East Cobb Appliance Service
About us
Locally owned & operated. Service area: Marietta, Roswell, Sandy Springs, Smyrna & Woodstock. See website for more details.
Business highlights
18 years of experience
Services we offer
Cooktops, Dishwashers, Dryers & Garbage Disposals., Freezers, Ice Machines, Icemakers, Microwaves, Ovens, Ranges, Repairing Home Appliances: Refrigerators, Trash Compactors, Washers, Wine Coolers
Accepted Payment Methods
- CreditCard
Reviews
4.713 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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85% | ||
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Showing 1-13 of 13 reviews
Mason P.
Mar 2018
Terribly. Ken was 45 minutes later than scheduled. When he arrived, he was dismissive, disrespectful and unprofessional towards my wife. He took apart our drawer only to say he needed to go back and do some research, didn't fix it. Ended up charging us $60 to suggest changing the water filter. We will never use this company again.
C B.
Dec 2017
Showed up on time. Had to order a part. Fixed the dryer the next day. Perfect.
Teresa B.
Nov 2017
repair completed as quoted.
Paul C.
May 2017
Great job would not hesitate to call again!
Michelle K.
Apr 2017
Great service -diagnosed and fixed on same visit- very personable and knowledgeable
Connie L.
Oct 2016
Ken came out the same day I phoned and was at my home at the earliest time given. He repaired my refrigerator in less than 30 minutes. Another Angie's List company came out last year and tried replacing 2 parts and after that didn't work I was told it would be cheaper to purchase a new refrigerator. My refrigerator is only 4 years old. East Cobb Appliance has made my life much easier by repairing my home refrigerator so that I did not have to go up and down stairs continually to my old one in the garage. Thank you so much.Great!
Tracy G.
Oct 2016
He found the problem - it was a gift card that had been left in a pocket and stuck in the mechanical part of the dryer. :-( Fail on our part, but he was fast finding the problem!
Jason V.
Jul 2015
unknown
Gloria R.
Apr 2015
Ken arrived as scheduled and was finally able to remove the filter and put in a new filter that we had. He said to wait at least 24-48 hours to see if the ice maker would work, as he would have to replace it if not. The ice maker is working great now. We appreciate your work. Thanks.
Mary Y.
Mar 2014
Ken was prompt. pinpointed the problems quickly, and fixed each appliance.
John S.
Feb 2014
Mr. Wiley is a contractor for a home warranty company, so the service was covered under the home warranty. He was the 2nd vendor out. The first spent 2 hours looking for the problem, and could not find it, then gave up. Mr. Wiley knew exactly what he was doing, went right to the issue, trouble shot the issue and was there about 30 minutes, mostly disassembling and reassembling the oven/microwave combo. He ordered what he thought the right part was, and returned about a week later to fix the unit successfully. I would use Mr. Wiley again in a second.
Carmen L.
Aug 2013
We called Absolute Appliance Repair in the morning at around 8 am to explain the problem with our refrigerator/freezer, and by noon that same day, the repairman was there to look into the problem. He quickly identified the problem, went to his truck to get the appropriate part, replaced the part, used a small fan that we had to help cool the compressor and had everything up and running again within an hour. He applied the Angie's list discount and we paid the bill. When we pointed out that he had failed to give us the Senior discount, rather than re-running the card as a credit, he just gave us the cash represented the discount he had missed. Excellent service and we would use them again.
Response from East Cobb Appliance Service
"This review was mistakenly added to East Cobb Appliance Service. It should be on Absolute Appliance Repair. It needs to be moved to the correct vendor."
Robert S.
Jun 2013
Ken is very affordable and prompt. The prices are exactly what he initially quoted. He needed an additional part to complete the job, and he came back the next day exactly when he said he would to complete the repair. Our dryer works excellent.
Licensing
State Contractor License Requirements
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FAQ
East Cobb Appliance Service is currently rated 4.7 overall out of 5.
East Cobb Appliance Service accepts the following forms of payment: CreditCard
No, East Cobb Appliance Service does not offer free project estimates.
No, East Cobb Appliance Service does not offer eco-friendly accreditations.
No, East Cobb Appliance Service does not offer a senior discount.
No, East Cobb Appliance Service does not offer emergency services.
No, East Cobb Appliance Service does not offer warranties.