Pella Windows and Doors
About us
Showroom locations; *BATON ROUGE, LA 15470 Airline Hwy (US 61).
Services we offer
The Pella Promise is our commitment to help you find the right windows and doors for your home and budget. Provide a no-mess, no-guess installation day. And back your project with our exclusive Total Care Guarantee. We’ll make your replacement project easy. That’s our promise.
Amenities
Free Estimates
Yes
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- 1 . During contract negotiations company agreed to duplicate existing window and ensure custom shutters valued at app. $3,000 would fit finished window(one of three to be replaced). Price agreed on was to be inclusive of all work done.
- 2. A template of existing window was make to guarantee exact fit by the manufacturer.
4. Agreed to modification of inside wood trim verses remanufacture of window since existing window had already been removed.
5. After some three more weeks window was reinstalled with modified wood trim.
6. At this time it was discovered that custom shutters did not fit new window as had been agreed to.
7 Third party estimate to refit shutters was $700-$1000. This company even after appeal of another week and one half offered $200 to compensate for shutter misfit.
8. External sealing of the window to existing house stucco exterior by third party was over $500 not covered by the company. It is estimated final finishing of this job will cost over $600 not including several hours of personal labor.
9. In summary this company failed to deliver the agreed upon product at the agreed upon price in a resonable period of time. After over three months we are looking at additional expenses of app. $1,600 on a turn key job whose base was over $7000.00 for one large and two small windows. At this point the job is not completed and even the inside trim has been installed incorrectly.
10. The company has not contested any of the contract terms, both written and implied, but despite repeated appeals refuses to honor their contract.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.