They are very good. They are reliable and fair price. When I call they come out immediately for service.
Description of Work: They perform HVAC service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael T.
08/2015
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$150
Katie D.
08/2015
1.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I had used this company in the past and had been pleased. However, this time they never returned my call after several attempts to reach them. I used another company.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Yes, I recommend this pro
Susan M.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They installed a new air and heat central unit. They were excellent ! Fixed my unit in August and didn't charge me so I could get through the summer.
Rating Category
Rating out of 5
Yes, I recommend this pro
LeAnne W.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
The price was unbelievably reasonable. I have used him when he has owned or been with other companies. He is the only person I will call out if I have do deal with heating or air. I have been a home owner for 30 years and I also own an office building and there is nobody else I call for heating and air. He is honest, polite and professional. He goes so above and beyond. I remember one time he came to service one of my properties and I was involved with something else. I was on a latter messing with the air. It was an heating and air issue and he shewed me off the ladder and did that chore for me. He leaves things clean. He explains things. He calls back and follows up with you. He is extremely extremely reasonable. He is very polite. He is very nice. He is just a pleasure and a joy to do business with. I love writing my check out to him and I don't like to write checks to anybody.
Description of Work: I used Horizon Heating & Air to inspect at all three of my air conditioning units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janet S.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
They did what I needed them to do and they were very helpful. They were not out to rip me off and the technician did what he could do in the cheapest way that would still work. He was a very nice young man.
Description of Work: I used Horizon Heating & Air.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
cary S.
11/2011
5.0
heating & air conditioning/hvac
+ -1 more
They did a good job. They were quick to schedule an appointment and did everything as per the schedule. I will use them in the future.
Description of Work: Last month we had Kaiser Heating & Air Incorporated to do their regular maintenance on our multiple units. I have been using them for several years.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bonnie M.
09/2011
5.0
heating & air conditioning/hvac
+ -1 more
American Home Shield sent out Tri Air, who was worthless-2 brothers I refer to as "Dumb and Dumber" who spent all of 5 minutes "fixing" my AC. When water came through the ceiling again from an over flow pan, American Home Shield sent Sears. This guy seemed to know what he was doing. I told him not to come down from the attic until he had checked everything...especially the coil. He said that he checked the coil, but five hours after he left water was coming through the ceiling again. American Home Shield couldn't send anyone until the next week (Never Ever Use American Home Shield). I called Horizon Air who came out that day at 6 pm and fixed my AC...and the coil was filthy! Horizon was fantastic! Professional and fair! I gladly paid out of my pocket to have air conditioning!
Description of Work: My home warranty company sent TRI Air out when my ac quit working and the pan overflowed and came through the ceiling. They drained the pan in 5 minutes and left...awful service & unprofessional. Then the warranty company (American Home Shield - who is AWFUL!!!!) sent Sears out because the water came through the ceiling again. I specifically told them to check the coil and they said they did...and 5 hours after they left water was coming through the ceiling again (3rd time). American Home Shield couldn't send any one until the next week so I called Horizon Air, who had been recommended to me by my Chiropractor, and they came out that day, a Friday about 6 pm. They spent a couple of hours fixing my AC and the coil was filthy! Horizon was fantastic and fair! I was happy to pay the bill out of pocket to have air conditioning in the middle of July in south Louisiana!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
Hardy C.
07/2011
5.0
heating & air conditioning/hvac
+ -1 more
Kaiser A/C has been out several times. Always punctual and professional. Patient and takes time to answer questions, and explain what is being done, or what needs to be done. We will definitely use in the future.
Description of Work: A/C cleaning and service - also looked at why unit making loud noise.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
LeAnne W.
06/2010
5.0
heating & air conditioning/hvac
+ -1 more
I had simultaneous AC failure at both my home and my office building, during a recent 95-degree day! My home AC was not getting very cool and my office AC was over-flowing. Doug Harrell, the owner, asked what my priority was because my home and office are quite far from each other. Doug offered to come to my office after closing so as not to disrupt our work day. He was able to correct the problem relatively simply, and while up in the hot attic checked an additional unit at no charge, and he even changed the light bulbs in the attic fixtures. It had to be 120 degrees up there. Within a few days he located a damaged air vent under my home that was allowing some of the cool air to escape. The cost is always so reasonable, and he is the most pleasant, happy, polite person you'd ever want to meet. I am always happy to write a check to Horizon Heating and Air. I know he has saved me several small fortunes over the years.
Description of Work: I started using Doug Hareell exclusively when, after getting a bid from another company for $10,000, he identified the problem as being something completely different, that could be addressed for a few hundred dollars. That problem was fixed never to return again. After repeating this scenario several times over the years, I quit calling anyone else for even a bid.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Ronald C.
11/2008
5.0
heating & air conditioning/hvac
+ -1 more
I had them come out and install my heating system and it has never seemed to work correctly. It turns on and off at odd times and everytime they fix it it never works anyways. The technicians that come out are professional are very nice but I have been very unhappy.
Description of Work: I had this company come out and install a heating system for me.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Horizon Heating & Air is currently rated 4.9 overall out of 5.
Sunday: 7:00 AM - 4:00 PM
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Saturday: 7:00 AM - 4:00 PM
Horizon Heating & Air accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Horizon Heating & Air does not offer free project estimates.
No, Horizon Heating & Air does not offer eco-friendly accreditations.
No, Horizon Heating & Air does not offer a senior discount.
Yes, Horizon Heating & Air offers emergency services.
Yes, Horizon Heating & Air offers warranties.
Horizon Heating & Air offers the following services: Residential and commercial heating & air conditioning service.