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Arrow Termite & Pest Control
Complete Home Inspection, Batt, Rolled or Reflective Insulation Install or Upgrade, Lawn Care - Maintain and Mow a Lawn,
About us
Arrow Termite & Pest Control strives to provide quality services and consumer satisfaction to keep families, businesses and non-profits pest free. Arrow Termite & Pest Control serves Louisiana, Mississippi, and Texas with sister companies in Alabama and Florida. The company is still a family owned-business with the same core values as its origins. The Cohn family and Arrow Termite & Pest Control are active participants in several charitable organizations in the communities they service. Attention: If you purchase a service through Angie's List, please provide us with a good phone number and contact information so we can give you the best service right away. Award winning. Cost is determined by the job.
Business highlights
Se habla espanol
Emergency services offered
67 years of experience
Services we offer
Pest Control - bed bug, fumigation, green pest, mosquito control & misting systems. Mold Remediation, termite, wildlife
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6248 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 12% | ||
| 6% | ||
| 0% | ||
| 3% |
Showing 1-25 of 248 reviews
Christie P.
May 2024
Google Review
went above & beyond! I had a concern about something & he answered & put my mind at ease!
Response from Arrow Termite & Pest Control
"Thank you for your feedback! We're delighted to hear that our technician went above and beyond, addressing your concerns and providing peace of mind. We appreciate your recognition of his dedication to excellent service."
Lazandra B.
Apr 2023
I’ve had Arrow for almost a year and have only seen a tech once. Yet I’m still being charged quarterly. I spoke with someone who assured me that a tech would come out on Friday and when I called back to make sure they were still coming I was informed that the appointment was moved back 2 more weeks. Meanwhile I find termites around the inside perimeter of my home and still nothing. I will be calling for a refund of all my funds. If I could give zero stars I would.
Jennifer G.
Sep 2022
Worse customer service and technicians. I've had Arrow for 3 yrs. After two visits this year because of poor inspection by the technician each time, I made several phone calls to Arrow, and still can't get all of my termite bait stations checked. Each technician only inspects 22 of 29 stations. I've offered my diagram of where they're located and Arrow has refused each time. My frustration over this service has fallen on deaf ears on multiple occasions. No one seems eager to rectify this situation. When I call the office, they make it sound like Travis, termite supervisor, will fix all. He's yet to come out after ensuring me on 8/19/22 that he would come himself and inspect the stations. If I owed Arrow money, they'd want me to pay up but, they can't honor their part of the agreement. I do not recommend Arrow.
Response from Arrow Termite & Pest Control
"[Member Name Removed], thank you so much for speaking with me this morning. Once again, I would like to apologize that your service has not been completed yet. I appreciate you giving us the opportunity to send a Supervisor out and complete your renewal. He will make sure that all your stations are checked and if you are missing any he will add them to bring you back up to your original amount. I appreciate your patience and for allowing us to make this right. I will reach back out to you Wednesday afternoon to make sure everything went well."
Andrew J.
Jul 2022
They are hard to reach and don't show up for appointments
Mike H.
Oct 2018
very well, we were pleased
Andrea E.
Jun 2018
I've hired them for two houses and they didn't charge for one. They reassured my tenant and price was very competitive. I've referred them to family which is the best compliment for a business. ..good job!
Response from Arrow Termite & Pest Control
"Thank you so much for taking the time to leave a review! We sincerely appreciate the recommendations! Next time you schedule a service, let the representative know that you have sent business our way-- we offer a $25.00 referral credit if your referral signed a contract! Thank you for choosing Arrow!"
Micha R.
Apr 2018
I paid extra for the "green" pest control option, as I care about the environment and have chronic health issues that can be exacerbated by industrial chemicals. Every couple of treatments I would get an invoice stating that they had applied regular pesticides, although they continued to charge me extra for the "green" stuff. Each time, I would call and have the charges reversed and remind them to apply the non-toxic option, but it kept happening. I finally got fed up and cancelled.
Debra H.
Dec 2017
Went well,very professional and personable
Response from Arrow Termite & Pest Control
"Thank you for taking the time to leave a review. We are grateful to be able to offer you top of the line customer service. We hope you have a great day! Sincerely, The Arrow Team"
Amy M.
Oct 2017
Good. Guy was on time and very nice. We barely seen any bugs since then, only if it rains!
Response from Arrow Termite & Pest Control
"Thank you for taking the time to leave a review. We are grateful to be able to offer you top of the line customer service. We hope you have a great day! Sincerely, The Arrow Team"
CURTIS L.
Oct 2017
We have used them for the last 26 years.
Response from Arrow Termite & Pest Control
"Thank you for taking the time to leave a review. We are grateful for your loyalty. We hope you have a great day! Sincerely, The Arrow Team"
Randy W.
Sep 2017
unknown
Response from Arrow Termite & Pest Control
"Thank you for taking the time to leave a review. We are grateful to be able to offer you top of the line customer service. We hope you have a great day! Sincerely, The Arrow Team"
Denise B.
Sep 2017
Tony was great. He answered all my nosy questions and explained everything he was doing. It was a very positive experience, and I'd highly recommend Arrow and Tony. Thank you.
Response from Arrow Termite & Pest Control
"Thank you for taking the time to leave a review. We are grateful to be able to offer you top of the line customer service. We hope you have a great day! Sincerely, The Arrow Team"
Dennis M.
Aug 2017
I've never had any problems with them, you pay a couple hundred dollars a year and you think they are gonna come out and do what they are suppose to do. The only problem I have with them is i'm not sure if they are doing what they are suppose to do. When they are here, they are here for less then 10 minutes, I have a 3000 sq ft house how are you going to maintain my house in 10 minutes. They say they are doing it and I haven't had any problems, I don't know how thorough they've been, but I've been using them since I've been here for 7 years.
Response from Arrow Termite & Pest Control
"Thank you for taking the time to leave a review. We take pride in our efficiency and are delighted to know that you are being provided quick, effective service. Thank you for your loyalty! Sincerely, The Arrow Team"
CURTIS L.
Aug 2017
They are responsible, professional if we have a problem like seeing an occasional roach they would come out and spray. No problems with any experience with them.
Response from Arrow Termite & Pest Control
"Thank you for taking the time to leave a review. We are grateful to be able to offer you top of the line customer service. We hope you have a great day! Sincerely, The Arrow Team"
CURTIS L.
Aug 2017
When they do the work they bill me. It's not a fixed contract it's just whenever they come out. I don't have any bad experiences with them at all. We have been using them for 20 years or more.
Response from Arrow Termite & Pest Control
"Thank you for taking the time to leave a review. We are grateful for your customer loyalty and support. We hope you have a great day! Sincerely, The Arrow Team"
Dee J.
Aug 2017
The gentleman that performed the work was very knowledgable and professional. This is the second time we have used this company and would definitely used them again.
Response from Arrow Termite & Pest Control
"Thank you so much for taking the time too write a review! We sincerely appreciate the time and support. We are also thrilled that you received exceptional service. Sincerely, The Arrow Team"
Amanda H.
Jul 2017
The initial consultation and the treatment was great. Both gentlemen that I met with were extremely professional and knowledgeable. However, they were over an hour late for the treatment appointment. When I called after waiting the first 30 minutes, they said they moved my appointment but no one from Arrow informed me of the change.
Response from Arrow Termite & Pest Control
"Thank you so much for taking the time too write a review! We sincerely appreciate the time and support. We are also thrilled that you received exceptional service. Sincerely, The Arrow Team"
Kristy G.
Jun 2017
Went well.
Response from Arrow Termite & Pest Control
"Thank you so much for taking the time too write a review! We sincerely appreciate the time and support. We are also thrilled that you received exceptional service. Sincerely, The Arrow Team"
Phyllis G.
Jun 2017
Extremely well!!
Response from Arrow Termite & Pest Control
"Thank you so much for taking the time too write a review! We sincerely appreciate the time and support. We are also thrilled that you received exceptional service. Hope you have a great weekend! Sincerely, The Arrow Team"
Richard L.
Jun 2017
Fast service, treatment was effective.
Response from Arrow Termite & Pest Control
"Thank you so much for taking the time too write a review! We sincerely appreciate the time and support. We are also thrilled that you received exceptional service. Hope you have a great weekend! Sincerely, The Arrow Team"
Josh G.
May 2017
After seeing termite swarmers, we purchased the $69 general spraying with free termite inspection. They called the next day and set up an appointment for the following day after that. Peter was our tech and he was extremely helpful and knowledgable. He gave me the full run down on the types of termites we have locally and immediately identified the swarmers that had invaded our home. From there, he did the general spray inside and out as well as the inspection. He spent about 15 minutes going over my carious options for the future and answered all of my questions. I will definitely use them again and ask for Peter. I cannot vouch for other techs.
Response from Arrow Termite & Pest Control
"Thank you so much for taking the time to leave a review! We are so happy that you are pleased with the service and look forward to having you as a valued customer! Sincerely, The Arrow Team"
Enrique W.
May 2017
We tried to contact them many times and no response. I was never able to schedule anything.
Response from Arrow Termite & Pest Control
"Mr. [Member Name Removed], We tried three times to contact you via message center each time you messaged the company about getting services done. The last time you had work done on your property listed was in 2015. When Mrs. Claire called you in the past month, she got your voicemail and left a message for you to give us a call back. We have done our part in trying to contact you to get services scheduled. If you need anything further, please give us a call at 504-467-0520 and ask for Claire."
Ronnie S.
May 2017
Martha did our spraying and she was wonderful. She did a very thorough job and a great job of explaining what she did
Response from Arrow Termite & Pest Control
"Thank you for taking the time to leave a review. We are so glad your pest control treatment exceeded your expectations, and that Martha explained the treatment process thoroughly to you. Give us a call in the future with any pest problems that may arise, we would be glad to assist you again!"
Patricia P.
May 2017
Great! They always do a wonderful job. Joey is our favorite!
Response from Arrow Termite & Pest Control
"Thank you for taking time to review us on Angieslist! We're so glad you were pleased with your service. Give us a call for any pest control needs in the future!"
Mike H.
Apr 2017
Great very professional
Response from Arrow Termite & Pest Control
"Thank you for taking the time to leave a review for us. We are so happy you are pleased with your pest control services. Let us know if we can do anything for you in the future! Thanks again!"
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Arrow Termite & Pest Control is currently rated 4.6 overall out of 5.
Arrow Termite & Pest Control accepts the following forms of payment: CreditCard
Yes, Arrow Termite & Pest Control offers free project estimates.
No, Arrow Termite & Pest Control does not offer eco-friendly accreditations.
No, Arrow Termite & Pest Control does not offer a senior discount.
Yes, Arrow Termite & Pest Control offers emergency services.
No, Arrow Termite & Pest Control does not offer warranties.