Siegen Car Care

They replaced the starter. I had been told by oa Toyota dealer that I would have to pay $700 to replace the computer before they could diagnose the check engine light. SCC diagnosed it as a bad oxygen sensor, replaced it for $210 and solved the problem.

I found this business through Angie's list last May when I became frustrated with other auto repair shops in the BR area. In all cases they've performed very well and taken care of me without trying to sell me extra services or charging me excessively which sometimes happens when you're single and female. They're very professional and treat their customers well. They also communicate well and will let me know costs and repair needs before they do the work. I love their drop-off/earlybird service that allows me to leave my car the evening before so that it will be there first thing in the morning without having to wake up at the crack of dawn. My only complaint has been with their noise level. They're located right next to the busiest part of Siegen Lane where the ambient noise is pretty high. A couple of times when my car was making a noise that I could hear while idling on a quiet street, they couldn't hear it under their normal conditions. Once I turned off the AC, radio, etc. and closed the doors, they could hear it and immediately made the repair.

Excellent service.

When I brought my car there, they do the honest work to figure out what is actually wrong.

They don't overcharge and they don't do jobs that don't need to be done. When they do the job, I've never had it fail me so just integrity. They do what they should do.

Perfect!

The Honda CR-V my son drives has had serious mechanical problems and the dealership failed to diagnose the problems - Siegen Car Care did and when presented with the documentation the dealership finally fixed the problems (that were under warranty). Now that the warranty has expired I use Siegen Car Care to maintain this vehicle.

The latest issue with the car - my son told me the car had stalled on him while driving home and the check engine light was on. I checked the car and it seemed to run ok but the engine light stayed on so we brought it to Siegen Car Care the next day. They ran a diagnostic and the readings indicated low oil pressure. They checked and found the vehicle was low on oil. They changed the oil and filter and all is well. I can only assume that when the dealer fixed the mechanical problems this past Spring that they failed to put in the 4 quarts of oil needed because there was no oil leakage indication on the concrete where he parks it. According to the indicator panel on the car it said he had 60% oil life left so there was no indication there that there was a lack of oil issue. Fortunately, according to Siegen Car Care, the car has safety warning features that when there is a lack of oil, which would cause intermittent low oil pressure readings, the car shuts down, so at least that works on this car. Fortunately for all concerned we were able to resolve the problem before serious damage occurred to the engine. Bottom line - I trust Siegen Car Care to fix my cars and give me advice on who can, if it's something they do not do.

Daniel told me what he found wrong and gave me a quote. I agreed and he made the repairs. The car runs better than it ever has.

They are good guys and they are honest. There were some problems that they couldn't fix, but they didn't charge me to find out what they were. They just said it is a too big job for them; they don't have the right equipment to do it. I trust them 100%. Their price is excellent. They are the best guys in town. They did exactly what they said they were going to do and they explained everything to me.

I moved to Baton Rouge 3 weeks ago (from Minnesota) and, within a few days of arriving, the a/c in my 1999 Durango stopped blowing cold air. I found Siegen Care Care and called around 8:00am. I was clear with Daniel that, based on the age of the car, I wasn't looking to spend a fortune. If the a/c was gone, I'd look for a new vehicle. I love that Durango, but the end is the end.
Daniel said they could look at it right away, but not knowing anyone in town, I told him I had no ride back to my office, about 2 miles from their shop. Daniel was so kind as to even offer (and give me) a ride back to my office.
Within an hour, I got a call from Graham, who told me what was wrong and how much it would cost to fix. I was totally impressed with his honesty and forthrightness. In my experience, a/c work can be extremely expensive. A couple hundred bucks to have working a/c in Louisiana right before summer...you bet! And a couple hundred bucks is a lot cheaper than a new car payment!
I picked the truck up later in the afternoon and have had zero problems since. Kudos to Siegen Car Care! If I need to - and I always hope the answer is no - I'll be back!