Mass Pools

This company was beyond helpful, courteous, prompt, and professional. I have hired them to open and close my pool next year as well as to install a new liner. A reliable company with which yo do business.

The work was done swiftly and painless

Quick response, extremely customer driven, great price,

Was very happy with the work will continue with pool service from them in the future

I hired MassPools when I didnâ t know what was wrong with my pool. I received astronomical prices from all competing businessâ . Jimmy came personally and explained what was wrong with our pool and how to fix it. He installed a new liner that came out terrific for half the price of other places and is now doing the weekly maintenance on our pool. Their prices and customer service can not be beat!

Very friendly, came promptly and fixed the issue. Will be doing more with them in the future.

Ron was very punctual and professional in the way he handled my pool care. I highlighly reccomend him and his company for any pool problems. If theirs was a 6 star he would get it! Very knowledgeable in any area of pool building or care!!

Very professional and Fairly quick service considering it was a 1 man show! very pleased and recommend this company to anyone! :)

Service was professional

Great all around experience from booking appointment! Onetime..work was done quickly and effectively. Great guys, hard workers

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They did not try to sell me things that I did not need as other companies tried. Sand, insect protection, glue & foam! Arrived on scheduled day despite thunderstorm warnings and did the job quickly and professionally.

James is wonderful to work with. He knows his stuff and is honest and reliable. We are so lucky to have found a reliable pool guy. Even Lewes loves him.

Both Cynthia and her technician were extremely professional and prompt. I look forward to working with them again!

From the first phone call and contact with Mass Pools I was impressed. James was amazing, he arrived earlier then expected but did call. I enjoyed learning about my pool from him. He was patient and helpful with me, I ask lots of questions since I'm a first time pool owner. I will call them again for any of my pool needs.

James was polite, and easy to work with. A++++ I will use again.

Project was a nightmare. I would not recommend this company for replacing a liner. Probably better with small jobs, did not seem to knowledgeable about the liner process and I ended up with a 800 water bill and 300 electric bill. Pool liner had wrinkles from start but he insisted the wrinkles would come out but they didn't and the pool needed to be drained and the fans ran for days. It was a long 5-6 days and I wish that I had hired a better company that knew the job better. Guy was very nice until I let him know that I did not like his work and was not happy with it and he did not appreciate that I would not go out to the pool and try to brush out the wrinkles. I was the first customer to not do this he told me. Can't imagine customers going out and doing this when they are paying over $3000 for something. I should of just waited for Holmes pools but wanted to get the liner done.

Very fast response, very easy to work with, fair pricing. I will continue to use their services.

Absolutely fabulous! From the initial phone call to the completion of closing my pool. Wonderful customer service. Great men! Very honest and nice. They offered me evaluated my pool and gave advice on what repairs I needed. They were a pleasure to work with. They were well prepared! All the reviews were correct. Mass pools is amazing! Quality work and quality people! I will definitely be going to them for all my pool needs!

Good service and they are very kind. Recommend

Jim the owner was very good for what he provided. Thank JOE Pacholski

Excellent job installing new cover last season and opening pool this season. Highly recommend.

Very easy to work with.

I have had James do my pool work since 2010. While there are times when he can't get here when he says, I don't mind at all. The reason he doesn't get here when we schedule is because he stays with the job until it is done. The person ahead of me is getting the same attention I will get. We will continue using Mass Pools. Great service at reasonable prices. Can't ask for a better company.

I contacted James at Mass Pools for a leak in the pool where I was loosing 3-4 inches of water every 2-3 days, he was willing to come out the same day, but schedules conflicted. I made an appt for him to come out the following Saturday to assess the situation. James not only had a strong idea of what the leak was when he arrived, he also immediately discovered another leak and took the initiated to go out and buy the parts and fix it on the spot! He is also very informative and his rates are extremely reasonable. I found a new pool guy! I would recommend him to everyone!