Southeast Heating & Air Conditioning
About us
Full service residential and light commercial HVAC.
Business highlights
Services we offer
Repair & replacement of heating & cooling units.
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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98% | ||
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I went and got bids and found this company. They were very responsive and they did a very good job, I had provided them with all the information they needed even the layout I wanted and a lot of suggestions. The only issue with them; they sort of came in and did what they wanted to do instead of what I asked them. The fact that they didn?t do what I?d asked them; I told them I was not happy with the way they had done some of it and they came back and fixed it the best they could to satisfy my concern. So they had to put out some extra effort to correct something that if they had talked with me a little bit more and at least looked at the information I gave them I think we could have saved a lot of effort on their part and some time on mine. But they did make it right so I was happy with them. They made everything right, but I had to go back and insist that they come back and redo and adjust some things. That probably shouldn?t have happened. Their price was good. Once they straightened it out, their quality was good. At the time being, there was a lot going on and it wasn?t the easiest to get them back out. In fact, and this is kind of strange, the guy was so busy I told him that basically I wasn?t going to pay him for the completed repairs until he straightened out the issues I had. He said that?s fine that he had so much going on that he would get around to me when he could and I could pay him then. I never did pay him until way on after the air conditioner was in, but it took a while to get it straightened out. I think he was just so busy he was doing the best he could, but that was the time and I don?t remember what was going on then it might have been some issues around here, I am not sure, but I think there was a heat wave or something going on around here. He was working daylight to dark 7 days a week. I think he did a good job under the circumstances. We did work it out.
They completed the job in 4 hours and did a great job. Carl Rogers (the owner) is very customer focused and always returns calls the same day messages are left.
A real person with great qualities and is honest as they come. He has actually troubleshot items with me over the phone saving me time and money. Highly recommended!
I have been using Southeast Heating and Air for about 10 years and would definitely recommend them. Prices are reasonable and work is always above average.
I had been told by another Heating and A/C company that my 35 year old Furnace was leaking along with the evaporator coil. They could install another furnace and coil for $5200.00. I decided to call Southeast Heating and Air Conditioning due to the reviews in Angie's list. My furnace and coil were inspected by Carl and he commented that while the unit was old, it was still functioning well. He did say that the coil was leaking and should be replaced. He quoted a price of $2800.00 for the coil AND the furnace.
The furnace and evaporator coil were professionally installed and Southeast provided excellent after installation follow-up. Carl returned four days after the installation to recheck the furnace and verify Freon levels were good. He checked the condensing unit and the new evaporator coil for any issues. I am very happy with the service received and the price of the new furnace and evaporator coil, Carl was $2000.00 below the lowest price I had received for the same equipment.. I would definitely recommend Southeast Heat and Air Conditioning for any future service on my systems!
I was pleased that there was no attempt to sell me duct cleaning or a new compressor. Plus he gave me a senior discount without being asked (I'm no longer insulted when people do that). I'll be using Southeast from now on for all of my heating and air needs.
He came at 4:00. Within 5 minutes he walked inside with a capacitor which was not working. He got one out of his truck, installed it and hosed off the outside coils. He then checked the freon and said I didn't need any. Total time at my house was probably
30 minutes or less. He gave me the bill, I gave him some ice water and he was gone.
I really appreciated him working me in. He still had 5 more stops plus an a/c to install. He was fast, professional and didn't charge me for anything I didn't need. I have put him in my phone address book and will use him again.
Licensing
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