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ATA Family Pest Solutions
Carpentry Framing - Install, Carpentry Framing - Repair, Interior Trim and Decorative Moldings Installation,
About us
ATA Family Pest Solutions is a family owned and operated company serving Metro Atlanta and Northeast Georgia reliable service for household pests, termites, mosquitoes and more. As a family owned business, ATA is not bound by strict corporate policy. Our family is just like your family. We understand when you may have a problem with a scheduled appointment or have to be late with a payment. Many customers may need service after hours or on weekends due to work or family responsibilities. We, at ATA, are committed to providing service to your family according to your schedule and to your satisfaction. All of our technicians are registered with the Georgia Department of Agriculture structural pest control division and receive accredited hours of classroom instruction as well as field training on a regular basis. All technicians are drug tested and pass a background check prior to employment. ATA is a member in good standing of the Georgia Pest Control Association. Main phone: 678-235-5280
Business highlights
Emergency services offered
58 years of experience
Services we offer
Pest Control Services.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8160 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 6% | ||
| 3% | ||
| 1% | ||
| 1% |
Showing 1-25 of 160 reviews
Angela M.
Mar 2019
Kevin showed up when promised, was professional and explained everything he did. Great service!
Mark B.
Feb 2019
I been using them for years and they been reasonably reliable.
Bradley E.
May 2018
We've had quarterly appointments from ATA for about a year now. Though our bug problem has gotten better, we've still had bugs the entire time. We have begun trying other exterminators to see if they can finally eradicate our pests. About $89 per quarter.
John K.
Sep 2017
They did such a great job I contracted with them to do quarterly spraying. Price is very good and service has not declined.
Donna P.
Apr 2017
It was fine, nothing special nothing bad. They did pest control inside and perimeter control outside of the house. They were fine, they did what they were supposed to do. They gave me a price quote to work, very congenialperson that did the work. The work took all day and they didn't stop working, all in all it was good.
Response from ATA Family Pest Solutions
"Thanks for taking the time to review, [Member Name Removed]! We hope to exceed your expectations in future appointments. Matt Alexander"
Mark B.
Apr 2017
They did a great job and were very responsive.
Response from ATA Family Pest Solutions
"Thanks for the positive review, [Member Name Removed]! It was our pleasure. We look forward to working with you in the future. - Matt Alexander"
Samantha D.
Mar 2017
The termite treatment A&A performed was more thorough than any other company had discussed--we had some built-in shelves along two walls of the attached garage, and rather than try to take apart the shelves or just not treat that wall, the guys with A&A drilled diagonally through the cement. Afterward, they sealed up all of the holes they had made to the extent that you can't even see them unless you're looking on purpose. As for the squirrels, Matt was on point there too--he crawled far into the back of our attic, found an electrical wire the squirrels had gnawed on and one place the squirrels were getting in, and even took pictures to show us these things. We ultimately opted to go ahead and get a full exclusion treatment done. The one squirrel caught in our exclusion trap one evening was promptly picked up the next morning, and we haven't heard scratching or scurrying since! When the squirrels attempted to chew their way back into the attic in different areas this winter, Matt came back out to perform our annual re-inspection and made sure they hadn't actually succeeded. While there was no money in it for him, he recommended purchasing a trap from Amazon to use year-round for catching and re-homing the squirrels who have memories of being inside the house, since they will keep trying to get back in and if ATA were to handle the trapping it would understandably cost $$$ each time they had to come out. That's who he is and who ATA is--honest people who want to solve your problem, even if the solution doesn't involve them.
Response from ATA Family Pest Solutions
"Hey [Member Name Removed]! Thanks for taking the time to leave feedback! I believe you've also recommended us on [Redacted] a few times. Thanks for that as well!! We try to go above and beyond the run-of-the-mill necessities of services and it sounds like we succeeded at your property. We look forward to seeing you at future appointments! - Matt Alexander"
Moolamattom G.
Feb 2017
It was very good. Good price. The insecticide had no odor or something. The product was a healthy one.
Betty B.
Feb 2017
They were good. They came out when they said they would and treated for termites and other pests.
Amit A.
Dec 2016
went well. The provider did both indoor and outdoor perimeter service. I have not seen any pests since then
Kenneth D.
Nov 2016
As far as I can tell it went very well, I would hire these people again
Jason D.
Nov 2016
The service was extremely unprofessional. I am a lawyer and landlord. I have properties in Altanta and live out of state. In short, A&A provided the service. But, in the process, went out of his way to frighten my tenant over the issue. He was in constant contact with my tenant telling her we had an immediate situation. And, he offered me a follow up service for $1,000. So, my tenant was in a panic. He was using her to try to get me to sign up for the follow on service. There was a pest issue at the house. No question. But, I was distributed by the sale technique. Very, very unprofessional. Very unethical. I told him to pick up his stuff. I used another service provided.
Response from ATA Family Pest Solutions
"Yes, [Member Name Removed]. The tenant was a little freaked out that she had rats, but it sounds like she got the impression that you weren't going to have anything done to keep the rats out. When it comes to communication between the renter and landlord, I always provide the details of my findings to the buyer of the Angie's List deal or whoever called us out. In no way did I go "out of my way to frighten" the tenant. The only thing that I told them was that they had rats and that, whether it was A & A or another company, some work needed to be done to the home to keep them out for good. I specifically remember trying to make her feel more comfortable by letting her know that it wasn't a very large infestation. That's it! I'm not sure what she said to you, but my educated guess is that it was a typical call for help wondering if you were going to have further work done to keep them out. I assume that that call didn't go very well and that you maybe gave her the impression that you weren't wanting to take the necessary steps to resolve the issue. I don't see any other reason why you would get the idea that I went out of my way to frighten her. Nothing but facts and information were shared. All of this miscommunication and your preconceived notions about me could have been addressed and settled. However, every time I asked you what the problem was, you kept avoiding the question and wouldn't tell me. You just kept saying you were going to put it in a review. At no point was I 'extremely unprofessional' or unethical. As you can see, my service is highly rated on Angie's List. The treatment you and your tenant received was no different than I have given anyone else. If you would have given me an opportunity to discuss things, perhaps you could've seen it from a different perspective."
Maryclaire A.
Nov 2016
good. very nice
Grace H.
Oct 2016
It was great. They were very professional. They were always on time with the appointment. They came in and did the analysis. They removed the raccoon. We were happy. I referred them to a couple of friends. They were extremely dependable. He called and let me know where he was. He was extremely dependable and professional. He explained what the issue was and what he could do. We would absolutely use them in the future.
ROBERT G.
Oct 2016
Matt did fully competent work. He did even more work than we had agreed to (outside tree limb cutting). He was always-agreeable to work with. He took the time to show me where all the "entry points" had been sealed closed. He came back to my house numerous times to check the traps.... for any rodents which had been "locked" inside the house, following his exclusion measures. I fully received all of the services that i had paid for.
Peri T.
Oct 2016
After the appointment was scheduled Matt arrived at my home and did an analysis, once the entry point was identified a trapping cage was placed over the entrance. Matt informed me to contact him once I saw a squirrel in the cage and within two hours a squirrel wonder into the cage. I contacted Matt who returned immediately to remove the squirrel. To verify that there were no more squirrels remaining in my attic the trapping cage was left attached overnight, and sometime during the night another squirrel wonder into the cage. Matt was notified and quickly returned to remove the squirrel from the trapping cage. Since there appeared to be no movement in my attic after the removal of the second squirrel Matt covered the entry point with metal and he also addressed any other issues that he saw as a concern. Matt always informed me of what his plans were, what my options were, and the best possible solutions to my problems were. Matt always communicated with me timely and professionally. I am happy to say that I was able to sleep all night for the first time in a long time.
Cullen V.
Oct 2016
Didn't catch the squirrels, but know how they are entering and can remedy that now.
Ron H.
Oct 2016
unknown
Jason G.
Oct 2016
The rep made an appointment and didn't show up at all the day of the original appointment. Rescheduled the appointment and arrived without any traps. Said he didn't see anything but would go get some traps and be back. We haven't seen them nor heard from them since.
Daniel H.
Sep 2016
Daniel from A&A showed up on time and did a great job. It took a while to here from A&A after buying an offer on Angie's List, but after they reached out everything went well.
Jason W.
Sep 2016
Daniel was awesome! I was selling a home and with a short window of time before closing. Daniel made sure that the work was complete and done to satisfaction. I would definitely recommend!
BJ H.
Sep 2016
Great service from these folks. They returned phone calls promptly and scheduled the next day. Pleasant, easy to work with, honest and good value. Will definitely use them again.
Hanna W.
Aug 2016
Matt was able to schedule an appointment with us on very short notice and he was knowledgeable and helped to explain what needed to be repaired. We were given a very reasonable quote and were very pleased with his service.
Linda S.
Jul 2016
unknown
Samuel B.
Jul 2016
This provider did a great job.
Licensing
State Contractor License Requirements
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FAQ
ATA Family Pest Solutions is currently rated 4.8 overall out of 5.
ATA Family Pest Solutions accepts the following forms of payment: CreditCard
Yes, ATA Family Pest Solutions offers free project estimates.
No, ATA Family Pest Solutions does not offer eco-friendly accreditations.
No, ATA Family Pest Solutions does not offer a senior discount.
Yes, ATA Family Pest Solutions offers emergency services.
No, ATA Family Pest Solutions does not offer warranties.