CHEROKEE FLOOR COVERING INC

I give them and overall A rating because I had a complicated job and they were willing to customize and work with me. I wanted to provide some of the carpet pad myself, wanted some carpet removed without installation and some removed and replaced. I already had measurements from Home Depot and they used those measurements instead of requiring another measure (I had to accept responsibility if measurements were wrong). The workers showed up within their 2 hour window of time and did a good job. Even remove the tack strip in the portion where I was not reinstalling carpet. My only complaint is from the very beginning I had discussed the install date as must be installed date. The sales person apparently wrote down the wrong day and scheduled me for several days later. Thankfully I called a couple of days in advance to confirm the date and time and that is when the scheduling issue was discovered. They did switch up the installation but instead of the morning like we discussed it was pushed to the afternoon. Everyone makes mistakes and in this case Cherokee handled it well and got it corrected. They were not the cheapest people around, but the service was good, professional and I would use them again and would much rather give my money to a local business than a big box store.

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They were excellent and wonderful. I could not have been happier with everything, their whole process. From the time they estimated it to their workers and that they did another form of the house with the same type of material. Their skills were amazing and the product is excellent. I would use this provider again in the future.