Cabinet Refacing by Design
Cabinet Refacing by Design
Cabinet Refacing By Design specializes in complete cabinet refacing, all of which is lovingly hand crafted and built with your choice of color and style. Domestic and exotic hardwoods as well as new variation of counter tops are available to choose from. We are located in Belleville, IL, and we are dedicated to excellence in providing the highest quality in materials and craftsmanship. It is our goal to focus on each project that comes to us, and to ensure that you are delighted with the results! Missouri phone #: 314-398-5767
"I had an appt. set up that I couldn’t make an made an attempt to cancel prior. The day of I received a text asking if we were still meeting today. I texted back saying I thought I had canceled but could not meet that day. I received 2 texts back that were not professional, the 2nd text stating I should be more responsible. I waited 2 days and called the guy back (Rick) and discussed the situation. I did ask him if that was an appropriate response he provided and he said probably not. I then hung up. I received more texts back that were not professional so I called again to talk to him. He states he never received a cancellation from me but I did make an attempt at the number I thought was his. I’m not sure what happened and I asked him if he was so desperate for work that he treats all cancellations like this. Rick was really only interested in letting me know how irresponsible I am. That’s his end game. That’s the message he wanted to hammer home to me. He said he wasn’t on his way when he called the day of to confirm so I’m not sure what his issues are but he really likes to play the irresponsible customer angle. I would avoid this business at all costs, you never know what kind of text/call, etc. you will receive, unless you prefer to deal with junior high school behavior. With this type of mindset, you probably don’t want him in your home either."
Bobby W on March 2025
Cabinet Refacing By Design specializes in complete cabinet refacing, all of which is lovingly hand crafted and built with your choice of color and style. Domestic and exotic hardwoods as well as new variation of counter tops are available to choose from. We are located in Belleville, IL, and we are dedicated to excellence in providing the highest quality in materials and craftsmanship. It is our goal to focus on each project that comes to us, and to ensure that you are delighted with the results! Missouri phone #: 314-398-5767
"I had an appt. set up that I couldn’t make an made an attempt to cancel prior. The day of I received a text asking if we were still meeting today. I texted back saying I thought I had canceled but could not meet that day. I received 2 texts back that were not professional, the 2nd text stating I should be more responsible. I waited 2 days and called the guy back (Rick) and discussed the situation. I did ask him if that was an appropriate response he provided and he said probably not. I then hung up. I received more texts back that were not professional so I called again to talk to him. He states he never received a cancellation from me but I did make an attempt at the number I thought was his. I’m not sure what happened and I asked him if he was so desperate for work that he treats all cancellations like this. Rick was really only interested in letting me know how irresponsible I am. That’s his end game. That’s the message he wanted to hammer home to me. He said he wasn’t on his way when he called the day of to confirm so I’m not sure what his issues are but he really likes to play the irresponsible customer angle. I would avoid this business at all costs, you never know what kind of text/call, etc. you will receive, unless you prefer to deal with junior high school behavior. With this type of mindset, you probably don’t want him in your home either."
Bobby W on March 2025
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