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Chimney Sweep questions, answered by experts

Yes, most homeowners insurance policies cover fire damage and restoration, provided the fire was not set intentionally or caused by negligence. Accidental fires, such as those from electrical issues, cooking, or gas, are typically covered. Your policy will usually cover emergency services like roof tarping, the full cost of remediation and rebuilding, and may also cover alternative housing while your home is being restored. You will be responsible for paying your policy's deductible. It is important to check your policy details to see how coverage is calculated—it may be for the full replacement cost of damaged items or the actual cash value, which accounts for depreciation. To expedite your claim, contact your insurance company immediately and have all necessary documentation ready.

Solar panels that haven’t been properly inspected and maintained pose several risks to homeowners. Firstly, a dirty, obstructed, or malfunctioning solar panel won’t be able to generate as much power, which could lead to power shortages and wasted money. But more importantly, neglected solar panel arrays can become dangerous if left for too long. Corroded wires and exposed circuitry are fire hazards, so it’s strongly recommended to keep up with regular maintenance to protect your home.

After a house fire, you should not reenter your home unless the fire crew has told you it’s safe to do so. In the longer term, you should not attempt to make repairs to the house on your own. Professional crews are trained to clean up after a fire (including smoke and soot damage), dry out any water damage from the firefighter crews, and make the necessary structural, plumbing, and electrical repairs—and this is all likely covered by insurance.

The first thing you should do when cleaning smoke damage is open all your windows to ventilate the affected area and run an air purifier with a HEPA filter. Cover your furniture and belongings to prevent soot accumulation, and vacuum any soot that’s on the floor and other surfaces. Be sure to wear a mask, gloves, and eye protection when cleaning the affected area.

Yes, many providers offer 24/7 emergency repair services to prevent inventory loss.

The Arco, ID homeowners’ guide to chimney sweeping services

From average costs to expert advice, get all the answers you need to get your job done.