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Marble Masters of Middle GA Inc
Laminate Countertops - Install, Laminate Countertops - Repair, Tile: Ceramic and Porcelain - Repair,
About us
Additional contact name - Darren B Suggs.
Business highlights
52 years of experience
Services we offer
Residential and commercial manufacturing, fabrication, granite and solid surface, quartz, sales & installations of kitchen & bathroom countertops, showers, sinks and remodeling of kitchens and bathrooms. We now offer cabinets..........many "to order sizes" delivered in 3-4 days!, tile
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.88 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 0% | ||
| 13% | ||
| 0% | ||
| 0% |
Showing 1-8 of 8 reviews
James D.
Jun 2014
unknown
Henry C.
Jan 2014
Overall, I'm very satisfied with the whole process of working with Marble Masters--from development/selection of the new counters, install and clean-up--they were very professional throughout. They helped choose a granite type that met our style and budget needs, had a good selection to choose from and very through in the measurement and installation of the stone. My home was empty at the time so I opened it, left them to the job and returned at the completion of it. They performed the job as promised, cleaned up completely and stayed within the budget we had discussed. I would use them again.
Laurie S.
Oct 2013
The countertops look great. They were a little sloppy with the caulking and had to come back out to clean it up.
Nancy S.
May 2013
Neil, Alan, and Steven, were all very professional, and they took care of business, and made sure, that I was involved in the process. They worked very hard, and got the entire bathroom done in 3 days. I was elated to be able to take a shower!!!
Kenneth N.
May 2012
They really have to be very quick. They were awesome. They have an entire team like a sales team. They do everything like we were going into some huge company, but they have been around a longtime. They are just really professional and they really know marble granite countertops they have all the right tools a huge facility, they are just great.
Dale P.
Dec 2011
They worked hard at getting the counter tops made and installed quickly since we didn't have the sink in the kitchen or bathroom due to new cabinets just installed. Their installation time was twice as fast as the local big chain home improvement store.
Response from Marble Masters of Middle GA Inc
"We give all our customers this type of service."
Amy E.
Jun 2010
It went very well. We scheduled a day for them to do a template, they arrived promptly and finished the work quickly. Our materials arrived quickly and they had a cancellation for install. They called me at work to ask if I wanted them to come that day. We were going to tear out the old counters ourselves and hadn't done that yet so they offered to do it for free if they could install the counters that day. We said "great" and met them at the house. The install went very smoothly. My only complaints would be that while they did clean up after themselves, I kept finding little hardened glue beads (from the template) for weeks afterword. Also, they did scape the walls a little when they installed the counters (my counters were flush with two side walls). But in their defense it was a tight fit and I was going to paint over it anyway so I told them not to worry. The installers weren't particularly professional (very casual, laid back guys). But they were very polite and friendly and easy to get along with. The salesman at the showroom was very professional and the quote was dead on.
Response from Marble Masters of Middle GA Inc
"Marble Masters now gives each customer a document called "Things to Know". There are 6 simple pages listing FAQ's and which address's "what the customer should expect" with a kitchen remodeling project. The Things to Know addresses dust, clean up, pre-install preparation and several other items likely to be an issue. Painting & wallpapering after the install process is one of the suggestions. We do feel a tight fit is necessary for a quality install and Granite is very heavy; therefore, any soft wall is subject to some slight damage. Thank you for your comments! Thank you for your business. Sincerely, Marble Masters"
Dick R.
Feb 2009
Reasonable selection of colors and styles. The salesman was easy to work with and very helpful.
Response from Marble Masters of Middle GA Inc
"We appreciate it when a customer gives our company feedback, positive and especially negative, which are suggestions or opportunities for improvements. We have been in business 30+ years with current owners...we did this by always improving our processes of delivering good customer service and products. I am very concerned about the C for overall rating. We were given 3 A's, 1 B, & 1 C for price, however a C overall? We have 2 signs in our showroom: (1) When you buy Quality you only cry once. (2) Cheap and Good and Good ain't Cheap. I can not apoligize for the C on pricing as we do hire Quality installers and Professional Staff and as the sign states: "Cheap ain't Good and Good ain't Cheap" and the staff were confirmed as Professional. We always strive for the A rating! Thank you for the opportunity to improve our business and YOUR time to help us improve! Sincerely, Marble Masters"
Licensing
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FAQ
Marble Masters of Middle GA Inc is currently rated 4.8 overall out of 5.
Marble Masters of Middle GA Inc accepts the following forms of payment: CreditCard
Yes, Marble Masters of Middle GA Inc offers free project estimates.
No, Marble Masters of Middle GA Inc does not offer eco-friendly accreditations.
No, Marble Masters of Middle GA Inc does not offer a senior discount.
No, Marble Masters of Middle GA Inc does not offer emergency services.
No, Marble Masters of Middle GA Inc does not offer warranties.