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Avatar for American Jewel Window Systems
American Jewel Window Systems
4.5(
259
)
Fabric Awning or Patio Cover - Install or ReplaceFabric Awning or Patio Cover - RepairMetal Awning or Patio Cover - Install or Replace+1 more

Serving Accident, MD and surrounding areas

In business since 1937

Credit card accepted

"It all started out well after purchase of the initial Angie's list deal.  We promptly agreed on a date and a gentlemen came to measure and start the paperwork. Install date was set for 11/5/15. On 11/4, I was called about setting an install date.  My response was I already had one for the next day. Long story short, the company did not bother to tell me they had cancelled my appointment, they just acted like I never had one.  It was as though one side of the business did not know what the other side was doing. Since I made arrangements to be home on the 5th, I was not happy.  We finally settled on the 12th and the installation went smoothly enough.  However after completion, I noticed the installers had broken a piece of moulding in front of the patio door.  I know they realized they cracked it because they used clear caulk as a fix. I called the company and they said they would replace.  As of 11/30, the moulding still has not been replaced even though I was told the installer was picking up molding on 11/17.
I will say the person who came to measure and the lady who did the follow-up calling were professional. However, I can't say the same for the install side. The contact person was nice enough but he did not contact me to say the install was cancelled and to me it's taking way too long to replace the molding the installers broke.  I view it as a lack of integrity to cover up breaking the piece and not bothering to say anything to me.  The patio door is beautiful and I had planned to purchase a front door from them but have changed my mind.
"
Woodgrain Double Hung
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Recommended by95%of homeowners
Patio Covers questions, answered by experts

You can start your search for a reputable patio company by finding providers in your area with positive ratings online and few, if any, complaints filed with the Better Business Bureau (BBB). Once you narrow down your search, contact the companies and ask for examples of their past work, as well as a list of references. The examples will show you the quality of the work you can expect and how professional the finished product will be, and contacting previous customers will give you an idea of the service you can expect throughout the process.

Durable materials suited for climate include aluminum for coastal areas or composite wood in varying environments for durability and minimal upkeep.

Awnings are either fixed or retractable and can be paired with a variety of cover materials. Fixed awnings are a permanent outdoor feature of a building. These are highly durable and require ongoing maintenance. Once installed, the position of this awning cannot be changed.

Retractable awnings are more popular than fixed awnings since the cover can open and close. This allows homeowners to open and close the awning, depending on the weather. When not in use, it can be closed to allow for extra space.

A covered deck can be a good investment that increases your home value—especially if you live in a hot region with a lot of sun. A covering over the deck means you can get more use out of it, even on the hottest summer days. With a permanent deck covering, you can even add ceiling fans to help cool down your deck for added comfort.

Awnings offer a number of benefits, including:

  • Reduced summer home cooling costs with lower solar heat gains

  • Protection from sun, rain, and snow damage

  • Increased curb appeal for your home

Keep in mind that awnings also have drawbacks, including the potential to reduce your view, block natural light, and create new occasional home maintenance needs.

The Accident, MD homeowners’ guide to patio cover services

From average costs to expert advice, get all the answers you need to get your job done.