Anderson Well Drilling & Water Filtration

Hi I would recommend them always. They are so professional and very caring about what’s going on. Being a homeowner is a blessing and having people that care and about giving the best customer service Anderson is the best. I have use them a couple of times and they are about their business. I really appreciate it. I went without water for a couple of days and I called them so much but each time they were professional. Thanks again

After looking at the reviews I was a little concerned about using Anderson Well but our builder insisted he was the best. I have to say my builder was right. We called and priced with other drillers and they were higher priced. Matter of fact the other company’s seemed to be subcontracting Anderson well anyways. They drilled our well quickly and neatly. We have great water pressure and great water. No smells water, no discoloration, no problems. Mr Anderson was a very nice down to earth guy and was very professional. I don’t know what’s happened on the other reviews because all the people I spoke to about the company are more than thrilled. I truest felt like they cared about our well and the service they provided. I will definitely use them for life and would refer them to anyone.

The owner has no people skills and got extremely aggressive when I did not agree with that I was being charged for. This company has a lot of internal issues and argues and makes a scene with customers. I would never recommend this company as there are much better options around.

The installation was done in September 2012. the warranty on the pump was for 3 years. this year June 2015 still under dealer warranty, the pump quit working. We had called this same company 1 year and one month post install when a part they installed began leaking. the pump is an inground pump, so we called them they could not find out paperwork, or anything on us so sent out an installer that said it was not covered by warranty and left us with bill for 125 dollars, and a 2 min exchange of faulty plate.  So we decided to never contact them again. However on June 18, 2015 we woke up to no water. We went and checked power to well fine, but nothing happening. SO we called a new company closer to our home, and they checked the wiring and box on the holding tank and said they would need to bring in boom truck to pull the pump up. Since box and my warranty said I had a 3 hp pump, they brought out a 3 hp pump. Low and behold as pump came up it was not a 3 hp pump but a smaller cheaper 1 1/2 hp pump. it had no bufers on it to keep it from banging around as it kicked on and off and so pump and entire 300 foot of wiring were damaged. part of the wiring actually broke. the chances for electrocution very apparent.  We replaced the pump with another 1 1/2 horsepower pump and plastic guards were installed every 20 foot and a heavy plastic boot was put on the pump and placed every hundred foot so as to minimise damage. at a cost of $2000.I called Anderson Well Drilling on the following Monday Morning, I spoke to the owners wife and she said she would try to locate our file, several days later and no call back just me calling off and on to get a I have not found your paperwork. Finally friday, today She puts me through to her husband Mr Billy Anderson, I began talking to him regarding what the other well company found, and he did not let me finish before he began telling me what he did and that I must have had someone else come out and put that extra box that should have cost me $100 more dollars than he charged me, I asked him then why did he give me a warranty on a 3 hp pump? at this point he bean yelling at me and, he said I got what I got told me to never call back. Then he hung up on me. I did not yell or get irate as I was not sure if it was an employee problem or what, he was not concerned with the discrepancy just told me what he could read. I wanted to resolve this as quickly and easy as possible. I only wanted reimbursement for the pump purchased, as he admitted I had a warranty on it. My concern was why would he give me a warranty and electric box for a 3 hp pump and charge me the cost of a 3 hp pump yet the pump itself was only 1 1/2.  There was no professionalism in our conversation just defensive and negative attitude. I knew he knew he was in trouble when he suggested another company had come out and installed a new expensive box, for this same well that was put in only 2 years and 9 months ago. I have had well for many years and never had a BRAND new well go out this quickly, usually 12- 14 years is the norm. But according to Mr Anderson, he [pulls up his well wiriring all the time all chewed up. It is the norm for his company.

They are very good. It was reasonably priced and the work was well done. They explained everything they needed to do beforehand and they came in on their estimate.