HEAVEN'S BEST
About us
HEAVEN'S BEST CARPET CLEANING of Clarke and Oconee Counties.
Business highlights
20 years of experience
Services we offer
Carpet and upholstery cleaning, Fabric protector, Oriental and wool rugs of any size, Tile and grout cleaning, Wax and polish Hardwood floors, pet stains, residential and commercial.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.731 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 10% | ||
| 6% | ||
| 3% | ||
| 0% |
Showing 1-25 of 31 reviews
William D.
Jun 2019
He did a really good job and even the neighbors are impressed. I have to move all the furniture to the deck. He was quite good and I was really impressed. He did a very thorough job and he is amazing, he really work well, he is a spot cleaner.
Janice G.
Jul 2018
All stains removed. Carpet (which was many years old) was fresh and clean. Excellent job. House was about 1750 sq ft.
Gregory P.
Nov 2015
unknown
Kristin D.
Apr 2015
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Sally Y.
Jan 2015
unknown
Cristy L.
Oct 2014
unknown
Florie T.
Oct 2014
Great job. Nice guy. So great he came right away per my request! Worked fast with high quality and good pricing.
Quittis S.
Sep 2014
unknown
Keener S.
Sep 2014
He did an ok job. He missed several places and did not get to the edges around the baseboards.
Algina N.
Jun 2014
First of all, I was able to make a same day appointment, which was a huge surprise. I gave the tech my phone number and asked for a call when an ETA was known ( I have big dogs so very important). I was contacted when the gentlemen were about 10 minutes away, ahead of schedule by the way. They were very respectful of my home and family. Did an excellent job and I would use them in the future and high recommend.
Missy B.
May 2014
Derk arrived right as scheduled. He was very nice and professional. The carpet looks beautiful, feels and smells clean, and took very little time to dry. He was did the job in approx. 1hr! I would definitely recommend. Great price also with the coupon!!!
Response from HEAVEN'S BEST
"Thank you for your business and your kind words we really appreciate it."
Mary B.
Dec 2013
Dirk showed up on time, did a great cleaning job and left the carpets looking clean and the house smelling fresh. He showed up for work the first time and there was no power in the house. Once the renters turned on the power he came again to complete the job. Dirk is the owner/operator and was courteous and professional. I recommend Heaven's Best highly.
Clayton C.
Oct 2013
They did a very good job.
Andrea F.
Sep 2013
Dirk was very professional. He was punctual and did a fantastic job on cleaning our carpet. The cleaning system he uses had our carpet almost completely dry in about two hours.
Response from HEAVEN'S BEST
"Thank you for your business and your kind words, we really appreciate it!"
Ken J.
Jun 2013
unknown
Charles C.
May 2013
It went well he was very nice.The only problem is I did not move the beds for him to get under.
Jody M.
Apr 2013
Great responsiveness and fast, friendly service.
Response from HEAVEN'S BEST
"Thank you so much for your business."
Jan F.
Apr 2013
Mr. Vissar was very responsive to our inquiries and did a professional job. He communicated well and came at the time scheduled. We would definitely use his services again.
Response from HEAVEN'S BEST
"Thank you so much for your business and your kind words."
William L.
Mar 2013
Dirk arrived on time, and was extremely patient and professional even though I had locked myself out of the house!
He did a fabulous job - getting out all but 2 stains. One was yellow highlighter ink, the other was a compound stain: 2-3 food/drink spills plus a pet stain. Both looked better when he got done than I would have dared to imagine they would. Even the high traffic areas look great!
I definitely recommend Dirk and Heaven's Best in Watkinsville!
He did a fabulous job - getting out all but 2 stains. One was yellow highlighter ink, the other was a compound stain: 2-3 food/drink spills plus a pet stain. Both looked better when he got done than I would have dared to imagine they would. Even the high traffic areas look great!
I definitely recommend Dirk and Heaven's Best in Watkinsville!
Response from HEAVEN'S BEST
"Thank you very much! Good luck in selling your house and I hope you have fun living in Savannah."
Kim R.
Jan 2013
Please note: my date of service is an estimate; this carpet cleaning was done a couple of months ago and I was just asked to review when logging in so...
Extremely satisfied with Heaven's Best. I have been in a rental property turnkey business in my past so I am very familiar with carpet cleaning and the typical "bleeding back" of stains and wear. To be quite honest, I was shocked when it did not happen at all with Heaven's Best. What I saw immediately after they finished was how the carpet looked two weeks later, and even now, two months later.
I had read some horror stories about the cleaning of berber carpets as well and was reassured by the company that they could do this and do it well. They did just that. Impressive.
There was also concern because we run a personal training business from the gym in our home and we needed to schedule a visit that would not interrupt or interfere with that business. Heaven's Best was very accommodating in scheduling a time that would work for us even though it required him to work late on a Friday evening.
Overall, I give them an A++! They adapted their schedule, showed up on time, behaved very professionally and did an exceptional job on our carpets at a reasonable price! I will absolutely call them again and would not hesitate in recommending them to anyone seeking carpet cleaning.
Extremely satisfied with Heaven's Best. I have been in a rental property turnkey business in my past so I am very familiar with carpet cleaning and the typical "bleeding back" of stains and wear. To be quite honest, I was shocked when it did not happen at all with Heaven's Best. What I saw immediately after they finished was how the carpet looked two weeks later, and even now, two months later.
I had read some horror stories about the cleaning of berber carpets as well and was reassured by the company that they could do this and do it well. They did just that. Impressive.
There was also concern because we run a personal training business from the gym in our home and we needed to schedule a visit that would not interrupt or interfere with that business. Heaven's Best was very accommodating in scheduling a time that would work for us even though it required him to work late on a Friday evening.
Overall, I give them an A++! They adapted their schedule, showed up on time, behaved very professionally and did an exceptional job on our carpets at a reasonable price! I will absolutely call them again and would not hesitate in recommending them to anyone seeking carpet cleaning.
Response from HEAVEN'S BEST
"Thank you so much for your kind words. It was a pleasure doing business with you."
Cathy R.
Jun 2012
The technician was 20-25 minutes late, but he called to let me know he was going to be late. The price to clean the carpets was great, but the cleaning in the traffic areas was not that good. And, the traffic areas did not dry in an hour. We didn't put most of the items back in place until the next day.
Scott L.
Jan 2012
We moved in to a new rental home on August 1st. We knew the prior tenants had pets, and both my wife and I are very allergic. We had a tight move-in window - had to be out of the old house and into the new on the same day! Mr. Visser arrived promptly at the appointment time, finished the carpets in the time estimated, and was extremely professional and courteous. I couldn't have asked for a better experience. As promised, the carpet dried in about an hour, and we were able to move in on schedule. Most importantly, the carpet cleaning and allergy treatment seemed to take care of the pet allergy issues we were concerned about with the new home. Bottom Line: Definitely would use again and recommend to others.
Zach R.
Jan 2012
In, out, moved furniture, got filthy carpets cleaned to a state that exceeded our expectations. Also carpets were dry in 1 hour.
Kristine M.
Nov 2011
There was a mix up on the scheduled date, as my name was the same as another customer of his, with also another similarity that I can't remember. Even so, when he realized his mistake, he dropped what he was working on, and raced right over. Also, when I originally scheduled my estimate date w/ him, he showed up on time, and I completely had forgotten about it. I was too busy to meet him by that time, and he was very courteous in his understanding, and letting me reschedule w/ him.
It's a family run business & He and his son (I believe) did a great job. The carpet had a really nice smell after they were finished. My ONLY compliant, which I mentioned to him, is that they do not do carpet stretching. This, I felt, was a pretty significant disadvantage, because if you need it done, as I did, you have to hire another person for it. I was fortunate enough to have some other work going on, that I was able to get the other person to do the stretching for me so it worked out; and that's why I still used Heaven's best service. I would just say that if you need carpet stretching, this may be a problem. If you don't, then I would definitely use them!
It's a family run business & He and his son (I believe) did a great job. The carpet had a really nice smell after they were finished. My ONLY compliant, which I mentioned to him, is that they do not do carpet stretching. This, I felt, was a pretty significant disadvantage, because if you need it done, as I did, you have to hire another person for it. I was fortunate enough to have some other work going on, that I was able to get the other person to do the stretching for me so it worked out; and that's why I still used Heaven's best service. I would just say that if you need carpet stretching, this may be a problem. If you don't, then I would definitely use them!
Stephanie M.
Nov 2011
When he was done cleaning the (quite dirty) carpet I was not satisfied so he went over a few spots again. It was fine after that!
Licensing
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FAQ
HEAVEN'S BEST is currently rated 4.7 overall out of 5.
HEAVEN'S BEST accepts the following forms of payment: CreditCard
Yes, HEAVEN'S BEST offers free project estimates.
No, HEAVEN'S BEST does not offer eco-friendly accreditations.
No, HEAVEN'S BEST does not offer a senior discount.
No, HEAVEN'S BEST does not offer emergency services.
No, HEAVEN'S BEST does not offer warranties.