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Roswell Woodstock Plumbing Co

Founded 1989 • With Angi since December 2002

4.6

(93) Verified Reviews

Business Details

Phone Number

Address

10787 Hwy 92

Woodstock, GA 30188

Description

Owner operated. Cost is determined by the job. Additional DBA - Roswell Woodstock Plumbing Inc....

Verified Reviews

A few reviews for this pro...
4.0

07/01/2014


Bob M.

They were punctual, informative, and proficient.

Description of Work
I've used Roswell Woodstock Plumbing Co. for three toilets repair.

Category plumbing

5.0

02/06/2014


David C.

I really like their service. They are always on time and very friendly. I recommend them to anyone.

Description of Work
They fixed a drain in the shower. They also replaced both shower faucets in each bathroom.

Category plumbing

5.0

06/26/2013


Michael M.

My experience with them was good. They were prompt, professional and did what I needed. I wasn't expecting to have the garbage disposal replaced but it had a hole in it. The price getting the garbage disposal from them I think was higher than if I had to get it from a store.

Description of Work
I used Roswell Woodstock Plumbing Co to reconnect my plumbing after I had a different sink installed.

Category plumbing

3.0

06/10/2013


Annette R.

didn't go well; the 2 installers argued the whole time over how to do install -- both trying to prove the other one didn't know what he was doing -- I lost confidence in both of them from this bickering; they created a gas leak at the turn off valve which I didn't discover until after they left, when I called in the owner hollered at me; to their credit, they did come back out to fix gas leak at no charge; but the gas grill still doesn't function properly and provide the full BTUs that the grill claims to provide and I still am forced to believe the install didn't really get done properly. I need to call in another plumber to see what can be done.

Description of Work
replaced an in ground natural gas grill -- took old one out and installed new one I had purchased elsewhere

Category plumbing

5.0

05/31/2013


Fred H B.

I called Roswell Woodstock Plumbing Co late Friday afetrnoon,, Two of their technicians came out Saturday and had to replace the wax seal at the base of the toilet. They were here for less then an hour, were very professional and left the bathroom clean... I would use Roswell Woodstock Plumbing Co again...

Description of Work
One of my toilets was seeping at the base....

Category plumbing

5.0

05/24/2013


Kathy K.

We were successful in the repair and are very thankful for his advice and helpfulness.

Description of Work
We had a leak in our irrigation. He was too booked up to come out, but gave us recommendations on what to look for and how to repair it ourselves.

Category irrigation systems, plumbing

4.0

05/22/2013


Melanie H.

One of the things that Roswell Woodstock Plumbing Co was supposed to fix wasn't actually fixed. When I called them back and left a message saying it wasn't repaired they never called me back.

Description of Work
I used Roswell Woodstock Plumbing Co for plumbing services.

Category plumbing

5.0

02/05/2013


Mark M.

Saturday morning in a new house that we'd just moved into.......... Had a basement bar sink that required an overflow tank due to being below sewer level. It had leaked the night before and I had no idea what was wrong. Called several other plumbing company (new to area) and the ONLY one's able to respond were Roswell/Woodstock Plumbing. They had a crew out in less than 2 hours. These two guys evaluated the problem, gave great tips/advice on other areas of concern in connection with this issue and posed possible solutions to me. Ended up the electrical unit in the pump had eroded so a new pump was needed. These guys came back on Monday morning and completely fixed the problem. They EVEN cleaned up the floor and put the fridge back... so they went far beyond what was expected. I would not hesitate to use them again when I need a pro!! Thanks guys....great work !!!

Description of Work
WEEKEND EXPERIENCE...GREAT SERVICE....

Category plumbing

1.0

02/03/2013


michael F.

Two men arrived later and checked outside of house & saw some standing water while looking through overflow valve in yard. Put snake through & said problem was with Fulton County sewer department. I asked if they should snake through toilet as this had been done before, "No" was the adamant answer----call Fulton County. Fulton County came out, blasted sewer line, no change with my problem. I called back at 9:45 pm since this plumbing company is "24 hours". Left message, no response. I had been without water for over 1 day. Finally at 7:30 a.m. I called another plumber who came out & discovered the problem was with the drain having an issue just outside of the house. I contracted them to repair it, which they did. Roswell-Woodstock plumber blamed Fulton County, which was entirely wrong & wouldn't even come in house to review issue. Also, they took nearly 12 hours to return my call .

Description of Work
Called about clogged drain. Downstairs toilet had backed up with clear water, but no water could be used in house without this happening. Asked this company to come out & investigate.

Category plumbing, drain cleaning

Service Provider Response

i am sorry for the way this call went the plumber who was in charge of this job thought it was the county but should have tried something else i have had a few other problems with him he has been terminated since then WE STAND BEHIND OUR WORK
2.0

01/24/2013


Louise K.

Estimate was received and accepted. Work was done, but parts are not up to par. Every time I complain, the person on the phone hollers at me and makes me think I am stupid and it is my fault.

Description of Work
Bad experience

Category plumbing

Service Provider Response

this job was done with the proper parts and inspected by the state the problem was the customer left the water hose connected and on in freezing conditions the valve froze and she could not turn it then when it started to thaw out it was dripping . I did not yell at her i was trying to explain and could not get a word in. respectfully CHRIS DAMIANO Owner of Roswell Woodstock Plumbing
5.0

01/18/2013


Bill C.

They came that day and within 10 minutes the clog was taken care of which was quite nice to have it done the same day. They were very good on the cleanup. We thought it was a little expensive but we haven't called a plumber in years so we don't have a clue what others might charge. I looked at it as my problem got taken care of the same day. The quality was really excellent.

Description of Work
We used Roswell Woodstock Plumbing because we had a toilet that was clogged and they unclogged it.

Category plumbing, drain cleaning

5.0

12/27/2012


Alfred C.

Roswell Woodstock came out as promised, described our repair options, gave an estimate and started work the nex day. This was not an easy job, but they finished in timely manner and left the job very clean. I would recommend them to anyone, because they are very professional, timely and explained the process in detail.

Description of Work
The main water line from the water meter to the house had a leak. The line was of the Flexible Blue Pipe, which is no longer available for builders to use. The leak was under the driveway which made matters worst and ran a long distance.

Category plumbing

5.0

12/03/2012


Joanne N.

Kitchen faucet leaked. Ended up being a cartridge in the hot water handle. They came out the same day and repaired the faucet. This is the way I like things handled. Immediately and without incident.

Description of Work
Fixed faucet leak

Category plumbing

5.0

10/30/2012


Barbara R.

I had a very small amount of water leaking into my basement near the water main and sewer pipe. could have been either, or the hose spigot right near there on the outside. I had also had rather pricey landscaping done around the house last year. Plumbers dug carefully and cared well for my existing plantings. Als to the o the first suspect - sewer line- was not guilty... so then they went to water main. when they found the microspcopic leak, they called me out and showed it to me. I was just very pleased overall... cleanup was neat and personnel very professional and pleasant. And when i call them, i usually get the company owner... he does make you feel that he will make sure you are taken care of. very prompt service.

Description of Work
repair leak coming into basement. repair 2 drippy outdoor spigots.

Category plumbing

3.0

10/23/2012


kim T.

I called to request quote for routine servicing of commodes in my home. I was given a quote prior to plumbers arriving at my home for the service to be performed. Once the plumber arrived and did the work, he presented me with a bill that was 60% higher than what I was quoted when scheduling service (and I might add less work ended up being done than I had originally requested). They did end up honoring their original quote, but did not offer to adjust bill down since less work needed to be done than I had thought. I have no complaints about the quality of the work they did and they were professional and pleasant while in my home. I was just disappointed that they tried to raise their pricing on the way out the door.

Description of Work
Routine toilet maintenance

Category plumbing

Service Provider Response

I believe this is a mistake I have no records with this name or address or this job being performed by my company
5.0

09/05/2012


Kristen L.

I called to set up an appointment about a week away from the call on a day that I would be home. I was told that I would get a call the day of the appointment to let me know a window that the person would be arriving. I did receive that call and the person arrived as promised. The toilet needed a new seal/wax ring on the floor and the defective seal was shown to me. Truthfully I did not know what I was looking at and the seal could have been just fine. I just know that the toilet does not appear to leak at the floor anymore. I used a $20 off angies list coupon but had to write a check. I was not aware that the company did not take credit or debit. I was lucky that I was able to find my checkbook.

Description of Work
Fixed toilet that was leaking from seal at floor.

Category plumbing

5.0

09/05/2012


Nancye L.

I called them on Labor Day, not expecting them to answer. However, the owner answered his cell phone while he was on a personal vacation in the Bahamas. He listened to my situation and was very pleasant on the phone. The next day he had arranged for a gentleman to arrive at my home at 9:30 AM to fix the range. He came in and fixed the issue in about 10 minutes. He was extremely courteous and went above and beyond to explain the controls for the gas range and the gas line entering my home. I will definitely continue to use Roswell Woodstock Plumbing.

Description of Work
I called them on Labor Day because I needed my new gas range to be fixed.

Category appliance repair, plumbing

5.0

08/22/2012


Jerry H.

John quickly diagnosed the issue, and corrected it. He took the time to show me exactly what was causing the leak, and made a point of letting me see the leaky area before and after so that I understood the nature of the repair. I found the price to be very reasonable for the work done.

Description of Work
We had a leak in the plumbing above the Garage. The issue turned out to be a toilet that had not been set properly more than a year and a half prior by another company.

Category plumbing

5.0

08/16/2012


Nancye L.

They had someone out within hours of calling him. The gentleman who came out was so nice. So I didn’t have to move my shelves, he squeezed through very uncomfortable spaces just to accommodate me. He explained everything he was doing, and showed me the part he was installing.

Description of Work
The part that connects my water line with the city water line needed to be replaced.

Category plumbing

5.0

08/08/2012


Lori S.

Quick response time with professional service. Would definitely recommend to our friends and family.

Description of Work
Fixed a pipe that had a leak under our kitchen sink, had him replace extra pipes too, since we have the unreliable pipes. Also, fixed two leaking shower faucets. All working perfect the first time!!

Category plumbing

5.0

07/30/2012


Anita W.

The putty around my shower drain was cracked and leaking through the floor down into the kitchen. Gary showed up within a few hours of my initial call. He recognized the problem immediately and fixed it on the spot. He also recommended different ways to fix the hole in the kitchen ceiling without having to re-drywall. Gary was knowledgeable, courteous, and personable. He cleaned up his mess when he was done. I would definitely use this plumber again.

Description of Work
Fixed a leaky shower drain.

Category plumbing

5.0

07/13/2012


LARRY C.

When we replaced the flooring in our half bath, the toilet seating flange was higher that the new floor and as a result we failed to get a proper seal with the wax ring resulting in a water leak. We called Chris, the owner of Roswell Woodstock Plumbing. We were able to get an estimate and a timely appointment. Gary showed up at the appointed time and promtly and professionaly removed the old flange and intalled a new one. The work site was left neat and very clean. This is a most professional company and we would contract with them again.

Description of Work
Removed and replaced toilet seating flange.

Category plumbing

5.0

07/05/2012


H James B.

Came home from work to find water running down my driveway pouring up out of the ground from the control valves on my irrigation system. Unfortunately the builder never installed a gate valve to isolate the irrigation from the main water line so I had to turn the water off at the meter. I called a nearby irrigation specialist who came out and found the leak. While they were able to stop the immediate problem their "permanent" fix was very poor quality and the their new repair was already dripping water within a day or so. I called Roswell Woodstock Plumbing Co at 7:30 am the next morning and was told they would have someone there within a couple hours. John and Gary showed up ahead of schedule and gave me a detailed explanation of what needed to be done to fix it right. John re-configured the connection and made a stronger more permanent fix. Both John and Gary took the time to answer all my questions and even gave me a few pointers on minor plumbing repairs I can handle on my own. After watching these guys work it's easy to tell they're professionals and take pride in their work. I'll be using them from now on...

Description of Work
Repair leak in main water line at connection to irrigation system.

Category plumbing

2.0

07/04/2012


Larkin P.

The man who came out quoted us less (quite a bit less) than several other companies. However, it seemed he wanted to cut corners and do things that the other companies shared with us that should never be done and/or that were against code. Just didn't get a good feeling from this company.

Description of Work
We wanted new construction plumbing done for a poolhouse.

Category plumbing

Service Provider Response

this is a mistake i do all my own estimates and this was not one that i performed
1.0

06/28/2012


Nino P.

Unreliable company resulting in expensive construction delays. Scheduled an appointment with owner Chris Damiano – and then he never showed up. Rescheduled and then he did not show up again - or respond to numerous telephone calls, voicemails and emails. When he replied by email he said he'd show up - the following day in the morning to which we responded that the ceiling contractor and carpenter were onsite already and waiting. NO RESPONSE back via email or phone. We had purchased the new bathroom shower kit, vanity and faucets to be installed which were waiting onsite. Such a disappointment and customer unfriendly service. Don't use if you want the job done on time - or your calls returned.

Description of Work
Company provided estimate to install gas line to stove, plumbing for basement sink with vanity and shower kit installation with faucet and drains.

Category plumbing

Service Provider Response

i felt very uncomfortable in the house and decided not to proceed with the work

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    Sewer & drain cleaning, water heaters, garbage disposals, plumbing remodeling, gas & water lines, ice makers, irrigation design & installation, add-ons & repairs and polybutylene water line replacement.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Roswell Woodstock Plumbing Co

    How is Roswell Woodstock Plumbing Co overall rated?

    Roswell Woodstock Plumbing Co is currently rated 4.6 overall out of 5.

    What days are Roswell Woodstock Plumbing Co open?

    Roswell Woodstock Plumbing Co is open:

    Sunday: 7:00 AM - 7:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 7:00 PM

    What payment options does Roswell Woodstock Plumbing Co provide

    Roswell Woodstock Plumbing Co accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

    Does Roswell Woodstock Plumbing Co offer free estimates?

    No, Roswell Woodstock Plumbing Co does not offer free project estimates.

    Does Roswell Woodstock Plumbing Co offer eco-friendly accreditations?

    No, Roswell Woodstock Plumbing Co does not offer eco-friendly accreditations.

    Does Roswell Woodstock Plumbing Co offer a senior discount?

    No, Roswell Woodstock Plumbing Co does not offer a senior discount.

    Does Roswell Woodstock Plumbing Co offer emergency services?

    Yes, Roswell Woodstock Plumbing Co offers emergency services.

    Are warranties offered by Roswell Woodstock Plumbing Co?

    No, Roswell Woodstock Plumbing Co does not offer warranties.

    What services does Roswell Woodstock Plumbing Co offer?

    Roswell Woodstock Plumbing Co offers the following services: Sewer & drain cleaning, water heaters, garbage disposals, plumbing remodeling, gas & water lines, ice makers, irrigation design & installation, add-ons & repairs and polybutylene water line replacement.