Mass Pools

I have had Mass Pools for the past year and a half. From the first time dealing with the owner "James" and every time thereafter has been outstanding. Top notch service, knowledge, and customer service. I consider myself cheap with regard to survey grades. I can't find any part of his service that I can knock. 5 stars all the way and by the way.......check out all the other reviews. He knows how to treat people right!!

As a first time pool owner, I knew little about the maintenance of the pool. James has been extremely helpful and responsive when I reach out to him for questions not related to the service even after the service has been completed. I would highly recommend Mass Pools as it provides great customer service besides pool service.

James was very friendly. I had a pump and filter installed on my above ground pool. I was very happy with the work and the price. Would recommend.

First I would rate the company & the owner James, a +100. The first time I used MassPools for sevice he blew me away with his price which was more than 75% less than I have ever paid for the same service. After "Sandy" destroyed my pool coping and liner and piping has repaired all in a timely maner and a a very fair price.

I left an e-mail this morning and got a call from James shortly there after.. I had tried gettng someone to switch out a pool filter nd couldn't but James was outstandng!!!!! he put the new filter togeher, disconnected the old one and set up the new one. Totally impressed and was floored at the cost, he is very reasonable and was just such a pleasure to deal with and YES I will be using him again. highly reccomend him!!!!

James is FANTASTIC! I was in the middle of settling my parents estate; too much to do, too little time, dealing with other sub-par contractors. Under pressure to get things done right. My pool was covered, but rather hastily; pool and pump not properly winterized. I asked him to do a few extra things requested by my Realtor. He is courteous, professional, and hard working. Realtor stopped by the day after James was here. He said, 'WOW', asked what I paid, he said, �unbelievable�. My Realtor, with 30yrs experience, said he� add James to his �first call� list. Bottom line, good price, excellent service, you can�t go wrong with MASS Pools.

James of Mass Pools is the BEST! He is personable, INTELLIGENT and shows up as promised. Never have had service like this in over 18 years! He knows his pools! My husband and I have wondered why we wasted our time with losers all these years. He is flexible and conscientious and knows his stuff. HIGHLY recommended!

Very professional job completed in a few hrs price was right i would recommend this to all my friends

James suggested that I go for a less expensive solution than the one I was tending toward. This advice saved me ~$800 that I didn't need to spend. He was also very courteous and professional. I would recommend him highly and will likely hire him again.

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The rep from Mass Pools was very helpful and completed the job in less than one hour.

Excellent job, excellent service. Communication was awesome. James secured the job in a timely manner, went above and beyond to make this happen for us. I will recommend Mass Pools to anyone in need of pool service.

Best pool service I ever had!! Prompt fair priced and the work was done the right way. Great company & great owner.

We initially contacted Mass Pools to discuss pool servicing and possibly changing over to a salt system. Jimmy called me within 5 minutes of submitting a request through ServiceMagic. I was very impressed. Our meeting was very informative and was provided with all information I needed, even some self servicing tips! We decided this fall to start small with a loop loc cover project for our spa which was ordered and installed quickly. We look forward to working with Mass Pools in the spring! I give Mass Pools an A+ in customer service.

They were so fast, efficient, very affordable and very very friendly. They deserve more than 5 stars. I would recommend them to everybody over any other pool company. Do yourself a favor and choose mass pools for your pool services.

This company should have 15 SATARS. for qualit,, service and value. One of the BEST I have ever dealt with. I have already called three freinds about this fine company and owner. Alan N

This is truly a remarkable. They go above and beyond. I highly recommend their professional and kind approach. The best service we have ever had. Kudos to James.

WOW! Jimmy at Mass Pools is a true professional, on time, a perfectionist and an overall pleasure to work with. I have already recommended him to others.

Excellent Customer Service with high-level professionalism. Very friendly, knowledgeable and thorough. Would highly recommend him and we'll be return customers!

excellent service

James was extremely professional and courteous. He arrived promptly and gave great advice. I am very happy with his recommendation and would use him again.

I'm so happy to have found Mass Pools! they are men of their word, showed up on time and displayed highly professional, courteous service. They gave me some good recommendations I would hihgly recommend them to anyone needing outstanding pool service.

They did a good job closing down our pool. Enough so they are coming back in the Spring to start it back up.

great!