LA TECH

BUYER BEWARE I don't recommend this company for any type of service. LATECH passes the cost of doing business on to the customer, has layers of hidden charges, doesn't carry replacement parts to the job site, hires technicians who don't know what to do, and the office support staff is very condescending when attempting to explain why they pass on the cost of doing business. After a week went by with no follow up call, I called the provider. No one was available to take my call and I was told I would be called right back. After several hours, I received a return call. The circuit board shorted out. The replacement was "very very expensive" and I received an initial estimate of over $600. Only after I declined the quote did I receive an invoice. With no advance notice. Upon calling to ask about the excessive bill, I was told it was the cost of doing business. You know insurance, wear and tear on the vehicle, fuel, and so on...you get the idea. The breakdown on the $205 you ask? $95 for service fee, $65 for driving to my house (11 miles each way), and $45 for fuel. It averages about $9.23 per mile and my gate wasn't fixed. If I had repaired the gate, the total cost would have been the estimate + the $205, which would have totaled over $800. Using another company I had the system repaired. Total cost $365! I actually saved money by not using LATECH. The system repair cost and LATECH's service charge combined totaled less than the LATECH quote. BUYER BEWARE!!!