norris tire and auto

Description of Work: Tires, brakes, engine repairs, suspension repairs etc

Description of Work: They did an oil change and tires rotated.

Description of Work: .

Description of Work: I had them put on new brakes and replace tie rods. The work was done promptly and the desk person was very pleasant and helpful.

Description of Work: Installed 4 new tires

Description of Work: replaced brakes & pads on our minivan

Description of Work: I go to Norris Tire and Auto for my tires.

Description of Work: I use Norris Tire And Auto for auto service. I was last there for an oil change.

Description of Work: Scotty Norris and his crew have worked on my cars for the last 27 years. They are good people. They are very good at fixing cars and they get you in and out as quickly as they can. Their 'charges are quite a bit less than the service departments at new car dealerships. Norris also does quite a lot of car repair work beyond tires, mufflers and brakes. On my last visit I knew something was wrong with my front brakes, they diagnosed the problem as warped rotors and fixed the problem by replacing the rotors, they said the pads were stillgood so they didnt change them and the problem was solved. I have also had mufflers, tires and brakes done at Scottys for many years as well as many other repairs and have been very satisfied with their work over the years. Earlier this year I had a water pump leak that was a little out of warranty and they took care of it on a good will basis.

Description of Work: My family has been using Norris Tire and Auto Center for years and without exception, they've really become a family tradition in a way. Once again I was blown away by their superior customer service having taken in our 2001 Explorer. I was convinced that we needed a new starter and my husband and I were seriously considering junking it. When we got the estimate call, we were told that the problem was fixed! It turns out there was just some loose screws in the drive shaft, nothing more. While they had it, we had them check out the drivers door. The truck is so old the locking mechanism has broken down. They took off the door cover and took a look, even though we told them to just do it and we didn't need an estimate, we had guesstimated that it'd be a couple hundred...Well Norris had Ford send them specs for the job and they took a look. With all the new parts they'd have to order and the time it'd take to make the door new again, Norris decided to double check with us before they proceeded. So even though we had given them carte blanche they saved us at least a grand. Brian and I had no idea it'd be that much and decided to pass. We're obviously would have paid our bill but we're extremely grateful the guys at Norris let us give it a second thought. I'd give Norris Tire and Auto the highest recommendation any day of the week. They are consummate professionals.