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"Install was easy. Up front cost was pretty low with Angie's List coupon. Monthly price is a little high compared to competing companies. Response time with alarms is excellent. I was advised to use glass break alarms within 10 ft of my first floor windows, which we installed correctly. I asked prior to installation if having one in the kitchen would cause false alarms due to dishes clanging, etc. I was told the glass break alarms are configured to a precise frequency that alarms with breaking glass. So, not a "no", but not really an answer. Well, every time we cook dinner, wash dishes or empty the dish washer, the kitchen glass break alarm gives a warning which would sound the alarm if it was set. This has caused us a number of false alarms while we've been away due to shifting bowls or plates in our drying rack. For the first several we've had to pay our police department $120 to check the house, and I was only notified after the first alarm that there was a cheaper option for a security company to drive by to check for a break in."

"Agape came prepared to go up on my roof and looked in my attic to locate the areas where water was entering my interior. They communicated my options thoroughly and professionally, and far exceeded other companies that gave estimates in these regards. The price for the repair (and to replace the entire roof) was only several hundred more than some estimates, but I hands down felt more confident in Agape.

The work was completed in several hours, they cleaned up, and were pleasant to chat with.

Update: My roof was leaking in 1-2 spots the next day (but I will say my roof is in bad need of replacing on this side). Agape came out during a horrendous storm and were up on the roof as soon as it cleared to fix it. Problem solved.

Update:  I put a down payment down on the roof replacement last month; the work is not scheduled yet; and after reading some of the negative reviews from this summer, I am getting concerned about completion. I took a loan out for this!

UPDATE: After cashing a deposit in October, Mike still has not scheduled my roof and has missed multiple deadlines to schedule the work (I consistently asked for a window of time) and to provide various documentation on the work he will perform. I have document texts, emails, and phone logs--which show either a lack of professional and appropriate response or illness and being overbooked. After missing a 3rd deadline for a response, I am requesting my deposit back. For these reasons, I am changing my rating of this providers."

The Outsiders, is committed to excellence every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.