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You’ll often find mildew and soap scum in the same place, but they are very different substances. Mildew is a substance composed of living fungi, whereas soap scum is primarily an accumulation of mineral deposits. Mildew needs chronic moisture to thrive, while soap scum is unaffected by damp conditions (though it is a residue left behind by the water).

Yes, basic dusting of doors, door hardware, and door glass is usually included when you hire a house cleaner to clean your home. A house cleaner may also vacuum door frames or clean tracks in sliding doors if these tasks are requested. However, house cleaners generally will not touch up scuffs or other markings on doors. Consider hiring someone who repairs doors to handle these issues for you instead.

Yes, many providers offer organic or eco-friendly treatments. Confirm availability with your contractor.

While a biohazard cleanup sounds like a scary process, knowing what to expect can help ease your concerns and set you up for success. It’s good to note that more than one professional might be needed depending on your situation, but that will be determined during the assessment. What you can expect during a home biohazard cleanup is the following:

• Assessment: The first step in this process is for a biohazard cleanup professional to assess the damage. They create a report that includes the biohazard safety level, the needed damage cleanup, and the time it should take to complete the project. 

• Setup: The cleanup professional prepares the site to prevent cross-contamination and reduce toxicity risk. This process can include tarping and creating decontamination zones. 

• Removal of surface contamination: Any contaminated materials are removed from the area, starting with large materials followed by small ones. The professional can assess any floor-related damage once everything is removed from the site. 

• Salvaging items: The biohazard cleanup professionals assess which items can be saved and which are contaminated beyond the point of saving. Those deemed unsafe will be disposed of immediately. 

• Waste disposal: The next step is carefully disposing of the hazardous waste. Your professional will place the contaminated items in specific containers to keep the contamination from spreading.   

• Disinfection: The house will be disinfected and odor-neutralized. Even more minor details, like light switches and bulbs, will be disinfected so that they do not recontaminate the area in the future. 

• Restoration: Once the decontamination is complete, the last step is to restore the home. This includes repairing the damage to flooring, walls, or even the home's foundation.