Alarm Center Security
About us
Alarm Center Security is a locally owned and operated business, established in 1978, that professionally installs and monitors security systems for homes and businesses in the state of Louisiana. Along with our selection of top-rated security products, we also provide expert advice from our team of competent, highly-trained, and friendly experts. Alarm Center is locally owned by Brian Watson, a Veteran of the US Navy Nuclear Submarine Service with a Top Secret security clearance. All of our systems are Guaranteed or your money back. We have a team of competent, helpful and friendly experts ready to help you build your system. Contact Us when you're ready to get started. Our Central Station is 24/7/365. Our Admin/Accounting office hours are M-F 8-7pm.
Business highlights
Services we offer
000 systems installed, We've been protecting homes and businesses since 1978, and video surveillance for residential and commercial clients. We work with each client individually to build a protection plan tailored to your specific needs. We are fully Licensed and Insured., and with over 10, local monitoring, we know how to protect your family and possessions. Our services include security systems
Amenities
Emergency Services
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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40% | ||
0% | ||
0% | ||
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60% |
I actually found out it was a contract when I contacted them, months later, about cancelling the service. They told me I had signed a contract and that I would have to pay the full term of the contract. The only way to get out of it was to move out of the house.
Well, a year later, when I did move out of the house, they sent me a bill for the full term of the contract, over $1,000. I called and told them I had moved, expecting for them to cancel the bill. Instead, they insisted that I was still responsible to pay the $1,000. When I reminded them that they told me I could get out of the contract if I moved, they basically said I was lying. I am a pastor. I'm not going to lie over $1,000. They threatened to take "legal action," which I assumed was small claims court. I ended up paying the bill just to save myself the hassle.
The receptionist was always sweet, but her supervisor was a real piece of work.
This company is not one you should do business with. Stay away.
"This client signed an agreement with us that clearly stated that the agreement was for a term of 60 months. This was written near the top of this completely legal agreement in the 5th sentence. The monthly amount of this agreement was only 22.95 per month. We assume a great deal of responsibility when we agree to monitor a client’s home for burglary, fire and medical emergencies. Since we don’t charge a large fee when we dispatch a technician to connect a client to our central station, we will actually lose money on the account if the client defaults before the end of the term. If a client wants a shorter agreement we will work with them but we may have to charge a slightly higher monthly fee. No one at our office would have told this client that they had to move out of the house in order to dissolve this agreement. We have no record that this client was ever unhappy with the quality of our service. All we asked for is that this client honor his word and to live up to the agreement that he made with our company. We are always happy to furnish a copy of an agreement if one is requested. In addition, we would be happy to credit this client back for this service if he connects his new home to our central station."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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