About us
Concept Flooring is all about making your flooring project a success with 4 easy steps. 1. Quick phone consultation with a dedicated Project Manager. 2. A convenient in-home appointment where we bring the showroom to you. 3. A dedicated Project Manager who will work with you from beginning to end. 4. Assurance knowing your installation is backed by our Lifetime Installation Guarantee. We can't wait to help you find the best solution for your flooring project.
Business highlights
Veteran owned and operated
Family owned & operated
24 years of experience
Services we offer
In-home Appointments where we bring the showroom to you. | Hardwood Installation | Hardwood Refinishing | Vinyl Plank and Laminate Installation | Carpet Installation
Services we don't offer
Ceramic Tile Installation | Carpet Cleaning
Amenities
Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- Financing Available
- Check
- CreditCard
Our recent projects
- 17
Assorted photos uploaded by Concept Flooring Inc
Reviews
4.9148 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 4% | ||
| 0% | ||
| 1% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 148 reviews
Rachel E.
Sep 2024
Flooring
Perfect experience and got exactly what I wanted. Couldn’t be happier with the service and quality.
Edward D.
May 2024
Flooring
I just had multiple jobs done by Concept Flooring. I had new hardwood installed in my kitchen and master bedroom, matched to my living room and completely refinished, and carpet installed in the guest rooms and master closet. I can’t say enough about my experience working with Anthony Corsello and his teams. From the sale and quote to getting the jobs done it was a pleasure. Constant updates throughout the process kept me informed every step of the way. Even having their hardwood guy come back to resolve a minor issue was great. My floors look fantastic and I couldn’t be happier.
Caden J.
Sep 2023
Flooring
Very quick and efficient!
Joe P.
Feb 2023
Flooring
I have used Concept Flooring for multiple projects in my home and I couldn't be happier. Jim Welsch is a man of his word and makes sure the finished product meets his high standards. I have recommended Jim and Concept Flooring to my entire family, and I can't think of a better endorsement than that. You will not be disappointed.
Response from Concept Flooring Inc
"Thank you so much for taking time to leave us feedback on your experience with Concept Flooring and your flooring Project Manager (Jim). Our goal on every single flooring project is to deliver an exceptional customer experience. It means a lot that you’ve chosen Concept Flooring more than once. We appreciate your business!"
Don M.
Oct 2022
Hardwood Flooring Service, Carpet Installation
Had such a great experience with Concept Flooring. We had to replace existing carpet and oak flooring with laminate flooring that I had already purchased. Three additional rooms also needed new carpet. Chris Baker was so knowledgeable and helpful. He had great suggestions, and relieved a lot of our stress by taking care of the various transition mouldings. His carpet recommendation was exactly what we were hoping for. Chris also worked diligently to help keep the cost within our budget, mailed carpet samples and kept us constantly informed. Jose and Yerlin did an amazing job installing the laminate flooring. They worked so hard and kept everything cleaned up as they progressed. Oscar and Pablo did an exceptional job removing and replacing the carpet. They were so careful moving all the furniture, which they treated like it was their own. Received quotes from three different vendors. So glad that we selected Concept Flooring. The final result far exceeded our expectations!
LINDA G.
Oct 2022
Carpet Installation
This project was indeed everything and more. Everything went smoothly from time of estimate to installation. I believe this company goes out of their to please the customer. Our church has hired Concept Flooring three times as we are gradually updating our church. Installers were efficient, professional and respectful. There wasn’t anything that needed adjustment after the job was done and everything was cleaned up and put back in place. Our church members are very happy with the results!
Bonnie S.
Oct 2022
Hardwood Flooring Service
Excellent customer service! Highly recommend Concept Flooring - dependable and very quality products and skilled installers. We used both hardwood installation and carpet.
Jeannie M.
Oct 2022
Hardwood Flooring Service, Carpet Installation
Anthony Corsello, my sales rep, and the team of installers for both my wood floor refinish and carpet throughout the house were all amazing. I was so happy with the pricing, the scheduling, and the installation. I would not hesitate to recommend or use them in the future.
Ayesha G.
Oct 2022
Flooring, Carpet Installation
I hired Concept Flooring to replace our carpet. Everyone from the sales person to the installers was courteous, professional and did an amazing job. They were so good that we decided to hire them again to refinish our hardwood floors. I have recommended Concept Flooring to a bunch of friends and will hire them again for my household projects.
Kimberly F.
Oct 2022
Hardwood Flooring Service, Carpet Installation
Did a great job installing hardwood flooring throughout my three story townhome. They also installed the carpeting on my stairs. They did an excellent job. The whole team was prompt and courteous. Bryan was very accommodating, and went above and beyond to show me samples. He listened, and helped me achieve the exact look I was going for. I highly recommend!
Ray B.
Oct 2022
Flooring, Carpet Installation
I requested a quote from Concept Flooring on Angie's List and received a response quickly from Bryan. He was easy to work with, provided information quickly, and was able to provide a fair quote. He brought samples to my work to take home so my wife and I could decide on what flooring we would like. Upon install, the team was punctual and did great work. I would recommend highly.
Jill K.
Oct 2022
Flooring, Hardwood Flooring Service + 1 more
From the initial call to Chris at Concept Flooring to the completed job, things could not have gone better. Chris was very responsive and came out immediately. He offered solutions and was very conscientious of our budget and timing. The hardwood floor installation personnel were on time, cleaned up, did amazing demo work without damaging walls and/or vanities. The carpet installation personnel were also amazing! I could not recommend Chris and this company more. I wish I had found them years ago!
Al S.
Oct 2022
Hardwood Flooring Service
We could not be happier with the work, service and attention to detail.
M A.
Oct 2022
Flooring, Hardwood Flooring Service + 1 more
My wife and I acted as GC’s for a large home project; painting inside and out, opening a wall, new kitchen cabinets and floors. Dave and his Team were by far the most professional and provided the highest quality of all the 5 contractors. To say it simply, Concept Flooring is a provider that I would recommend to my elderly parents.
Shara M.
Feb 2022
Flooring, Carpet Installation
Jim and his team did a great job replacing the carpet and LVP wood floors in a newly bought home. They were patient, flexible with added requests, and had excellent customer service. I will definitely be using them again for future projects.
Erin S.
Dec 2021
Flooring, Hardwood Flooring Service + 1 more
Concept Flooring knocked our socks off with our staircase project. We had all the carpet in our home replaced with LVP before we moved in but did not get the stairs done because of dry times. Fast forward 3 years and the carpet on the stairs was in rough shape. Concept Flooring pulled up the carpet, removed every tack strip, staple and nail flawlessly, sanded, stained, added wood flooring on our landings and clean risers in two days. They used a faster drying poly which was super helpful so we can still use both floors after 1-2 hours of dry time. They did an incredible job of color matching the existing flooring. The crew was incredibly neat. They cleaned up as they went and you wouldn't know there was any dust involved in the project after they left for the day. My husband cannot stop talking about how good it looks. I repeat, my husband cannot stop talking about the stairs. He doesn't notice anything but the stairs are his new favorite topic of conversation. Something to note: they do not paint trim or the risers so I will be handling that myself. This was made very clear throughout the process and with the high level of detail they took on the stairs, touching up the trim paint and painting the risers will be a much simpler process. The best kind of home projects are ones that look like they should have been there in the first place. And Concept Flooring nailed it! I wish we would have done this three years ago! I highly recommend Concept Flooring for anyone looking for staircase refinishing.
Kendra M.
Dec 2021
Carpet Installation
Chris was an excellent representative for this company and Angies List. He was responsive, took his time explaining all of the options for the current project, and even discussed projects I would like to do in the future. The installers were fast and did a beautiful job. Overall I’m extremely happy with the room and will be using Concept Flooring again!
Sandeep M.
Dec 2021
Hardwood Flooring Service
Earlier this year we found concept flooring through Angi/Home advisor. they were very professional in their interaction and quoting process. took us a couple of months to finalize the project and we ended up hiring them to update our stairs to hard wood stairs. The project was detailed to us clearly as to what to expect and the timeline for the work. all commitments were met and the quality of the work was very nice. I would definitely recommend them and will be using them for future work. Also, Anthony was great to work with!
Response from Concept Flooring Inc
"Thank you so much for taking time to give feedback. We appreciate you trusting Concept Flooring with your project and we are happy to hear that Anthony took good care of you! Thank you for your business."
MK B.
Jan 2021
Flooring, Carpet Installation
The process for the work was explained well and there were no unpleasant surprises. The work was done on time and to my satisfaction. I am happy with the work. I wish there had been some type of follow up to ensure that I was happy with the work but I guess this is not that type of company.
Response from Concept Flooring Inc
"First, we are so glad that you are happy with your flooring. It sounds like your experience with Concept Flooring went well up until the very end when we dropped the ball on following up with you after everything was completed. It happened right during the holidays, but that doesn’t excuse our breakdown in staying active in communication with our important customers like you. We apologize to you for this mistake and we are using your situation to discuss internally how we can correct our systems and make sure we stay in touch all the way through each customer experience. Thank you for your business and your candid feedback."
Regan C.
Nov 2020
Hardwood Flooring Service, Carpet Installation
Everything about this job was done well from start to finish. The crew was friendly and prompt and hard-working. The job was flawless. I think the value was wonderful as well. I have referred to several friends and would 100% hire them again for any flooring needs.
Response from Concept Flooring Inc
"Thank you for trusting us with your flooring project. The color you ended up choosing looks fantastic in your space. You’ve got a designer’s eye for style and I’m glad Concept Flooring could help make your vision a reality."
Pam T.
Aug 2020
Flooring, Hardwood Flooring Service + 1 more
I admit I'm a bit of a perfectionist, wanted to make the perfect choices, wanted the installation to be perfect. A friend highly recommended Concept Flooring, and the entire staff, and especially my consultant Chris Baker, did not disappoint! The questions Chris asked, the various product and price options he presented for my newly purchased home, and the 2 different appointments to make final choices resulted in that perfection. The installations of the engineered hardwood over slab, and a week later carpeting on the stairs and in the bonus room, went smoothly. Their installation crews were a pleasure to work with, and I am so happy my 'Forever Home' has the stunning flooring I really wanted! I give Concept Flooring the highest of recommendations.
Ron B.
Jun 2020
Hardwood Flooring Service
The job went extremely well. Our project manager was very communicative and clearly set expectations. The project was finished on schedule and the end results were outstanding!
Ashley Y.
May 2020
Flooring
Anthony at concert flooring did a great job supervising my home project! He was very courteous of my home and the crew did a great job installing LVP throughout my entire basement. I recommended concept flooring to several friends who were also happy with their performance and quality workmanship. I would definitely hire them again!
Steve N.
Jan 2020
Flooring
From going to the showroom to the installation very professional and great work. Highly recommended
Victoria M.
Nov 2019
Hardwood Flooring Service
Jim Welsch is a great salesman who believes in the quality of his product and is extremely responsive. He coordinated wood floor installation in our home 4 years ago and the floors turned out amazing. Recently our home was massively water damaged and we were amazed that not a SINGLE board cupped or came loose despite the fact the floor was under an inch of water. Both our neighbors were also flooded and their floors were immediately warped and popping off. Of course we still needed to replace our floors sadly, but the experience speaks to the quality of the product and more importantly, the expert installation. The wood glue they use is ridiculously durable.
Response from Concept Flooring Inc
"Thank you so much for the kind words and we sincerely appreciate your business. We take great pride in the level of both integrity to make sure you get the right floor for you, and the quality of the workmanship once that product is selected. I can't wait to see your home with your newest selection of Genoa Hickory. Thanks for making my job as your project manager an easy one."
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Concept Flooring Inc is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Concept Flooring Inc accepts the following forms of payment: Financing Available, Check, CreditCard
Yes, Concept Flooring Inc offers free project estimates.
No, Concept Flooring Inc does not offer eco-friendly accreditations.
Yes, Concept Flooring Inc offers a 5% senior discount.
No, Concept Flooring Inc does not offer emergency services.
Yes, Concept Flooring Inc offers warranties.
Concept Flooring Inc offers the following services: In-home Appointments where we bring the showroom to you. | Hardwood Installation | Hardwood Refinishing | Vinyl Plank and Laminate Installation | Carpet Installation
Ceramic Tile Installation | Carpet Cleaning