Reeves Contracting
About us
Reeves Exterior Cleaning Services is a licensed and insured company with a money-back guarantee on our services. We use professional products and equipment to meet our customers' needs including roof, window, and gutter cleaning. Call today. 678-313-3873.
Business highlights
Services we offer
Pressure washing, and more!, concrete cleaning, gutter cleaning, roof washing, soft washing, window cleaning
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 5% | ||
| 5% | ||
| 0% | ||
| 0% |
"In response to the above customer comments, Reeves Contracting would be remiss in not further explaining the circumstance surrounding this project. First, concerning the ceilings, the project was for two bathrooms. The first was completed to the customers satisfaction as payment was received. The second we declined to complete due to the need for extensive restructuring on previous partial work done by family. In finding this and explaining the additional work needed would need a quote adjustment, a compromise could not be met. In response to the plywood installed in the garage, again, there had been previous partial construction and electrical work done by family which made the job exceptionally difficult as any contractor would attest to. The customer was consulted multiple times stating "it doesn't have to be perfect, my father built this house." Again, we assumed the work done was satisfactory as payment was received and this is the first we have heard of any issues. Finally, the toilet was tested repeatedly after installation for several days after the job was completed. Our company was not notified of any issues until 11 days after the completed work and after the customer tried to make adjustments herself, which we never recommend, as that could alter the integrity of the project. We are very aware of the anger of this customer as it was expressed extensively to us on the phone. We regret that there was not a professional resolution that could be reached albeit multiple attempts, and wish her the best in future projects."
SUPER GREAT!! Signed up with Angie's List, located Ken with" Another Man Home Repair," under the Handymen category submitted a laundry list of what all we needed done in & around our home in Monroe, selected the three dates/times we'd be available to schedule his services & within THIRTY MINUTES Ken replied!! Was immediately impressed by his professionalism & promptness! The "icing on the cake" was he'd stated that if we'd send him our address he could come out the NEXT DAY!! Jumping at this opportunity, answered his message as soon as I saw it! Have to admit, after a horrible experience a few years ago with a private contractor, (NOT through Angie's List!) the thought crossed my mind that "I'll believe it when I see the whites of his eyes" & "it sounds too good to be true" skepticism.
Not only was Ken ON TIME, he was 15 minutes early the very next morning! He's already earned boo-coup brownie points in my book & his firm handshake when we introduced ourselves spoke volumes!! After engaging in a few pleasantries, he went right to work looking at what & how much materials he'd need to take care of the larger, more time consuming projects while exchanging his ideas on how it could be done / what to expect & taking notes as we talked. Ken gave us an approximate cost for the lean-to & laundry cabinet shelves stating he'd email us a firm price once he had material costs. He gave us a firm & very fair quote to assemble the 8'x8' hardtop gazebo.
After that, he took care of a host of little projects that have for soooooo long needed to be done!! Words don't do justice in explaining how VERY pleased & grateful I am for all his work yesterday!! It HAS to be said that Ken went above & beyond the call of duty because he'd originally planned to give himself the day off "just in case" he wasn't feeling well after having had oral surgery the DAY BEFORE!! Oh my goodness!! He should've been home on the couch, taking it easy!! Not Ken! Here he was hard at work!! Not only did he do a GREAT job, he's very personable, very friendly & he listens!! That's a LOT to be said of his character!!He quoted us a more-than-fair price for three hours of work - so much so we gave him a (hopefully decent) tip to express our sincere gratitude!
Before he left, Ken let us know his schedule & when he'd be back to tackle the larger projects. I've no doubt he's a man that says what he means & means what he says - not often encountered unfortunately - a true joy to have made his acquaintance! Getting the work done to boot was again "icing on the cake!" He's a very upstanding young man with very high morals - the type of person anyone would be more than comfortable with in their home! We look forward to his return & are very thankful for having found him on Angie's List!
Communicated prior to arriving to ensure he had the correct items to do the job, showed up right on time, cut piece to fit hole and ensured the cut/patch was correctly installed so in future no sagging. Taped and mudded the area and waited in his truck while the mud dried. Once sanded to where he used cloth from the start to try and deter dust from going everywhere, smoothed out the area and then painted to a nice finish. Once done, cleaned up his materials and on hands and knees cleaned the dust that was created and went outside the drop cloth area. Left with a clean floor and finished ceiling.
Great work.
Excellent work....timely, honest, reliable...what more can you ask?
Would definitely use again.
Licensing
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