Twins Lawn Service
Twins Lawn Service
Here at Twins Landscape and Snow we are a full service landscape contractor based out of Sterling, Ma. We specialize in all areas of outdoor living services, from landscape construction and hardscape design/ build, to weekly lawn maintenance and everything in-between. We also have a full landscape yard offering mulch, loam and stone products to contractors and homeowners. Visit us at www.twinslawnservice.com; a photo gallery of projects is available at https://twinslawnservice.com/photo-gallery/
"For the first 2 years, their M.O. is to communicate mostly through their online portal and email. Face-to-face communication is not something that they regularly schedule and asking them to do this has been met with no communication. In the first 2 jobs, their work was 'fine' for what they did with the exception that they didn't do what I asked and had to come back again to fix things (though they made some cuts on bushes that they were asked NOT to cut). This year, I tried again to communicate with them, but they were open to the job only through email and their portal. My attempts to speak with them were met with, literally, 'You should find someone else to do the work'. This year's job included 2 houses - one for my brother-in-law who is very ill and can't do the work he typically does himself. I thought that Twins Lawn Service would be more willing to at least do that job (a very small one), but again - they wouldn't even schedule it since I asked that they speak with me directly to understand the job. Buyer beware; call them at your own risk; I won't do that again!"
Judy S on October 2018
Here at Twins Landscape and Snow we are a full service landscape contractor based out of Sterling, Ma. We specialize in all areas of outdoor living services, from landscape construction and hardscape design/ build, to weekly lawn maintenance and everything in-between. We also have a full landscape yard offering mulch, loam and stone products to contractors and homeowners. Visit us at www.twinslawnservice.com; a photo gallery of projects is available at https://twinslawnservice.com/photo-gallery/
"For the first 2 years, their M.O. is to communicate mostly through their online portal and email. Face-to-face communication is not something that they regularly schedule and asking them to do this has been met with no communication. In the first 2 jobs, their work was 'fine' for what they did with the exception that they didn't do what I asked and had to come back again to fix things (though they made some cuts on bushes that they were asked NOT to cut). This year, I tried again to communicate with them, but they were open to the job only through email and their portal. My attempts to speak with them were met with, literally, 'You should find someone else to do the work'. This year's job included 2 houses - one for my brother-in-law who is very ill and can't do the work he typically does himself. I thought that Twins Lawn Service would be more willing to at least do that job (a very small one), but again - they wouldn't even schedule it since I asked that they speak with me directly to understand the job. Buyer beware; call them at your own risk; I won't do that again!"
Judy S on October 2018
