"Technician arrived over 1 hour after the time given by office. Did not know the job specs that were given when appointment was set up. Had to return to shop as tech did not come prepared. When settling bill tech said $350. We explained that we should not have to pay road time for shop run. He called office and came back and said the cost was $350, taking the shop run off the cost. We stated that was the same cost. Tech said it was $75 for the shop run making the bill $425, so minus the $75 the bill was now $350. The cleaning of one pipe with no blockage should not be $425. Tech wore mask 2 out of the 3 times we conversed but the mask was not CDC approved, which means the customer isn’t protected. I think EcoClean needs to improve its communication with clients and needs to improve field tech and office communications."

"When we met with co-owner Jeff, he emphasized his company is committed to safety, quality of product, and customer satisfaction. Co-owner Ron is very experienced and did a great job taking out the old tub, putting in new plumbing and insulation, installing the shower, the surround, and sliding glass doors. He had all his own tools with him and cleaned up during and after construction. Jeff showed up to inspect the project when it was almost done and the total price was reasonable and much better than all the other companies that had given an estimate. We are very pleased in every way with our new shower and I feel these people are hard-working, honest, friendly to work with, punctual and kindly did some extra things that made the project even better and gave us a positive experience. Happy to recommend Cloud 9 Tubs!"

"excellent. very professional. i had my water back in two hours. he changed my well pump, plumbing on my storage tank, and changed my pump electric box. i`m totally happy with the results"

"Kept me informed on all steps. Explained everything well. Cleaned up after the job."

"They were so nice and understood our situation right away. We texted with them at ten pm, and they were in western Mass at ten am, and they drove up here in a snowstorm. They worked so quietly and cleanly I hardly knew they were there. They came back first thing the next day and built a whole new closet for our family. They really went above and beyond, and they’re coming back yet again to finish the job. It looks beautiful. The hall looks twice as wide with the new white doors. They deserve the five stars."

"Helped me fix a clogged drain plug"

"Two men arrived to do the job, they were both very courteous and professional. They did an excellent job, the shower looks great and they entirely cleaned inside and the staging area outside where they cut all the materials. I highly recommend them."

"In time - efficient - VERY clean"

"Justin was quick to respond and help us out. He was pleasant and professional! I needed a repair and placement of sink faucet and same in tub spout- all done well! Very satisfied. Highly recommend Raymond plumbing!"

"Excellent workmen. Dennis and Mark were very polite, neat, professional and cleaned up after each day of work. We would engage them for any renovation work.
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