
About us
Juarez Granite and Marble CORP, specializes in fabrication and Installation of custom granite countertops, either residential or commercial we provide the highest quality of workmanship, working with all kinds of natural stones such as Granite, Marble, Limestone, Travertine, Onix and Slate.
Business highlights
Services we offer
Granite Counter Tops, Fireplaces, Vanity Tops, Granite Bars, Jacuzzi,
Amenities
Free Estimates
Yes
Accepted Payment Methods
- American Express
- PayPal
- Check
- Visa
- Discover
- MasterCard
- 2
Assorted photos uploaded by Juarez Granite
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
33% | ||
0% | ||
0% | ||
33% | ||
33% |
Filter reviews by service
Fast forward a couple of weeks to installation day. Hector and his team were in a big hurry to get the counters installed. The workmanship was poor and the granite quality was poor. The counters have chips in multiple areas and there are big gaps between the counter and the walls. Hector is insisting that my kitchen walls are the problem....but it's a new house! There is nothing wrong with my walls.
I was not home during the installastion. My husband was home & he was extremely frustrated with Hector and his team. He tried multiple times to address his concerns but each time he received excuses for why things were the way they were......
After inspecting the countertops further my husband and I found quite a few chips and other defects, we immediately called Hector but he said he was busy and would not be able to come and look at the counters till Friday or maybe Saturday. The counters were installed today (Tuesday). Seriously? I'm paying him for counters and now I have to wait several more days for him to come and fix his mess? Don't think so.
I tried calling Hector again only to have him hang up the phone. Not a good experiance so far. Customer service is definitely not at top of mind.
At this point the best thing Hector can do is pick up his granite counters. I will hire a different company.
Buyer beware.....the price is good but the quality and customer service is poor!!!!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.