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If your garbage disposal powers up and you can hear it hum, but the arms inside aren’t moving, the problem might be a stubborn clog, a build-up of grease, or a jam of the impeller plate. To troubleshoot these, ensure your unit is off and disconnected from its power source before checking inside the drain or attempting to manually rotate the impeller arms or plate from the underside of the unit. A hex wrench can help.

Most garbage disposals have a reset button that can be triggered with a tool as simple and accessible as your index finger. That said, if you need to perform a more in-depth troubleshooting step, like manually moving the arms inside the unit or rotating the impeller plate, a hex wrench is the most common tool you’ll need. Most garbage disposals come with a hex wrench.

Soil is just one of the items you shouldn't put down a garbage disposal. Garbage disposals are only meant for soft, non-fibrous foods. Large amounts of topsoil, dirt, or rocks will damage the blades of your garbage disposal or clog the pipes. If a small amount of dirt goes down the drain as you repot a plant, you shouldn't have to worry, but never dump a whole pot of soil in the sink for fast disposal.

Regular maintenance, such as not disposing of grease or coffee grounds down the sink and routine use of strainers, can prevent clogs.