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Precision Garage Door Service of Baton Rouge
Garage Door Installation and Replacement, Garage Door Repair, Garage Door Opener Installation and Replacement,
About us
We only sell garage doors that meet county wind requirements. Whether you're looking for the beautiful Carriage House style that adds beauty and class to your home, an energy efficient door that keeps your home warm or cool while reducing energy bills, or just want a completely reliable garage door that's affordable, we've got a model that fits your needs.
Business highlights
Se habla espanol
Emergency services offered
40 years of experience
Services we offer
Broken Cables, Misaligned & Rusted Track, New Garage Door Opener Installation & Repair, Panels Replaced, Spring Repair
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.719 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 0% | ||
| 5% | ||
| 0% | ||
| 5% |
Showing 1-19 of 19 reviews
Jeffrey C.
Jan 2023
Absolutely 100% would use and suggest using Precision for any and all garage door needs. Punctual, knowledgeable and detailed. I never would have known the amount of degrade on my 18yr old hardware without Windsor our technician.
Stephen R.
Sep 2022
Excellent service. Very professional installer who answered all my questions. Would definitely recommend and use again.
Stephen R.
May 2022
Excellent service. Technician was very knowledgeable, friendly, and gave excellent advice. Will definitely hire again.
Doug R.
Jul 2019
The technician arrived within the two hour window that I was given and replaced my garage door springs with no problems. The garage door works fine now. The price was higher than I expected. They charged $250 for the two springs (0.218 x 24" with 10,000 cycles). Try finding a similar pair of springs online for more than $100. I was also charged $60 for a tune up special; I was not asked if I wanted this service. Lesson learned: I should have asked about their pricing in advance. I was short on time to schedule the repair, but it probably cost me more than $100.
MARK B.
Mar 2019
I called the Baton Rouge number for Precision to ask how much it costs to replace a garage door spring. I was told there would be a $50 callout fee which also included a thorough safety inspection, plus $85 - $165 depending on what type of spring I wanted. When the person arrived, he looked at the garage door for a few minutes, told me that the system could not be repaired and had to be converted over to a different type, and quoted two options from $500 - $688. I told him I’d prefer to get quotes from others first. He then told me I had to pay the $50 callout fee. Now I was fine with this fee if, in the end, I’d get a repaired garage, but this was $50 for nothing! I explained to him that I was told a much different price over the phone. He said that the call center got it wrong. He was sympathetic with me and contacted his boss to see if the callout fee could be waived. They would not, so I was out the $50 for nothing. I then called 3 other companies, which all quoted within the range of $300-$400, showing that the Precision business model is probably based on this bait and switch maneuver where the customer pays the higher cost because they’ve already invested $50. Also, NONE of the others charged a callout fee and offered free estimates. And one other tidbit, they cashed the check in the same day, which is not typical for other repair companies we have used. Stay far away from these guys!
Response from Precision Garage Door Service of Baton Rouge
"Hey Mr. [Member Name Removed] we are very sorry to hear that you were upset about the pricing quoted to replace the torsion system on your garage door. We feel the term bait and switch is not at all accurate and does not represent how our company operates. We had a certified technician go to your home and provide you with a No Obligation quote as opposed to getting verbal quotes from other companies. Our quote was for a complete rebuild and lifetime warranty on all parts and labor, where as our competitors quoted a one year warranty. We, as well as the majority of other licensed and insured home service companies quote a service fee before trucks are dispatched to a job. Also, our office staff deposits checks the following day, so our technician would not run to the bank with a $50 check. We stand behind our work 100% and at all times are fair and honest with each and every customer."
Jorge P.
Mar 2019
Very prompt and professional.
Response from Precision Garage Door Service of Baton Rouge
"Hello [Member Name Removed], Thanks so much for choosing Precision & the 5 star review!"
John H.
Dec 2018
They came out the same day we called them and were able to complete all the work the same day. They were very professional and took the time to explain all of the working details to us. They even programmed the garage door opener button in our 2 cars! The door is unbelievably quiet now. We would definitely use them again!
Response from Precision Garage Door Service of Baton Rouge
"Hello Mr. [Member Name Removed], Thank you for the A rating! We truly appreciate your business and hope you call us in the future!"
David G.
Oct 2018
Very quick and smooth operation. I got a phone call as soon as I made the request. The technician arrived first thing in the morning with everything he needed for the job. The work took about an hour.
Response from Precision Garage Door Service of Baton Rouge
"Hello Mr. [Member Name Removed], Thank you for choosing Precision Door, and for your kind review! We greatly appreciate your business!"
Annette B.
Oct 2018
waiting on landlord to get approval for pricing- and to check to see if builders was to have included (per conversation with Precision)
Response from Precision Garage Door Service of Baton Rouge
"Hello Mrs. [Member Name Removed], Thank you for your review! We greatly appreciate your business!"
Summer K.
Jul 2018
Our garage door got hung up and then "jumped off" it tracks. It was hanging half off the tracks and I was terrified it was going to fall or be damaged beyond repair... It was a huge mess! I called at 7:40 PM on a Friday night (of course it would happen on a Friday night!) and they gave me an appointment for the next morning at 10 AM. The technician, Joshua, was prompt and courteous and he did excellent work. He replaced the tension cables on each side of the door, put the door back on its tracks and lubricated all the moving parts. It now operates like a brand-new door -- super quiet and smooth. I am extremely impressed and SO glad I called this company!
Response from Precision Garage Door Service of Baton Rouge
"Hello [Member Name Removed], Thank you for choosing Precision Door! we are always happy to help and we greatly appreciate your business!"
Damon R.
May 2018
Called on a Monday and they were able to stop by that afternoon to give me an estimate. Door was installed on that Thursday and works just great!!
Response from Precision Garage Door Service of Baton Rouge
"Hello Mr. [Member Name Removed], Thank You for your kind review! We greatly appreciate your business."
Karen L.
Sep 2017
They're very good. They've come out several times. We had difficulty diagnosing my issue, and this was over July and August. They've been out a total of four times trying to correct my problems and only charged me for the first time. I ended up having to have a new motor for my garage door, and they credited me with all the other things they'd changed out. I paid a little bit for one change-out and then we found out it was really the door, so they only charged me for the difference in what I already paid. They're excellent. These people are really good. I found their prices were very reasonable. I've had people come out and look at my garage door in the past. I'm in a twenty year old house, so I've had other issues, and so I would give them an A. The thing that I liked about them was that they didn't charge me for every service and everything they did. They pro-rated everything so that in the end, even though they came out four times, the only thing I paid for was a new garage door opener. They could have charged me for changing out the sensors and changing out the plate and giving me new clickers and everything, and they didn't. So, I liked that.
Response from Precision Garage Door Service of Baton Rouge
"Hello [Member Name Removed], Thank You for your Amazing review! We are so happy to hear that our technicians were able to take care of the problem for you and to correctly make sure your issues were addressed! We Thank You for your business as well!"
Curtis H.
Aug 2017
Precision Door did a good job for me. They were a little higher priced than I expected but they were very responsive, professional, and clearly knew what they were doing. The tech arrived on time, conducted a survey, and offered options and estimated costs associated with each option. After agreement on the option I wanted the tech got to work and fixed my door. I have no complaints about their workmanship and service and would use them again should I have a problem in the future.
Response from Precision Garage Door Service of Baton Rouge
"Thank You Mr. [Member Name Removed], We are slightly higher than the competition due to being properly licensed and insured, hiring and training professional technicians and carrying quality parts on our trucks so that we can repair your door immediately. We greatly appreciate your business!"
Walter E.
Mar 2017
Outstanding. I called Monday afternoon and they came Tuesday morning. On time and called on the way to let me know. Found and corrected problem, did an overall check, cleaned and luubicated. One of the best service experiences I have ever had.
Response from Precision Garage Door Service of Baton Rouge
"Thank you Mr. [Member Name Removed] for your Kind review! We greatly appreciate your business!"
Joe T.
Feb 2017
Precision did a great job. I called them in the morning and the garage door opener was installed later that day. The manager and service technician were very courteous and informative about the products and services. I would definitely recommend this company.
Response from Precision Garage Door Service of Baton Rouge
"Thank you Mr. [Member Name Removed] for you Wonderful review. We greatly appreciate your business! We look forward to working with you again in the future should ever be needed."
G T.
Jan 2017
Overall, outstanding...there was even a significant issue in their service, and they made that right, too. They provided me a 2 hour arrival window, and showed up right on time at the beginning of the window. The technician called me 30 minutes before arrival to say he was en route, and when he arrived and completed his inspection, he walked me through the issues, potential issues, and then articulated clear options. He went right to work and was done within an hour with everything working beautifully, allowing me to go back to work. When I returned from home, I couldn't close the garage door - one of the cables had clearly slipped off the pulley, and we were leaving for a dinner event. I called Precision Door, and to their credit (as it was their mistake), the same technician came back long after hours to fix the issue. The tech texted me to let me know when it was completed, and he'd verified the issue was right. Even with the hitch in service, they were consummate professionals - easy to work with, easy to schedule, prompt, friendly, and when they made a mistake, they immediately made it right. Terrific team and great service.
Response from Precision Garage Door Service of Baton Rouge
"Hello Mr. [Member Name Removed] for your Wonderful review! We are so pleased to hear that Precision Door was able to take of the issue that happened and continue to make you a happy customer! We look forward to working with you again if the occasion should arise! We appreciate your business!"
Herbert E.
Jan 2017
It was quick with no hassle.
Response from Precision Garage Door Service of Baton Rouge
"Thank you Mr. [Member Name Removed] for your review! We greatly appreciate you choosing Precision Door Services for your garage door needs."
Chris K.
Dec 2016
Made the process very easy on us! Will call you next time we need a garage door. Thanks!
Response from Precision Garage Door Service of Baton Rouge
"Thank you [Member Name Removed] for your review! We look forward to working with you in the future if the occasion should arise! We appreciate your business!"
Kacey M.
Nov 2016
Our garage door came off the track around 9:00 PM. I called their 800 number, and was immediately set up with an appointment for a technician to come out between 8-10 the next morning. At 7:45 the next day, the tech called to inform me that he was 15 minutes away. He showed up on time, accessed the situation, gave me two options to correct the problem. Discussed the pros and cons of each option. We made a decision on which path to take and he immediately started working. Told me it would take around 2 hours to complete the job. About 1 1/2 hours later he was knocking on the door that he was finished and wanted me to come take a look at everything. He explained what he did and how it would help the performance of the door. He was extremely professional. I would highly recommend.
Response from Precision Garage Door Service of Baton Rouge
"Thank you [Member Name Removed] for your Wonderful review! We greatly appreciate your business. Thank you for taking the time to send us a review as well."
Licensing
State Contractor License Requirements
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FAQ
Precision Garage Door Service of Baton Rouge is currently rated 4.7 overall out of 5.
Precision Garage Door Service of Baton Rouge accepts the following forms of payment: CreditCard
Yes, Precision Garage Door Service of Baton Rouge offers free project estimates.
No, Precision Garage Door Service of Baton Rouge does not offer eco-friendly accreditations.
No, Precision Garage Door Service of Baton Rouge does not offer a senior discount.
Yes, Precision Garage Door Service of Baton Rouge offers emergency services.
No, Precision Garage Door Service of Baton Rouge does not offer warranties.