Servpro Of Oak Park/River Forest

I had water in my basement after a recent June rain fall. The workman came out and were very nice and professional. Because I had a cap on my insurance coverage, the owners worked with me to lower the cost but still did professional work. This happened during a very busy time because of all the rain we received, yet we still had a lot of personal attention.

The company came to my home for clean up and mold prevention in my basement after a flood in April 2013. They removed wall to wall carpeting from the basement and assessed that the basement walls needed to be ripped out and dehumidified. They also sprayed for mold. After that, they brought in multiple industrial strength fans and dehumidifiers that ran for over a week in the basement to dry it out. Serv-pro submitted a bill to my insurance carrier that was $2000 higher than it should have been, and a line-by -line audit by my insurance carrier found that Serv-pro was charging me for services they did not provide. After debating the charges with my insurance carrier, Servo-pro adjusted the bill to reflect the appropriate amount due. The owner, John Flannery, was very easy to work with, but most of the and quot;personneland quot; he sent to the house seemed unaware of the plan.