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RJ Jenkins Granite & Marble

Marble and Granite, Countertops and Backsplashes, Plumbing


Services we offer

Marble & granite.

Amenities

Free Estimates
Yes

Reviews

3.78 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
38%
1
13%


Rating CategoryRating out of 5
quality
3.7
value
4.6
professionalism
3.4
responsiveness
3.4
punctuality
3.4
Showing 1-8 of 8 reviews

connie B.
04/2019
2.0
countertops, marble & granite
  + 0 more
Initially I contacted rjjenkins based on a recommendation ( did not search Angie’s list-mistake) to install new quartz countertops in 3 bathrooms in a newly purchased home. I dealt with the office manager who was very nice, picked out the quartz and got a quote. Randy came to measure. Countertops were installed after a slight delay and workmanship was just OK, not greAt. A month or so later when I bought a new walk-in tub for my husband, I called them to try to match the counters and to install the quartz on the tub surround and backsplash. That’s where things fell apart. Couldn’t match the quartz without buying another whole slab but I agreed to use a remnant if marble they had on the yard. Randy and I talked about price and he said he would do it for the price I wanted, if I would pay up front. I agreed—a BIG mistake. Randy came to measure and said his folks would do it job and even straighten out the frame which had been poorly constructed by the bath tub folks. It took a long time for the installer to show up and when he did he had 4”, not 12” backsplash. I said no and refused them. Other part of surround was installed, sort of. It is now about 6 months later and I still have no backsplash. I have called, mostly gotten no answer. I have gone to showroom multiple times only to have Randy get very defensive and downright rude, basically saying they were too busy and he’d do it eventuslly, maybe. I finally agreed to a tile backsplash that the manager said had arrived two months ago but no installation yet. I would not recommend this business to anyone. It was a huge mistake to pay for bath surround up front. Really stupid of me. I can’t believe he can stay in business.
Description of Work: Countertops replaced in 3 baths and surround around new walk in bath

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$6,200

Pam S.
11/2016
5.0
marble & granite
  + -1 more
They've done buffering work for our whole kitchen. They did a very good job and they are reasonable.
Description of Work: I just got an estimate from them to put granite in the other 2 bathrooms and redo our shower.
Rating CategoryRating out of 5
Yes, I recommend this pro

Uma S.
10/2015
1.0
marble & granite
  + -1 more
unknown
Description of Work: Mr. Jenkins showed up but was very unprofessional. I went with another company.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0


Eva P.
08/2015
5.0
countertops, plumbing, marble & granite
  + 1 more
.
Description of Work: Provided and installed granite counter tops and kitchen sink. We purchased supplies for back splash and did our own installation. Randy was professional, and helpful with product selections. Everything was completed on time promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

mary b V.
11/2012
2.0
countertops, marble & granite
  + 0 more
Mr. Jenkins discussed the kitchen countertop job w/me at his office and was able to give me a very quick, very low estimate based on my approximate measurements immediately. He also assured me that he was number 1 on Angie's List. I was very pleased w/ his figures to the point of leaning his way in the decision. there was only one other contractor close on the cost. Mr. Jenkins promised to move & reconnect my sink & stove top at no extra charge, unlike the other firm. But when I politely asked him how he was able to do that w/o insurance issues like the other guys, he said," Look. I would love to have your business, but we have been in business for 22 years, and I'm not about to be interrogated about our policies." Shocked and surprised I simply said,"Oh. Sorry." I hung up and never called again. I chose the other contractor who knows how to be polite to customers and answer questions, too. I want to be clear that I am saying anything about Mr. Jenkins quality of work. Just beware of attitudes.
Description of Work: Mr. Jenkins gave me an estimate in person. talked to me later on the phone.

Rating CategoryRating out of 5
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0


Rhonda O.
10/2010
2.0
countertops, marble & granite
  + 0 more
Horrible! I waited a week after paying for the granite (yes, I know big mistake). I called Randy said his people would come install the granite on Thursday (10-14-10). NO SHOW. Friday (10-15-10). NO SHOW. The entire time I had to keep rescheduling the tile man. Finally after visiting the business several times because they don't answer the phone (half the time) and do not return phone calls. On Monday (10-18-10) his men showed up with only the piece of counter top. When asked where was the other piece installer stated that he didn't know anything about it and left. Tuesday(10-19-10) after paying the business another visit, the installer came placed the piece where it went and left (without installing it). After leaving messages for Randy (who did not call back), the installer came that afternoon and installed the piece and hooked up the sink. Unless you want to test your patience, I would stay far away from R.J. Jenkins Granite& Marble!
Description of Work: I replaced the counter top, sink and a piece that fits behind the bath tub.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$700

patricia H.
07/2010
5.0
countertops, marble & granite
  + 0 more
We purchased some granite slabs from a private individual. Randy arranged to have them picked up and stored at his shop for future use. It was several months until we were ready to have the first (of many) countertops constructed and installed. Randy was quick to schedule an appointment to take measurements and was able to work with our very tight time frame for having our guest bath ready for guests arriving within days. His crew actually arrived a day earlier than scheduled and did a flawless job of installing their finished product. We are looking forward to having Randy completing the other projects we have planned for the future.
Description of Work: custom fitted bathroom vanity granite countertop. Gave estimate, took measurements, installed finished countertop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

paul C.
11/2009
5.0
countertops, marble & granite
  + 0 more
He did a good job for me. I did not spend a lot on the other services he provided.
Description of Work: I used Randy Jenkins to install a granite counter-top. He took care of plumbing and ventilation problems as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

    Contact information

    13841 Jefferson Hwy, Baton Rouge, LA 70817

    rjjenkinsgranitemarble.ebizz.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Marble and Granite,
    Countertops and Backsplashes,
    Plumbing

    FAQ

    RJ Jenkins Granite & Marble is currently rated 3.7 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Yes, RJ Jenkins Granite & Marble offers free project estimates.
    No, RJ Jenkins Granite & Marble does not offer eco-friendly accreditations.
    No, RJ Jenkins Granite & Marble does not offer a senior discount.
    No, RJ Jenkins Granite & Marble does not offer emergency services.
    No, RJ Jenkins Granite & Marble does not offer warranties.
    RJ Jenkins Granite & Marble offers the following services: Marble & granite.

    Contact information

    13841 Jefferson Hwy, Baton Rouge, LA 70817

    rjjenkinsgranitemarble.ebizz.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM