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AireServ Heating & Air Conditioning
Electrical Baseboard or Wall Heater - Repair, Designer - Landscape, Central A/C - Install,
About us
We are a full service Air Conditioning and Heating Company. As we prove, "If we can't fix it, it can't be fixed!". We also offer regular rates all day long, this means NO OVERTIME (EVER)! However, we can only work on your air conditioner during the daylight hours. Now your furnace is different though. We can work on your furnace in the middle of the night in case of an emergency or frigid temperatures. Although we can fix just about everything, we also install both cooling and heating equipment. With over 20 years experience, no overtime, the best warranty in town, and the least expensive prices in town, why call anyone else? We also do hot water tank repair and replacement. Angie's List Members receive a $49 diagnostic and 10% off the repair with paid invoice onsite on repairs only. (Cannot combine with Senior Discount 10% on repairs only) http://www.cool225.com
Business highlights
Emergency services offered
Veteran owned and operated
20 years of experience
Services we offer
A/C Installation, A/C Repair, Air Conditioning Repair, Attic Fans, Duct Cleaning, Ductwork, Filters, Furnace Installation, Furnace Repair, Gas Leak Repair, Heat Pump Installation, Heat Pump Repair, Nest Thermostats, Programmable and Non Programmable Thermostats, UV Lights, Zoning Systems, hot water tank installation., hot water tank repair
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9494 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 4% | ||
| 1% | ||
| 1% | ||
| 1% |
Showing 51-75 of 494 reviews
Donna M.
Nov 2015
I meant to write this review at the time of service, but I forgot to do it. Around May 2015 my a/c (which is just two years old) stopped cooling. In a panic I called Daniel from Residential Experts (he installed it new) to come take a look. I was upset when I called because it was still so new and it was one of the first really warm days and all I had was warm air coming out of the a/c.
He showed up the same day. Polite as usual. Took a look at everything and determined that the problem was the thermostat which needed a new battery. Total charge - zero.
Same day service.
Polite, nice as can be.
Patient w/ my anger about the warm air coming out.
Fixed it.
No Charge.
You don't see that kind of service in Baton Rouge very often anymore.
He showed up the same day. Polite as usual. Took a look at everything and determined that the problem was the thermostat which needed a new battery. Total charge - zero.
Same day service.
Polite, nice as can be.
Patient w/ my anger about the warm air coming out.
Fixed it.
No Charge.
You don't see that kind of service in Baton Rouge very often anymore.
Elizabeth J.
Nov 2015
Responded quickly. Identified and fixed problem. Reasonable price.
Clifton M.
Nov 2015
Very good service
David A.
Oct 2015
..
KENNETH H.
Oct 2015
unknown
Jim T.
Oct 2015
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Salvatore S.
Oct 2015
unknown
Louie T.
Sep 2015
unknown
Shelley S.
Sep 2015
Appointment took a few weeks to be fulfilled due to me living slightly out of the service area, but overall everything went great. The technician seemed to do a thorough job and went to great details explaining all what he was checking and looking for. I was completely satisfied with the service call. My freon levels were checked, my outside unit was cleaned, an algae tablet was placed in my drain pan and tons of helpful info was given out.
Linda G.
Sep 2015
unknown
Jeff B.
Sep 2015
My heat pump continued to blow air without cooling the house. A after making an appointment, Daniel Bandy came and checked the system. Failing to find the oil residue in the outside heat pump, he determined the Freon leak was in the A/C evaporator coil in the attic. The new evaporator coil had to be ordered form Goodman. When the evaporator coil was available, Daniel Bandy came and did the installation after having purged the system of remaining Freon and testing for leaks. He refilled the system with new freon and tested for pressure and cooling as much as possible because of a worsening rain being present.
The installation occurred On Wednesday. On Friday morning I noticed water in the bottom of a nearby closet to where the large emergency drip pan was located. I called for help with the information quickly being relayed to Daniel. He returned to my house that same morning. He meticulously checked to see where the leak was originating. He determined that the new pan installed with the new A/C evaporation coil had a split in the rear corner. Goodman was contacted and agreed to the providing a new replacement drip pan. As soon as it was delivered form the Lafayette location, Daniel came and went through the entire process of having to reinstall the original replacement A/C evaporator coil. This required the addition of approximately 23 lbs. of new Freon.
It should be noted that the only money paid was for the original installation of the new replacement A/C evaporator coil and a senior citizens discount had been previously applied. The installation of the replacement drip pan and the re-installation of the replacement A/C evaporator coil were done under the warranty,
I found Daniel Brady to be a very meticulous and professional person to deal with in all respects. He carefully used booties to not bring additional dirt into the house and cleaned up all insulation freed from entering the attic. He was prompt as possible in providing all services. No pressure tactics were present trying to sell me a new heat pump.
I would gladly utilize his ervices again.
The installation occurred On Wednesday. On Friday morning I noticed water in the bottom of a nearby closet to where the large emergency drip pan was located. I called for help with the information quickly being relayed to Daniel. He returned to my house that same morning. He meticulously checked to see where the leak was originating. He determined that the new pan installed with the new A/C evaporation coil had a split in the rear corner. Goodman was contacted and agreed to the providing a new replacement drip pan. As soon as it was delivered form the Lafayette location, Daniel came and went through the entire process of having to reinstall the original replacement A/C evaporator coil. This required the addition of approximately 23 lbs. of new Freon.
It should be noted that the only money paid was for the original installation of the new replacement A/C evaporator coil and a senior citizens discount had been previously applied. The installation of the replacement drip pan and the re-installation of the replacement A/C evaporator coil were done under the warranty,
I found Daniel Brady to be a very meticulous and professional person to deal with in all respects. He carefully used booties to not bring additional dirt into the house and cleaned up all insulation freed from entering the attic. He was prompt as possible in providing all services. No pressure tactics were present trying to sell me a new heat pump.
I would gladly utilize his ervices again.
Ted H.
Sep 2015
unknown
Response from AireServ Heating & Air Conditioning
"[member name removed]: I completely disagree with how you present what I offered you. You had a gas furnace that was old and OEM parts were hard to find. I did not back down on any pricing. You declined repairs after I spent hours trying to find the parts at supply houses (which I asked you if I had permission to do) and I charged you the diagnostic service charge after you refused to pay my labor to do said work of finding parts. $195 for $40 of parts is average markup likely less when including the time to drive from [member information removed] to Baton Rouge to get parts, go back to [member information removed] and then install the parts. That is not at all unreasonable in my opinion. Maybe the price you were talking about was a new gas furnace, however $2800 for a new gas furnace installed is very reasonable and within market value as well. You searched google and found the parts for $40, but what you don't understand is that I am not just paying for that $40 part, but for my labor, gas, insurance, phones, licenses, office staff, and the list goes on and on and on and we have to make a profit to stay in business to be there if there is a warranty concern. I also spent 2 hours finding the correct part for your furnace not just a universal cheap part on google which may not have been available upon ordering, which many times is the case. This also doesn't address where I offer a 2 year warranty and google part offers 30 days typically. There is also some value in me getting the part that day and being able to return it promptly if there is a warranty problem rather than you having to send it out and have the google company send you a new one. My labor rate is $65 per hour, can you imagine what this cost would have been with one of the big companies in town that are charging flat rate pricing of close to $400 per hour. Did you also know the average company in hvac charges $185-$200 per hour. With that said, I respect the fact that you didn't want to pay for it thinking google cheaper and better, but to say my pricing was out of line is completely absurd. I appreciate the business you have given me in the past and in time I think you will see my pricing is very fair."
Peter G.
Sep 2015
Very professional and good communication
Andrew H.
Sep 2015
unknown
Matthew G.
Sep 2015
Install went very well. They rearranged their schedule this week in order to fit us in because we had an emergency. Very grateful. We will always use this company for our Heating and Air needs. Daniel is a professional with the heart of an educator.
Debra T.
Aug 2015
unknown
Nathan B.
Jul 2015
Daniel was very polite and profession. He was done in short order and my system is back to working as well as it can.
Carolyn &.
Jul 2015
The appointment scheduling and visit were very efficient and professional. Daniel is knowledgeable and friendly, and gave advice on preventing a re-occurrence of the problem.
Natch V.
Jul 2015
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Natch V.
Jul 2015
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Amber S.
Jul 2015
They were quick to respond and kept me in the loop to have a good estimate of when they would arrive. A single part broke in my system that is already on its last legs. I was asked about what quality of part I wanted but advised for the *cheaper* part since I already know the system will be replaced in the near future. At this point, the part is disposable since it will go when I replace the system. I would have pretty much agreed to anything to get the AC working again but they took the time to explain everything to me and advise me on what would be best for me, not them.
I am a returning customer and will be for as long as I live in the company's service area. They have given me ample time to prepare for to have my system replaced which I appreciate. Right now the cost would really hurt, but their honesty has allowed us to prepare for the inevitable (and I know they aren't exaggerating since the AC is original to the house which was constructed in the mid 80's).
One of the best service providers I've had the opportunity to count on!
I am a returning customer and will be for as long as I live in the company's service area. They have given me ample time to prepare for to have my system replaced which I appreciate. Right now the cost would really hurt, but their honesty has allowed us to prepare for the inevitable (and I know they aren't exaggerating since the AC is original to the house which was constructed in the mid 80's).
One of the best service providers I've had the opportunity to count on!
Response from AireServ Heating & Air Conditioning
"Thank you for the wonderful review {member name removed}! It is people like you and the many others on here that I look forward to serving every day and helping out. Thanks again! I'll cross my fingers for you and say a prayer and hopefully the system keeps hanging in there."
JAMES B.
Jun 2015
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Michael K.
Jun 2015
I first used Residential Experts the first summer after I bought my first home. He has always been prompts and he is great at explaining the issues and the possible remedies. I have used his services for 3 years and will continue to do so.
Brett B.
Jun 2015
Fantastic service
Garylyn G.
Jun 2015
unknown
Licensing
State Contractor License Requirements
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FAQ
AireServ Heating & Air Conditioning is currently rated 4.9 overall out of 5.
AireServ Heating & Air Conditioning accepts the following forms of payment: CreditCard
Yes, AireServ Heating & Air Conditioning offers free project estimates.
No, AireServ Heating & Air Conditioning does not offer eco-friendly accreditations.
No, AireServ Heating & Air Conditioning does not offer a senior discount.
Yes, AireServ Heating & Air Conditioning offers emergency services.
No, AireServ Heating & Air Conditioning does not offer warranties.