"They were not able to repair skylight felt probably needed replacement"

Start with skylights! At VELUX, our mission is clear: we're dedicated to transforming your space with natural light and fresh air with skylights. Whether you're looking to replace old skylights or install brand-new ones, we will guide you every step of the way. Why Choose VELUX? =================== When it comes to skylights and roof windows, VELUX is the global leader. Here's why you should trust us to transform your home: 1. Innovation and Quality: VELUX skylights are renowned for their innovation and unmatched quality. They're designed to let in abundant natural light while keeping your space leak-free and energy-efficient. 2. Huge Product Selection: You’ll have access to a wide range of skylight options, from fixed to vented skylights. And we are here to help tailor the selection to suit your specific needs and style preferences. 3. Expertise: We take pride in what we do at VELUX, and our team is highly trained to guide you through the entire process. From selecting the perfect product for your space to providing valuable recommendations, we're committed to making sure your skylight project is a complete success. 4. Professional Installation Partners: We don't stop at product selection and recommendations; we also match you with a VELUX-trained installer who will handle the installation of your skylights with precision and expertise.

"AMAZING! JOHN CAME OUT THE NEXT DAY, DIAGNOSED THE PROBLEM AND RETURNED ON SATURDAY TO CORRECT THE PROBLEM. WE HAD HEAVY RAIN ON SUNDAY AND HE SOLVED THE PROBLEM. I COULD NOT BE HAPPIER WITH JOHN AND THE REPAIRS. I HAVE USED THIS COMPANY FOR 20 YEARS AND THEY ARE TOP NOTCH IN MY BOOK. I WOULD RECOMMEND TO EVERYONE TO TALK WITH THEM FIRST BEFORE SIGNING WITH ANY OTHER COMPANY. THERE IS A REASON THEY HAVE BEEN AROUND FOR SUCH A LONG TIME, THEY TAKE CARE OF THEIR CUSTOMERS."

"They were GREAT! I have rental property and will use them for any exterior needs. They were super friendly, answered any question I asked. I needed the work done asap and they made it happen. You will not go wrong if you hire them!"

"They were great! Very reasonably priced. They were able to fix or replace some significantly water damaged framing. The windows they installed are air tight and beautiful!"

"He gave us a quote for this renovation. He was very thorough and discussed everything that would go into the renovation. We ended up not buying the house, but would recommend for future work. He was very honest and professional."

"The first time the install crew arrived they brought an entirely different skylight than I ordered. The one they had wasnâ t even the correct dimensions. After some discussion as to how this mistake happened I decided to order a skylight of a different design than originally ordered which in the end was a better product. The second time the crew arrived with the new skylight with the proper dimensions and proceeded to make a proper installation. This entire episode took longer than anticipated however the company was very responsive to the situation. We are pleased with our new skylight and would use this company again if ever needed."

"My wife rearranged her Saturday plans to be home during the Saturday repair.  Elder 1 was supposed to arrive in the afternoon but by late afternoon nobody had arrived or called.  I called the office but it was closed, and I also emailed the Elder 1 representative who had inspected the roof.  I was stressing because we had a pretty good rain Sunday night but apparently the attic insulation held the water since I did not see any leakage on the bedroom ceilings underneath the open shingles.  Elder 1 called Monday, apologizing for the repair personnel not calling on Saturday when their early repair work overran their schedule.  They called Tuesday afternoon to complete the repairs Wednesday, which they did complete.  Elder 1 called me when the work was completed.  When I arrived home I was pleased to see the new shingle colors matched the remainder of the roof pretty well.
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"They did a great job, were very pleasant and I was very pleased."

"Good, honest people, but when coming to the job site with broken or missing tools that is unacceptable. I don't take issue with the workmanship, but when the bossman said that it would be paint ready the project should be paint ready, the reality is that it was nowhere near paint ready. The bottom line is it was not done right."