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Chimney Sweep questions, answered by experts

Yes, many HVAC professionals offer emergency repair services for furnaces and other heating systems. These services are especially common during the winter and colder seasons when functional heating is crucial.

It depends. For new ovens, it’s best to run a few empty cycles to prepare the oven for use and to keep any manufacturing byproducts from entering your food. But if your oven is smoking due to a few burnt pieces of old food, then it probably won’t hurt to eat it. If there’s a lot of smoke, then your food probably won’t taste good, even if it might not be harmful to consume.

Ozone smoke removal uses an ozone generator to eliminate stubborn odors from sources like house fires, wildfires, or cigarette smoke. Ozone (O3) is a highly reactive, unstable gas that neutralizes odors by oxidizing the organic compounds it comes into contact with. During this oxidation process, ozone "donates" its extra oxygen molecule to the smoke particles, effectively eliminating their smell, with oxygen being the primary byproduct. While ozone can be effective for removing smoke smells from building materials and belongings like wood furniture, this treatment is best left to a professional, as improper use of an ozone generator can be dangerous to your health.

In many cases, homeowners insurance covers smoke damage remediation, but coverage depends on the cause of the damage and the specifics of your policy. Typically, damage from a house fire, wildfire, or even a fire in a neighboring home is covered. However, damage from cigarette smoke is generally not covered.

Before filing a claim, review your policy to understand what is covered, such as restoration costs, replacement of damaged items, and temporary relocation. It's crucial to document all damage thoroughly, including to furniture and personal belongings. Contact your insurance provider promptly to start the claim process and get an evaluation before hiring professionals. Your insurer may also provide a list of approved smoke remediation companies to streamline the process.

Luckily, you can typically eliminate your microwave’s burnt smell within a few hours for most situations. Be sure to let it air out for two to three hours after cleaning to let the odor evacuate your home—if you close your home up too early, the odor will be trapped. For stronger, more stubborn burnt smells, it might take a full day or more to really notice a difference. 

The Sumner, IA homeowners’ guide to chimney sweeping services

From average costs to expert advice, get all the answers you need to get your job done.