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ASHLEY FURNITURE HOMESTORE

Home Theater Wiring - Install, Repair or Conceal, Home Theater System or Media Center - Install, Home Theater System or Media Center Repair Service,

About us

Ashley Furniture HomeStore's are privately owned and operated across the United States. Ashley Furniture is the largest furniture manufacturer in the World. We sell furniture for every room in your home or office. Ashley HomeStore in Wichita is the sister company to Furniture On Consignment located just west of Oliver on 13th. Furniture On Consignment and Ashley Furniture HomeStore Wichita has over 100 employees. We are a stocking dealer with over $4 million in Inventory. Furniture, Electronics, Mattresses and Appliances from all the worlds leading manufacturers.

Business highlights

23 years of experience

Services we offer

Accessories, Appliances, Furniture, HDTV"s, Lamps and Pictures. We offer a complete delivery and set up service as well as custom professional electronics installation. We accept cash, Mattresses, Rugs, checks all major credit cards and we also have Financing and Smart Leasing options. Plus a lay-away program.

Accepted Payment Methods

  • CreditCard
Reviews
3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%
Showing 1-3 of 3 reviews
Karen D.
Aug 2015
1.0
$3,000
We bought the furniture on July 4th , 2015.  We said we would wait a couple of weeks for all the pieces to come in at one time and then have them all delivered.  We waited another week because some of the pieces weren't available.  Then finally we said bring the pieces you have and we will wait on the rest.  We ordered a couch, two end tables and a coffee table.  Sounds simple right?????   We ordered the rocker/recliner loveseat.  The frame was bent.  They said they would bring a new one and the delivery man said that they did bring a new one but it would be easier for them to just replace one side instead of getting everything in and out of the door.  Okay.  Then they called and said our end table was ready at the warehouse and we had to pick it up or it would be another 99.00 for delivery.  (My son took the call and didn't know any better so he went and picked it up.)  At the warehouse they gave him a box that they literally dropped in the back of his pickup from the dock about 3 feet. So I called Ashley and they apologized again, (they are good at that) and asked them when they would send someone out to put the table together.  So we waited a couple of 3 days before that happened.  We have been promised a replacement for our cracked coffee table since July 4th.  It either gets to the warehouse "in pieces from the boat over here" or now today they delivered a white pine table that is totally different that ours.  I told them when they called yesterday that I can't have it delivered because no one would be there and they said they were sorry (told you they apologize a lot) but it was on their truck and they can't get it off.  I said I though I had 24 hours which would have been exactly 24 hours when they called.   No they couldn't do that.  My husband took off work to be home (loss of money) and then they bring the wrong table.  I called the manager" Kyle", and he assures me that my next purchase he will personally take care of me.  I said there will be no "next" purchase.  He apologized again said there wasn't anything else he could do as he talked to "everyone" and they said there was nothing he could do.  I am also contacting the BBB because this behavior is unacceptable and for a business this is terrible customer service.

Nora B.
Jun 2014
5.0
Yes, I recommend this pro
$750
unknown

Angelina V.
Aug 2011
5.0
Yes, I recommend this pro
$1,300
The showroom is beautiful. When we came in, a sales person came over right away, but didn't shadow us or try to pressure us into buying anything. Found a great deal on a leather sectional. Impressive selection of area rugs. Check out was quick and the sales person carried our rug out for us.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

ASHLEY FURNITURE HOMESTORE is currently rated 3.7 overall out of 5.

ASHLEY FURNITURE HOMESTORE accepts the following forms of payment: CreditCard

No, ASHLEY FURNITURE HOMESTORE does not offer free project estimates.

No, ASHLEY FURNITURE HOMESTORE does not offer eco-friendly accreditations.

No, ASHLEY FURNITURE HOMESTORE does not offer a senior discount.

No, ASHLEY FURNITURE HOMESTORE does not offer emergency services.

No, ASHLEY FURNITURE HOMESTORE does not offer warranties.