ASHPAUGH ELECTRIC INC

They did a really good job. They were very courteous and were here on time. They called to see if everything was up to my liking. They also came back for a call back. They were very efficient. The price they charged me was also on line. They were very professional. I will continue to use them in the future.

Aspaugh Electric was a pleasure to do business with. Upon calling, was able to secure an appointment for two days later. Wes arrived on time, was pleasant, professional and a great problem solver. His sense of purpose and creative problem solving skills were particularly appreciated. He ascertained the problem and resolved it in a reasonable amount of time. Additionally, we wanted to get a new bathroom ceiling light/ventilation fan installed and he provided a quote. Because a new ventilation would require going through the attic, the quote was more than we were willing to pay. However, since one our primary goals was aesthetics, he suggested switching the light plate to that of the new ceiling fan/vent. This option was much less expensive and looks great. Truly pleased with the experience. Also, when paying by credit card, you call the office and provide your credit card number--for security purposes. Lenea was very pleasant and quick. Would absolutely use Ashpaugh Electric again.

They've been really good and we've called them 3 times. We've had them in the past to add lighting to our kitchen; can lights. They also added decorative lightening and a light on a porch. They are excellent. I believe reading from their history that they are a local home grown family run electric company. They have grown very large but they still the same.

This was a fantastic experience. The electrician arrived on time, and was extremely careful and clean. This work was done in our bedroom and he put down a large tarp over our bed and floor. He answered my questions and shared technical information with me as well. Not only did we get a good final product, but I learned a lot as well.

Ashpaugh Electric Inc. was very good. They worked well and were prompt with the work.

Electrician Wes offered two options. He could spend up to three hours to replace and install the entire unit I had purchased, or he could try to swap the inoperative fan/motor with the new one in the old fixture. If successful, it would save about $200 in labor. He successfully made the switch in the motor/fan in less than 30 minutes. We are very, very pleased. James S. Calkins 8414 N. Pennsylvania St. Indianapolis, IN 46240 317-253-6310

I met with the owner, Brian, who was very friendly but came off as more interested in selling his company's electrical maintenance plan than giving me an estimate on the job. In the 30 minutes he spent at my home, more than half of it was spent emphasizing the value of his maintenance plan. That was a big turnoff and did not leave a good impression with me. I do not like being sold services so intensely when all I wanted was an estimate. He could have spent 5 minutes selling the plan and that would have been enough for me. I will not hire this company.

Would most likely recommend this company to the work.

His work was just fine. It was a lot pricey.

The lady on the phone was polite and professional but not very sincere or helpful.

Ashpaugh went above and beyond the required work by finding defects in our home's roof and insulation that the original builder did not perfom adequately. These defects were corrected which prevented damage to the interior and enhanced the insulation of the home. The electrical work was done efficiently and the finished product is great! I would highly recommend Ashpaugh for any electrical work that you home needs. The owner, Brian, comes to your home to determine the scope of work, then promptly gives a bid by email including digital pictures of the work to be performed. Brian keeps in touch throughout the work giving daily updates. His level of service exceeds any owner of a company that I have known.

Went very well the whole way from scheduling to completion.

I was satisfied with the workmanship and promptness of the work. I was very satisfied with them.

They were prompt and did good work.

I just started using them last year, and I purchased a contract with them. With that service agreement comes an in-home inspection and they definitely follow-up. The service man was excellent as well; very prompt, knowledgable, and considerate. I had a great deal of confidence in him. What I wanted him to do was very unusual & he had several options as to how this could be done. They followed-up with a call, which I liked. I'm happy with their services and I would recommend them to others.

Angie's List introduced me recently, and I had them install a motion sensing floodlight in the back. Because of my ceiling, the wiring was a little challenging, but Greg was jovial and patient throughout. I learned a lot and cannot say enough good things about Brian or Greg. I only wish I had found them long ago.

The serviceman was very congenial and efficient. The changes went smoothly. The expense was more than I had anticipated, but I have not had reason to procure such services for years.

Electrician (Wes) showed up on time (called ahead). I explained what i wanted done and he looked at the job. Our kitchen ceiling is wood, so he would have to cut through more than just drywall. He gave me the price from their rate book which is based on estimated time and he explained this. He also said that when he gets in the attic, if it isn't as difficult as he thought, he would adjust the charge based on the time spent (which he ended up doing). We had recently had our attic insulated and he also explained why some of the recessed lights are shutting off. He did the work, looked great, cleaned up. Everything was great. I would highly recommend Ashpaugh. I've had a few electrical companies do work for me over the year and they are definitely the best I've dealt with. Very professional and thorough.

Had to make a phone call at the end of my scheduled window for the appointment (12:00-3:00 pm) to make sure they were still coming. Arrived just past 3:00. The trouble was identified quickly and GFI replaced. Friendly and competent.

I was able to schedule the appointment for the day after I initially called and the electrician arrived towards the end of the three hour window they provided me. The electrician checked my panel and inspected the receptacle that I replaced. He suspected the problem was either a loose wire attached to the GFI or that the GFI was bad. He checked my panel and the terminals on each circuit. He noted that one was lose and tighten it for me (not the circuit in question however). He also answered a couple of ?electrical? questions that I had unrelated to this service call which I appreciated his consultation on. I rated a ?C? on price because of the trip charge ($70) AND the charge for inspecting my panel ($53). They did tell me this on the phone when I made the appointment so I expected it. The last time I used an electrician or someone in the trades the trip charge was waived if work was performed. I don?t mind paying a trip charge if there is no work performed or establishing a minimum fee, but adding both seemed a bit high. The $20 Angie List referral coupon helped with the cost which I appreciated.

They charged a flat fee per light. The job look longer than was expected, so it didn't end up being a bad value. We were pleased with the result and so far the lights have been working perfectly. We didn't get other quotes on the work so we rated price as B rather than A. We used this company again based on positive past experiences.

The electrician was very thorough, checking all outlets in the area. He kept the area clean, and was professional from beginning to end.

I had a contract with them where they came out twice a year. They came out once earlier. This was their second visit. I was very satisfied with their services. They had a window showy thing and they called before coming over. I would be using them in the future for putting up a ceiling fan in my house.

We called on November 3. An appointment was set for November 8, between 8:00 -12 noon. She explained there would be a $70 charge for the electrician to make the trip. At approximately 11:05, the office called to say that the electrician had been delayed and wouldn't be there until the afternoon. We explained we wouldn't be home. They offered to come between 8 - 12 Wednesday. I requested that we be the first appointment of the day, she said "no." They could reschedule us for Friday, November 12. At that point, we just said we would rather work with someone else. No apologies -- just very unprofessional. The owner called later in the week, apologized and offered to make things right. They finished the work today, did an excellent job and were very professional. We would use them again.

Phone conversation to make appointment was very friendly and informative. Service man showed up on time, gave an individual cost on each job, gave me information about the time required and very efficiently did the work.