VERIZON

Internet Service, Phone Service - Landline, Phone Service - Cellular,

Reviews

4.142 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
45%
4
31%
3
12%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.1
value
3.7
professionalism
4.1
responsiveness
3.7
punctuality
3.8
Showing 26-42 of 42 reviews

Victoria P.
04/2016
4.0
internet service
  + -1 more
.
Description of Work: I use Verizon for the internet services.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro
$80

Juanita G.
10/2015
5.0
cable tv service, cell phone service, landline phone service, internet service
  + 2 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert H.
09/2015
3.0
internet service
  + -1 more
unknown
Description of Work: phone carrier
Rating CategoryRating out of 5
Yes, I recommend this pro

Audrey F.
09/2015
5.0
internet service
  + -1 more
unknown
Description of Work: Home internet
Rating CategoryRating out of 5
Yes, I recommend this pro

Rebecca H.
08/2015
5.0
cell phone service
  + -1 more
unknown
Description of Work: I contacted Verizon to pay my cell phone bill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry F.
07/2015
3.0
internet service
  + -1 more
unknown
Description of Work: The technical quality is good, Customer service is awful, they lie a-lot.
Rating CategoryRating out of 5
Yes, I recommend this pro

CHAD G.
06/2015
4.0
internet service
  + -1 more
unknown
Description of Work: Internet
Rating CategoryRating out of 5
Yes, I recommend this pro

Charmane T.
06/2015
5.0
internet service
  + -1 more
unknown
Description of Work: cell
Rating CategoryRating out of 5
Yes, I recommend this pro

Jennifer J.
06/2015
5.0
internet service
  + -1 more
unknown
Description of Work: Mobile
Rating CategoryRating out of 5
Yes, I recommend this pro

Stacia S.
06/2015
5.0
internet service
  + -1 more
unknown
Description of Work: Internet
Rating CategoryRating out of 5
Yes, I recommend this pro

Buhari O.
06/2015
5.0
cell phone service
  + -1 more
unknown
Description of Work: Cell phone
Rating CategoryRating out of 5
Yes, I recommend this pro

Mindy C.
12/2014
5.0
cell phone service
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel L.
12/2014
5.0
internet service
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Mira S.
12/2014
4.0
cable tv service, cell phone service, landline phone service, internet service
  + 2 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Patrick R.
04/2012
4.0
cell phone service, landline phone service
  + 0 more
They are my phone coverage. I do not know what else to say.
Description of Work: I have my cellular and home phone service through Verizon.

Rating CategoryRating out of 5
quality
4.0
value
3.0

Yes, I recommend this pro

David B.
10/2008
1.0
cell phone service
  + -1 more
Terribly frustrating. On Sept., 18th, I reported that I could not connect to e-mail and that Verizon Customer Service had indicated the need for a new jack. I set up an appointment for Sept. 25th and was given a window of 8 am - 8 pm. I inquired whether I could get a smaller window and was told that I would need to call at 8 am on the 25th to get a 4-hour window. When I made that call at 8 am on the 25th, I was told that I should have gotten the 4-hour window when I called on the 18th, but they would try to send someone out between 1-5 pm. No one showed up. On the morning of the 26th, I requested to talk to a supervisor, Mrs. Mars, who did not seemed surprised or apologetic. She said that technicians in the field do not have telephones (this is the phone company!) and when they used their own phones, reception was not always good. So, no one could call and tell me they were not coming. I rescheduled for Saturday between 1-5 pm. Again, no one came and no one called to explain. How can anyone run a business like this. It is totally unprofessional!
Description of Work: None, since no one showed up!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Matthew R.
07/2008
5.0
cell phone service
  + -1 more
There was not pressure to buy the most expensive plan or phone. They were very friendly and explained everything in detail. They have a great staff of people in the store.
Description of Work: Went in to check out the different types of phones and plans. Decieded on the one with unlimited minutes on the weekend.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80
    • 1
    • 2(current)

Contact information

13101COLUMBUS, Silver Spring, MD 20904


Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Internet Service,
Phone Service - Landline,
Phone Service - Cellular,
TV Service - Cable,
Voice Mail

FAQ

VERIZON is currently rated 4.1 overall out of 5.
No, VERIZON does not offer free project estimates.
No, VERIZON does not offer eco-friendly accreditations.
No, VERIZON does not offer a senior discount.
No, VERIZON does not offer emergency services.
No, VERIZON does not offer warranties.

Contact information

13101COLUMBUS, Silver Spring, MD 20904