MENARDS

Description of Work: Utter disgust of Menard's. I will NEVER shop there again and I can't understand why companies can't stand behind their products. I took a broken chainsaw back not knowing the return policy. The rep called the chainsaw "junk!" Unfortunately since it was past 30 days they couldn't help me. I needed a chainsaw immediately so I bought a new one BECAUSE I was told I had 30 days to bring it back if I didn't like it. They didn't tell me I could not put gas or oil in it. After I used it for 1 day it broke and they won't take it back because I put gas and oil in it. STAND BEHIND YOUR PRODUCTS. DON'T MISLEAD PEOPLE. I WASTED $300 AND HAVE 2 BROKEN CHAINSAWS.

Description of Work: I rented a random orbital sander.

Description of Work: On 10/14/11 @ 1230 i went to Mendards to buy the 18" Electric Snow Thrower they had on a "3 Day Sale" The three day sale was from Today until Sunday. So basically, it's the first day of the sale. I went in and asked for the snow thrower and was told immediatly without hesitation that they have none. I asked if there were going to be any more come in. I was told, "Don't know". I then asked if any other store in central Indiana had the item and after checking the computer was told no. I asked how many they had on stock at the start of the day and was told 1. The person helping me did say they had 35 on stock on 10/10/11. But wierd enough, only 1 in stock at the start of their sale. I guess there was a mad rush to buy up 34 units before the sale (according to what I was told). I inofrmed the person helping me out that I thought this sale was a way to get people in the store with no intention of selling said product. I asked then to speak with a manager. The CSR got on the phone and then hung up and said his manager was on lunch break and unavailable. The CSR did not offer another manager. I asked if anything else could be done and they did mention the Bloomington store had 1 left. Originally I thought about going to Bloomington , but this would be a 2hr round trip endeavor. UPDATE: SEE UPDATE BELOW:

Description of Work: As a contractor, we special ordered lumber for a privacy fence and were verbally guaranteed the entire order would deliver on 4/9/10. We began tearing the old fence down on 4/9/10, when we received a call from the store that the pickets (dogears) would not be delivering until the next day 4/10/10. It is now 4/14/10, more than 2 weeks have passed, we still have no pickets (dogears), and noone at the store is able to tell us when our fencing material will arrive! What we do have is one incredibly angry customer. Our customers house backs up to a busy road, and we tore down the old fence believing the store would deliver on time as they committed. We had to salvage the old fence sections and secure them to the new posts. It looks horrible, and our customer is very angry about the whole situation. The yard is not secured for her dog and is nearly open to a very busy and noisy road (the old panels are rotting from water damage). Multiple calls to the Contractor Services desk and to store management have gotten us nowhere fast.

Description of Work: Purchase and installation of water heater.

Description of Work: I have purchased several home improvement items from them.

Description of Work: THEY DIDN'T ACTUALLY INSTALL THE NEW CUSTOM BATHROOM SINK TOP I ORDERED, BUT THEY DID WALK ME THROUGH THE PROCESS OF ORDERING ONE AND HOW TO INSTALL IT.

Description of Work: PURCHASED WINDOWS.