ASHPAUGH ELECTRIC INC

I like the fact that they give you an estimate and allow you to choose what you would like to have done. The technicians were all very nice. Wes was very good about explaining things.

I originally wanted Ashpaugh Electric to do my work but they were unable to schedule as quickly as I needed. Subsequently I had another contractor and they did not repair the problem although they indicated it was fixed. They also started another project, without asking, and I had to ask them to leave. Unfortunately they had disconnected some lights in our garage and outside. Shane from Ashpaugh Electric came out and I explained both scenarios. He went quickly to work after explaining what the job could cost at the highest. He also explained that if it took less time the amount would be adjusted downward. I love this about Ashpaugh. You actually have a worse case scenario before starting the project. Shane figured out what the first contractor had done - explained their error and he corrected the problem - restoring all our lights. He then looked at the original problem and why, after the first contractor replaced the breaker, that the outlet still did not work correctly. He found the problem with the panel connection and corrected it in short order. Shane was professional - informative - and responsive to all my questions. I could not have asked for a better performance or outcome. I have used Ashpaugh in the past and they have never dissappointed me.

We wouldn't call anyone else other than Ashpaugh Electric. . It was Angie's list that led us to them and we'll stick with them for any electrical needs we have: both routine or emergency. They are prompt, "wear booties", go right to work, are efficieint, and advise the homeowner along the way of what they find. The inspection of all smoke detectors went well and we signed up for a new twice a year program. Even though the condo is 5 years old, we have heard too many sad stories about home and garage electrical fires and so we decided to be protective.

Greg was pleasant helpful, and efficient.

- problem was diagnosed & replacement equipment was installed in the same day

Phone service was very friendly. They gave a discount to Angie's customers, applied to the diagnostic portion of the bill. The technician was extremely pleasant, but only did a cursory check of the system (nothing my husband hadn't already done) and could not identify our problem. So we're back to Square One and out $77. Certainly, though, this is a very pleasant company to work with for those whose problems are more easily detectable.

We want to install outdoor lighting in our new home. Electrician came out and charged $200 just for the visit and to test for electricity on our patio and dock. Electrician said he would have the sales person contact me to come out and quote on installing outdoor lighting. No one called, so I called them after 1 week and asked them to have a sales person contact me. No one ever called me back.- it has been over a month and we are going to use another company.

Wonderful from beginning to end! The customer service when we initially called was warm and professional, and that continued throughout the process. Jim, our "Customer Liaison" arrived on time and quoted a reasonable price. He was very helpful and completed the work in short order. I have to say, you really do feel a difference with this company. It's the way a customer wants a business run.

I cannot speak highly enough @ this company. I actually used them twice as there was so much work to be done. Steve came over within days of my call and gave me an estimate. They were available within a weeks time. Each time they were there, the men were great, not only did they do a great job, but I was very comfortable having them in my home. The estimate was thorough and there were no hidden costs even when one of the projects took longer than expected. The prices were very reasonable. I would highly recommend them to anyone including my family and friends!

It went great. The serviceman pleasant. He was very neat. He was very punctual. They called a few minutes before they arrived.

He was very good. He did not have the light assembly but told me where to buy it. Which I did and I had a family member install it. I was impressed with ASHPAUGH and would use them again. They were very prompt. He took some time though trying to sell me warranties/service plans, which was a bit of draw back.

Larry arrived on time and was friendly and helpful. We had a couple paddle fans that had stopped working. He did some troubleshooting and made the repairs. He also took a look at some other electrical issues and gave recommendations. We felt that he was a trustworthy individual and appreciated his expertise.

Jim, the electrician, did a great job! He was knowledgeable and professional. He showed up on time. He put me at ease since I was the one who wired the light switches incorrectly. He explained in advance what options and procedures he was going to use. Work was completed in a timely manner and the area was cleaned up. A surprise was the fact that I was invoiced for the balance due and did not have to write out a check at the time Jim was done. We now have an electrician we are comfortable with calling to perform work at our house.

Brian was very nice and gave good ideas when he came out to quote. He was good about returning calls and keeping me posted on the timing of the job. The lights were ordered promptly and installation was scheduled immediately. Brian sent an extra electrician and the job was completed in one day at my request. The installers cleaned up well when the job was done. I checked all the work before they left and found they did not install dimmers per the order. They changed the switches to dimmers before leaving. Overall the job went excellent. However, one small request was added and we never received pricing before the job started. We were shocked to see the price of the add on after the job was complete. Otherwise the pricing was exactly as quoted.

We called for an estimate on Wednesday the 29th and they came to give an estimate on Thursday the 30th. We had the work done on Tuesday the 5th. The work took about 6 hours, and we barely noticed that the electrician was in our house - he was very professional and courteous and neat. All of the boxes are neatly labeled to assist us when we install the lights and fans. When he was finished, he explained what he had done and asked if I had any questions.

Update as of May 20, 2009: Still having problem with one of the GFI outlets they replaced. Was not tripping completely, but there was no power on certain days. We asked them to send out another electrician to see if a different set of "eyes" could help resolve the issue-they were more than happy to do this and even tried to help my wife troubleshoot the issue over the phone. Excellent. They sent another master electrician out to our house who was very thorough and tested all the outlets and junction boxes in the kitchen. Could not find an issue and offered to replace the GFI outlet as it may be faulty. I said no and that I would first try to see if the problem was within the electrical of the coffeemaker. They were very polite and helpful in offering solutions and tips for future. Turns out that it was the coffeemaker. I received a phone call from the owner checking in on the visit and making sure we were fully satisfied. He was very professional and truly concerned-I would definitely use them again having gone through a tough experience and seeing how excellent they were to work with in getting a resolution.

They were able to solve all of the problems and they did a great job. They were very good and cleaned up well after themselves.

I called them to do an inspection of our electrical system and provide an estimate for the work eventually performed a few months ago. The person I spoke with over the phone was very professional, and willing to work around our schedule. The men who did the inspection were professional and advised our electrical system was fine. When I called them back to set up an appointment to have the work they completed an estimate for done, again very professional and willing to work around our schedule. They were even willing to come out as soon as the next day. They were on time and completed the work in less time than estimated. I would definitely use them again.

The staff was prompt, courteous and clean. The panel replacement and upgrades went well. The Contractor had two experience electricians out to make downtime shorter. They were easy to work with as far as breaking out the new circuits for the areas and rooms I wanted separated. One might be able find a service rated surge protector cheaper somewhere else. However, I felt the price was acceptable in consideration with the other services I received.

On time and very nice to work with. Knowledgeable and worked quickly. Took 20.00 off 70.00 trip charge for being an Angie's List member.

They were excellent, on time, they had great clean up and put everything back. I would highly recommend them to others.

We have used them for years, and they have always been excellent. I wish everyone was like this.

They did an excellent job. They had to come out several times to work with our concrete people and they were very accommodating.

They were punctual, courteous and clean. The technician were very nice and did a good job.

Very detailed quote, the electricians answered questions as they worked. The were a very friendly crew, very professional. Main panel required some re-wiring and the feeder wire was run outside of the house. They crew nicely caulked around the conduit on the outside runs. They nicely split the single circuit into the multiple circuits we needed. The installation looks very neat.