Willie James Quality Flooring LLC

The floor looked amazing. Much better than the old carpet. Home sold in 7 days

They did an excellent job, would definitely recommend to anyone. Hard working, prompt , very pleased.

Willie and his team were amazing! From the moment we talked on the phone until the finished product, Willie and his team treated me with respect and was very patient with all of my questions. As a woman, I find that men sometimes treat me like I don't understand what they are doing if it involves cars, home improvement, you get my point. I will only work with men who will treat me as someone who might ask questions but also someone who can comprehend what they are going to do for me. Willie and his team answered every text, question, and helped me find a solution to all of the projects pieces until it was completed. That is how they communicated and treated me. As far as their work, I wish I would have kept a comment list for all of my family and friends who are AMAZED at the quality of the flooring, the work, etc. This is the only house I have ever lived in as an adult and it has been a 23 year labor of love. Willie and his team treated my home as if it were their own. This might sound unbelievable but it is PERFECT! The quality of their work is superb!!!!! I have and will recommend them to others who are considering hardwood floors. Willie helped my home become truly a show case for older homes and why we should renovate them as opposed to tearing down to build new. Thank you to Angie's List for helping me to find Willie James. When I do phase 2 of my home project, he will be our guy! I would HIGHLY Recommend him to anyone! Mari Ann

We obtained Willie James Quality Flooring contact information from Angie's List. Our call was taken immediately. The owner was very polite. We explained that we had a tight deadline and the kitchen floor had to be finished quickly in order to finalize the sale of the house. The owner explained that his main crew was working on another job out of town but that he would do his best to help us. The owner and one helper showed up the following weekend -- as agreed-- and completed the work in one day.

I contacted Mr. James to request an estimate on replacement of some flooring. He came to my house on Tuesday, 31 March, taking measurements and promising me a written estimate would be delivered to me the next day, Wednesday, 1 April. Wednesday came and went with no estimate. I called Mr. James and luckily got through. He promised me I would have the estimate delivered to me on Thursday, 2 April. Thursday came and went. Still no estimate. I have been unable to reach him by phone, and my calls are not returned. I am disappointed by his broken promises. I am concerned that if this is the way he treats potential customers before they have signed on for his services, his treatment once you are locked in may be even worse.

Would highly recommend Willie James and his crew. They even had some wonderful suggestions on how to reface a gas fireplace that was in the house. They far exceeded my expectations. Very hard workers, arrived on time and stayed until they were done. Left their work site clean.

Willie made several appointments to come out to my home and never showed up nor called! Every time I called Willie he gave me a complete run around and promise to call back. I will not recommend this company to anyone!! POOR POOR POOR POOR.......

Willie came to my house to give me an estimate and advised the type of materials needed. His two workers arrived on the scheduled date and removed the existing carpet, then installed all of the flooring and completed everything that day. The floor looks great and the job was done quickly, efficiently and everything cleaned up afterward. Willie was very knowledgeable about the entire process and I would use him again for future work.

He was recommended to me by the company that he does work with. He does insulation, sanding, refinishing hardwood floors, ceramic, and all fine stones. I bought the supplies and the backsplash and he just installed it for me. He did a wonderful job. He cleaned up his mess. He's very professional. He's booked up so we had to wait 2-3 months. I'm gonna consider using him for some tile work I needed done. His pricing is reasonable.

2 friends recommended them and my husband called and spoke to Willie, who said he was going out of town for a month on a job. He instructed my husband to call right back and leave his name and number so Willie could call him when he got back in town. A few days later we received a voice message from someone like and quot;Dougand quot;, and quot;Willie said I might be able to help youand quot;. I was not happy because one Willie didn't say he was going to give our number out and I didn't know anything about this person. I didn't call him back. About 5 weeks later I went into Lumber Liquidator and spoke to the person who said someone needs to come out and look at the type of flooring you have currently. I told him that Willie was recommended and we had contacted him prior to going out of town but never heard from him. He said he would be talking to Willie and would give him my name and remind him to call us. I never have heard from Willie and it seems he has too much work to do, if he is not interested in getting any new customers.