Firestone Complete Auto Care Store

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I walked in, they took care of me right away. Everyone one was very professional, helpful, and took the time to answer all my questions. I have used this company before, left because of the unprofessionalism, I was told it had a new manager, you can tell, everyone is so nice. I will continue to use them, the price and quality is excellent, I paid a little less than what the dealer ship was charging me.

Although the place is very busy, it is very convenient getting our oil changes here as well as tire rotations. Manager is a nice guy and seems very trustworthy.

Fantastic, only did serives that were needed and don't try and sell you something that you don't need. I have a Scion TC and my car was at 50000 miles and needed a great tune-up, etc. They tell you when your car will be ready and it is ready at that time.

It is a tire store where they do auto service as well. The job went well. They actually saved some money by doing a repair without buying a new part. They never try to sell anything that is not needed.

Oil change and tire rotation were fine. It was when they said that one of my tires was a larger size than the other 3 and I should buy 3 new tires from them because they were older than the 1 tire. 2 problems here. First, the tires were all the same size. One was a little wider than the others. This doesn't cause any problems with your auto. Second, the tires had more than enough tread left. I am guessing that they get some type of commission off of sales. Any mechanic would know that a difference in width will not cause problems.

They are good at what they do but they always try to charge you more. You bring it for an oil change and they call you a while later with $900 worth of work...I will not return to the shop because my car is still pulling to the right AFTER they supposedly performed an alignment + I have a battery/alternator problem that they tried to convince me is the product of my car leaking oil(???). It doesn't leak oil neither would that cause any problem with the alternator, but what do I know?

They charge about $30 for oil changes, which is about average for a truck. They also have coupons online each month. They also gave me a military discount. They have discounts in the Sunday paper as well. They are probably half the price of the Ford place and I have not had anything go wrong yet.