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Yes, some carpet stains can be permanent. Stains that have been sitting for a long time (weeks, months, or years) are much harder to remove because they have had time to dry and set. Other types that may be permanent include oil-based stains and dye stains. While some cleaners can help, they can also risk dyeing or permanently changing the carpet's color. If you have an old stain and are unsure of the cause, it's best to call a carpet cleaning professional. If DIY methods and professional cleaning fail, you may need to replace that section of carpet or learn to live with the stain.

Yes, you should always vacuum before cleaning your carpets to remove any dust or debris. If you hire a professional carpet cleaner, they’ll typically do this for you.

In many cases, upholstery cleaning is a worthwhile service. Couches, arm chairs, and other upholstered furniture are typically used daily, so they quickly get dirty and can harbor germs and bacteria. Cleaning services can not only make your fabric look new again, but they can also remove odors and disinfect the surfaces. Upholstery cleaning is also far more affordable than replacing a soiled piece of furniture, in most cases, so it’s the most cost-effective solution for dirty couches, chairs, ottomans, and more.

Yes, you can revive carpet that’s flattened using household items like an ice cube and stiff brush, a damp cloth and an iron, baking soda and vinegar, and shaving cream. If you want to go all-out, visit a local home improvement store and buy a carpet rake, too. Depending on the state of your carpet, you may need to use more than one of these methods to see results. Keep in mind that you might need to repeat a reviving method more than once.