ASHPAUGH ELECTRIC INC

THE ELECTRICIANS WERE ON TIME, AND WORKED QUICKLY. TASKS WERE COMPLETED CORRECTLY, AND THEY WERE ABLE TO ANSWER SOME BASIC ELECTRICAL QUESTIONS FOR ME THAT WERE UNRELATED TO THE WORK PERFORMED.

EXTREMELY HAPPY WITH ALL WORK PERFORMED. VERY PROFESSIONAL AND MADE SURE ALL WORK WAS PERFORMED PROPERLY AND NOT RUSHED TO 1 DAY COMPLETION. CALLED IN EXTRA PERSONNEL TO MAKE SURE WORK WAS COMPLETED PROPERLY AT NO CHARGE ABOVE ESTIMATE. I WAS VERY HAPPY WITH THIS COMPANY.

THE ABOVE COST IS APPROXIMATE, BECAUSE THEY SEND YOU A BILL. THE WORKER DOES NOT TAKE PAYMENT. SO IT'S $70 FOR THE TRIP OUT AND FIRST 15 MINUTES, THEN $17+ EVERY 15 MINUTES AFTER THAT, PLUS PARTS.

THE SERVICE HAS BEEN GREAT! THEY ARE VERY PROFESSIONAL, PUNCTUAL, AND HAVE PROVIDED OUTSTANDING WORKMANSHIP.

COST EFFECTIVE, PROMPT, PROFESSIONAL, AN OVERALL POSITIVE EXPERIENCE.

I WOULD USE THEM AGAIN. THEY WERE PROFESSIONAL, PROMPT, AND NICE TO WORK WITH.

THEY CAME WITHIN THE 3 HOUR WINDOW THAT WAS SCHEDULED. THE SERVICE PERSON WAS COURTEOUS AND SEEMED CAPABLE OF FIGURING THIS PUZZLE OUT. HE WORKED METHODICALLY FROM ONE AREA TO THE NEXT AND DETERMINED THAT IT WAS A PROBLEM AT THE TRANSFORMER LEVEL. HE CONTACTED HIS BOSS WHO REPORTED IT TO CINERGY. OVERALL, I WAS PLEASED.

VERY POLITE, TIMELY, REASONABLY PRICED.

PAT DID A GREAT JOB. HE WORKED WITH ME ON POSITIONING OF TV AND COMPONENTS. HE WAS VERY PATIENT WITH ME AS I WAS UNDECIDED. HE ALSO CLEANED UP WIRING DONE BY ANOTHER COMPANY ( THE OTHER COMPANY HAD DONE REAL SLOPPY WORK). PAT MADE ME VERY HAPPY WITH THE WAY HE DID THINGS.

ASHBAUGH'S FROM THE OWNER ON DOWN ARE THE BEST! POLITE, PROFESSIONAL, PATIENT, A DELIGHT TO WORK WITH. EVEN BEFORE I ACTUALLY HIRED THEM, THEY TOOK THE TIME TO TALK TO ME, ANSWER QUESTIONS, OFFER ADVICE, AND ADVISE ME THAT I DIDN'T NEED NEW UNITS, THAT WHAT I HAD WAS BETTER THAN WHAT HE COULD SELL ME. NO NEED TO BUY NEW, JUST PAINT AND RELOCATE WHAT I ALREADY HAD. EMPLOYEES ON TIME AND DID A GREAT JOB, AND CLEANED UP AFTER WORK WAS DONE. I SAY HIRE THEM!

AFTER WAITING HOURS FOR ANOTHER ANGIE'S LIST ELECTRICIAN TO SHOW UP AND EVENTUALLY GIVING UP, I CHECKED THE LIST AND CALLED ASHPAUGH-THE HIGHEST RATED NORTHSIDE ELECTRICIAN TO PERFORM THE WORK. I WAS ABLE TO GET AN APPOINTMENT THE NEXT DAY WITH A WINDOW OF 8:00 TO NOON, WITH A 30 MINUTE CALL AHEAD. I TOOK THE MORNING OFF FROM WORK IN ORDER TO ACCOMMODATE THIS SERVICE CALL. AT NOON, I CALLED THE OFFICE TO LEARN THAT THEY WERE RUNNING ABOUT AN HOUR AND A HALF LATE! I NEVER RECEIVED A CALL SAYING THEY WOULD BE LATE. I MISSED WORK AGAIN FOR A HIGHLY RATED ANGIE'S LIST REFERRAL. I'M FRUSTRATED AND WILL GO ON TO THE NEXT COMPANY AS I REFUSE TO GIVE SERVICE ORGANIZATIONS WHO DON'T VALUE MY TIME, MY MONEY.

THEY WERE VERY EASY TO WORK WITH AS FAR AS RESCHEDULING. I CANCELLED AND RESCHEDULED AND WAS PLEASANTLY SURPRISED HOW EASY IT WAS. THEY DID A NICE JOB. I WILL USE THEM AGAIN.

PLEASANT PERSONNEL. FAIR BID. TIMELY RESPONSE TO OUR CALL EVEN THOUGH IT WAS OVER THE HOLIDAYS. CLEAN UP WAS GREAT.

CALLED TWO OTHER ANGIE'S LIST COMPANIES FOR QUOTES ON THE SAME WORK AND BOTH OF THEIR PRICES WERE ABOUT $100 HIGHER THAN ASHPAUGH. WORKERS SHOWED UP WHEN EXPECTED, WERE CLEANCUT AND POLITE. THEY WORKED QUICKLY AND EFFICIENTLY. WILL CALL ASHPAUGH AGAIN.

THE ELECTRICIAN WAS ON TIME. HE HAD TO CALL HIS BOSS SEVERAL TIMES TO CHECK WITH THEM ON WHAT HE WANTED TO DO FOR OUR SYSTEM. IN THE END, THE PROBLEM WAS NOT FIXED AND THERE WAS NO FOLLOW UP.

WE WERE EXCEPTIONALLY WELL PLEASED WITH STEVE, WHO DID THE WORK. HE WAS PROMPT, PROFESSIONAL AND TOOK INITIATIVE TO TROUBLESHOOT ISSUES WE HAD NOT EVEN NOTICED.

THE ELECTRICIAN ARRIVED TOWARD THE END OF THE WINDOW PROVIDED. I WAS PROMISED BETWEEN 12N-3P AND HE ARRIVED AT 215P. HE WAS COURTEOUS AND FRIENDLY. HE PUT ON SHOE COVERS PRIOR TO ENTERING THE HOUSE WHICH I APPRECIATED AS IT HAD BEEN RAINING. HE COMPLETED THE WORK NICELY AND FOUND/CORRECTED THE ELECTRICAL FAULT. HE WAS AT THE HOUSE FOR 3 1/2 HOURS WHICH I THOUGHT WAS A BIT EXCESSIVE, ESPECIALLY SINCE THIS COMPANY CHARGES BY THE QUARTER HOUR, BUT DID A VERY NICE JOB. OVERALL, I AM PLEASED WITH THE WORK AND WOULD HIRE THIS COMPANY AGAIN.

RETURNED PHONE CALLS PROMPTLY. VERY POLITE. PROVIDED DETAILED ESTIMATE. I WOULD USE THEM AGAIN.

THEIR WORK WAS 1ST RATE. I HAD NO PROBLEM OBTAINING SOME SPECIALTY FIXTURES FOR A PROPER INSTALLATION.

VERY PROFESSIONAL. VERY PROMPT. WORKED QUICKLY, AND CLEANED UP. I WAS HAPPY WITH THE JOB PERFORMED.

BRIAN ASHPAUGH WAS EXTREMELY RESPONSIVE RETURNING ALL CALLS FROM THE ESTIMATE THROUGH THE PROCESS. HE CONTACTED ME MULTIPLE TIMES PROVIDING ME UPDATES ON WHEN HIS CREW WOULD BE AT MY HOUSE. HIS CREW WAS VERY CONSIDERATE OF MY NEW HOME. THEY PUT ON PAPER BOOTIES TO KEEP FROM TRACKING DUST AND DIRT IN MY HOUSE AND MOVED THEIR EQUIPMENT IN THROUGH THE BASEMENT WINDOW INSTEAD OF THROUGH THE HOUSE. THEY EXPLAINED TO ME WHAT THEY WERE DOING ALONG THE WAY. I FELT THAT THE ''SATURDAY'' PRICING WAS VERY REASONABLE COMPARED TO THE WEEKDAY PRICE, A VERY LITTLE INCREASE IN PRICE. THE CREW LEFT PLENTY OF EXTRA WIRE SO I COULD HAVE ENOUGH TO WIRE INTO THE HOT TUB. HIS CREW WAS ALSO VERY QUICK. I EXPECTED THIS TO TAKE 2-3 HOURS AND THEY WERE DONE IN LESS THAN AN HOUR AND A HALF. ALSO, BRIAN BILLS AFTER THE FACT TO ASSURE THAT YOU ARE SATISFIED. HE TOLD ME THAT IF I HAD ANY QUESTIONS TO CALL HIM AND HE'D STRAIGHTEN EVERYTHING OUT AND I DIDN'T HAVE TO PAY UNTIL I WAS 100% SATISFIED.

I WAS EXTREMELY HAPPY WITH THE OVERALL JOB-FROM THE FIRST PHONE CALL TO THE COMPLETION OF THE WORK.

WOULD USE AGAIN IN A MINUTE. NEEDED TO HAVE WORK DONE QUICKLY TO FACILITATE THE SALE OF OUR HOME. I CALLED ONE DAY AND THEY CAME THE NEXT DAY, ON TIME! BOTH YOUNG MEN WERE COURTEOUS AND VERY PROFESSIONAL.

WHEN THEY ARRIVED, I ASKED WHY MY POOL LIGHT DID NOT WORK. HE SAID THERE WAS A PROBLEM BETWEEN MY SWITCH AND THE GFI. WE RECEIVED A QUOTE AND THEY REWIRED. WHEN HE WAS FINISHED HE SAID EVERYTHING WAS ALL DONE, BUT THAT MY POOL LIGHT WAS NOT WORKING. THE POOL COMPANY FOUND THAT ASHPAUGH DID INSTALL THE ELECTRICAL CIRCUIT BACKWARDS AND AFTER DEMONSTRATING THIS TO ASHPAUGH, THEY ACKNOWLEDGED THE ERROR AND REPAIRED IT. I PURCHASED THE LAMPPOST AND HIRED ASHPAUGH TO INSTALL IN MY FRONT YARD. THERE WAS NO LIGHT COMING FROM THE LAMP. WHEN MY HUSBAND LOOKED, HE FOUND THAT THE CARDBOARD FROM THE PACKAGING WAS STILL IN THE LAMP AND THE GLASS WAS BROKEN. HE CALLED THE COMPANY AND WHEN THEY ARRIVED TO FIX A PREVIOUS BOTCH JOB, THEY SAID THE LAMP HAD BEEN BROKEN IN SHIPPING. THIS MEANS THAT IT HAD BEEN BROKEN WHEN THEY INSTALLED IT. THEY SAID THEY WOULD RETURN THE ORIGINAL BOX, SO WE COULD TAKE IT BACK TO THE STORE IT WAS PURCHASED FROM. THEY DID NOT OFFER TO TAKE IT DOWN FOR US OR RE-INSTALL.

CREW ARRIVED ON TIME AND FINISHED QUICKLY. THE WORK LOOKS AND WORKS GREAT. CREW LEFT THE GARAGE CLEAN. THEY REPLACED A FIXTURE THAT WAS RUSTED OUT AT NO ADDITIONAL CHARGE, EVEN THOUGH IT WAS NOT IN THEIR ESTIMATE. MY ONLY CONCERN WAS IT TOOK THEM A COUPLE OF WEEKS TO GET BACK TO ME WITH THEIR ESTIMATE.