DISTINCTIVE TILE & DESIGN
Reviews
3.01 Reviews
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Showing 1-1 of 1 reviews
Robert C.
Feb 2015
While we were picking out the tile, they provided good advice, and we ended up with tile that we like very much. When we placed our order, they said that it would take two weeks for the tile to arrive. I asked them to call us when the tile arrived, but two weeks went by and we didn't hear anything. I called them to find out what the status of our order was, and had a difficult time getting them to tell me. Apparently, the tile company sent the wrong tile, so it had to be returned. When the replacement order arrived, part of it was still wrong, and the process had to be repeated. This took an additional two to three weeks, and delayed the finish of our project. Throughout this process, I asked them to call me to let me know what was going on, but they did not. Eventually, we got the correct tile, but the delay and lack of communication was very frustrating.
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FAQ
DISTINCTIVE TILE & DESIGN is currently rated 3.0 overall out of 5.
No, DISTINCTIVE TILE & DESIGN does not offer free project estimates.
No, DISTINCTIVE TILE & DESIGN does not offer eco-friendly accreditations.
No, DISTINCTIVE TILE & DESIGN does not offer a senior discount.
No, DISTINCTIVE TILE & DESIGN does not offer emergency services.
No, DISTINCTIVE TILE & DESIGN does not offer warranties.