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Metro Water Filter of the South
Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement,
About us
Family owned and operated since 1972. Over 10,000 satisfied customers in our company database. We correct water problems for well water and city water. We do a free water test to determine exactly what the problem is with the water to include a bacteria test. We determine what filtration system is needed to create clean, safe water for your family and will provide you with the estimated quote. Metro Water Filter of the South includes service on all residential and commercial applications.
Business highlights
Emergency services offered
53 years of experience
Services we offer
Residential and commercial water filtration sales, and we offer service 24/7 on everything we sell. Metro Water Filter of the South has been a member of the Water Quality Association of America for the last 13 years and has a Certified Water Specialist on staff. Membership #1043527., installations
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.830 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 3% |
Showing 1-25 of 30 reviews
Christina S.
Feb 2020
If you are wanting fabulous water at your home or office, I highly recommend Metro Water Filter of the South! They just came out to my house for their 5 year filter change. So amazing to see the old filters compared to the new filters. They have great customer service! My daughter is now at college and asked what she missed the most about home and she said the water!!! Christy Scally, Agent Scally Services Keller Williams Realty Community Partners 404-660-2919 mobile 678-341-7400 office [*** Link removed ***] #bestdrinkingwater #filteryourwater
David J.
Jan 2018
Metro was spectacular. The initial meeting with Matt to discuss options was informative and at the time promised (5 minutes early). We agreed on a system and price and had a installation crew within days (also on time). Installation was quick and flawless. The system works and the quality of our water is outstanding. I can't give a higher recommendation to this company.
BARBARA C.
Aug 2017
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BARBARA C.
Aug 2017
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BARBARA C.
Aug 2017
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Scott S.
Apr 2017
Danny was prompt, courteous, and professional throughout the process. Office staff made sure messages were delivered in a timely manner and phone calls were usually returned the same day.
Jerry M.
Jan 2017
Very well!
Kirk A.
Oct 2015
unknown
Larry L.
Oct 2015
A water leak developed around a filter unit connection sometime after the last filter replacement. The leak was not discovered until later. The presswood cabinet floor had become saturated and broke up. Metro Water Filter was contacted, and they uninstalled the system the following day. While at the house Metro Water Filter checked the water pressure, which was determined to be running at 80 psi with spikes over 90 psi. The water filter system is rated for up to 80 psi. The owner of Metro Water arranged for repair of the sink cabinet floor by a local Construction contractor. While waiting for the cabinet repairs, we had a plumber inspect the water system. The plumber indicated that the pressure reducing valve was not holding to the set pressure properly. He recommened that the pressuring reduing valve be replaced, which was immediately done. The house was only 2.5 years old. Metro Water Filter reinstalled the filter system a day after the the cabinet repair.
Metro Water Filter was very professional and took responsibilty for the problem without complaint. The cabinet was repaired and the system was up and runnin within 1.5 weeks. Metro Water filter added a safety valve on the filter system to ensure that house water pressure did not exceed 60 psi in the filter system.
Metro Water Filter of the South is highly recommended as an ethical and professional company.
Metro Water Filter was very professional and took responsibilty for the problem without complaint. The cabinet was repaired and the system was up and runnin within 1.5 weeks. Metro Water filter added a safety valve on the filter system to ensure that house water pressure did not exceed 60 psi in the filter system.
Metro Water Filter of the South is highly recommended as an ethical and professional company.
Vicky D.
Jun 2015
unknown
Jack M.
Jun 2015
Because I had the wrong date for the service call, I put a note on Angies List of a missed appointment. This was my error. I want it to be known that this is the best company that I have ever worked with. They do a tremendous job and are very informative with answering questions.
Steven W.
Jun 2015
unknown
Manuel L.
May 2015
I was very pleased with the services and quality provided. The installer was extremely courteous and very professional. I would definitely recommend their services without reservation.
Lorraine E.
Dec 2014
I had requested the same service man that had done the installation but he was not available. The man that came out this tine was just a knowledgeable as the previous person and just as helpful. He checked both the water softener filter and the iron filter and left us 2 free bags of salt pellets. The filters had started running at odd times of the day instead of in the middle of the night. I asked about that and he asked if the electricity had been out and it had been when a neighbors tree fell across some power lines. I did not think about a clock on the filters needing to be reset when the power goes out for more than a few minutes. He reset the clocks and showed me how to do it if I need to in the future. We also had some sediment in the toilet tanks and he gave me a bottle of something that cleared them all up in just a few minutes.
Bambi G.
Dec 2014
unknown
Response from Metro Water Filter of the South
"The customer had us come out and do the service that was advertised on Angie's List. That service was performed on the softener and finished. The customer then asked us to service the other filter (Acid Neutralizer). The special was only on the Water Softener. My employee could have charged labor on the service for the filter but only charged for the materials used in the filter. The $90.00 was for 3 gallons of the media used in the acid filter, and we even gave them 1 for free. When the acid filter was serviced the softener then was able to work correctly and as a result the water can feel slimy. That is not a problem with the filter. We advised the customer on how to keep the water from being too soft."
Christina S.
Jun 2014
Service technician was punctual, courteous, clean and organized. The system was installed within 30 minutes. The system can move with me.
Response from Metro Water Filter of the South
"Thank You so much for the A review. We strive to provide excellent customer satisifaction....and we are always very happy in having the ability to provide every customer a solution to whatever water problems they may be having. If you have any questions about your new system at any time please feel free to give us a call. We are here for you 24/7.................Thank you againg for choosing Metro Water Filter of the South. Please feel free to visit us on our new web site www.metrowaterfilter.com and also visit us on our facebook page. Patrick Kinney,,,,404-218-3114 Operations Manager Metro Water Filter of the South"
Saralynn D.
Jun 2014
The service and timeliness of this company has been terrific every time we have called them. We have done business with them for at least 15 years now. They have helped with every water problem our wells have developed.
Response from Metro Water Filter of the South
"Thank you so very much for posting this great review on our performance as a company. We take great pride in the ability to solve water problems and to provide customers peace of mind that we are always there when they need us...We as a Company always go above and beyond to insure that all of their equipment is working properly. We do offer 24/7 emergency service to all of our customers.. Thank you again and if there is anything you need please fell free to call us at any time........Metro Water Filter of the South. Corporate office Tucker, Ga. 30340"
Robert W.
Apr 2014
unknown
Response from Metro Water Filter of the South
"Thank you for choosing Metro Water Filter of the South and allowing us to help provide you with a water filtrations system that is going to provide you with clean, safe water for you and your entire family. We take great pride in our work and our efforts to do the very best for each and every Customer! Our database for our Angie List Members continue to grow and we were very excited a couple of months ago when we were awarded the "Angie's List Super Service Award" for 2013. We have the Award framed and hanging in our main entrance at our corporate office in Tucker, GA. Thank you very much for your "A" Review", and if there are any questions about your new whole house water filtration system, feel free to contact us at anytime. We offer service 24/7 and do have Emergency service as well. We stand behind everything we sell and install. Thank you again............Metro Water Filter of the South"
Thomas S.
Jan 2014
This is a family owned and run, and they have been in business for over 40 years. They did a fabulous job, they were very professional, on time, and I would absolutely recommend them to others.
Response from Metro Water Filter of the South
"Thank you so much for the "A" Review! It is always a pleasure for us here at Metro Water Filter of the South to be able to help solve water problems and create clean, safe water for all of our Angie members. Metro Water Filter of the South is celabrating 41 years in business with over 10,000 Customers. We takegreat pride in our work and as always, "Customer Satisfaction" is always on the top of our list. Please feel free to call us anytime you may have a question or need service. We stand behind everything we sell and install with a 24/7 service crew......Thank you again for the great Review!!!!!!"
Marcus D.
Nov 2013
Friendly, knowledgeable and great service the guy thay sent know what to do how to get it done.
Response from Metro Water Filter of the South
"Thank you for choosing Metro Water Filter of the South and allowing us to provide you with a solution to your water problem. Customer service is our number one goal with all of our customers and their complete satisfaction with our equipment and our installation service. By providing that type of service over the past 41 years it has brought our customer data base to over 10,000 customers. Thank you for posting a great review for our company. Please feel free to give us a call with any questions you may have or if you should need service, we are available 24/7. We also have a "customer cash referral program" for customers that refer us to others that may have problems with their water and may also need water filtration equipment. For each sold referral you recieve $75.00. Thank you again for the great review..."
Perry P.
Oct 2013
The theme: solid and reliable people. Sales guy did not give the hard sell...his test showed less alarming results than other companies that had tested, but I still saw the need. The techs who installed where on time and knowledgable enough to explain things without jargon. I am happy with the system, and the people who installed it.
Response from Metro Water Filter of the South
"Thank you so much for the great review. We take great pride in providing the very best in Customer Service. If there are any question that may not have been asked during the installation of your new water filtrations system please feel free to give us a call. We do provide service on all of our equipment and offer emergency service 24/7. Thank you again for choosing Metro Water Filter of the South as your "Clean Water Provider"."
BENITA R.
Aug 2013
This RO product works flawlessly, just as salesman described it.
Punctual and professional. High quality materials at a great price.
Punctual and professional. High quality materials at a great price.
Response from Metro Water Filter of the South
"Thank you so much for choosing Metro Water Filter of the South to provide you with a Referse Osmosis filtration system. We take great pleasure in helping to provide people with clean, safe drinking water right from your kitchen sink....and a big thank you for a great review on our performance. Customer satisfaction is our biggest goal with all of our customers. If we can be of any service to you in the future or have questions please give us a call......Thank you again!!"
Lyn R.
Jul 2013
The technician was very professional and personable. We had used another company inthe past and their product didn't work so I was really please to finally have a system that softened our water. One of the things I had noticed was that my skin and hair had become extremely dry and brittle. Also our shower door and stainless stell sink always had a white film on the surface. Not anymore. My hair is one again soft and shiney and my skin also feels much better. Wish we had used this company years ago. They also offer refurbished units which are less expensive but work just as well,as the new ones. Highly recommend this company.
Response from Metro Water Filter of the South
"Thank you so much for the great review.....we always strive to maintain the best in service and satisfaction. Unfortunately the "salt free system" that you had was just not enought to remove all of the hardness in your water. That type of system handles only moderat amounts of minerals that are present in water. We are very happy that "our whole house water conditioner" solved your problems, providing you and your family with clean, safe water..... Thank you again for choosing Metro Water Filter of the South as your water filtration provider. We are available 24/7 with any questions or emergencies that you may have. Please visit us on our facebook page! We have a FB link on our website home page metrowaterfilter.com. Thank You"
Edward F.
Jul 2013
It went excellent; they did a very good job. I like the fact that it is a family run business. It was started forty years ago. The sons work in it and they are very dedicated and interested in doing a good job. They also encouraged me to follow-up if necessary. The quality of their work was excellent too.
Response from Metro Water Filter of the South
"Thank you so much for the "A" review! We take great pride in doing whatever it takes to insure that our Customers are satisified with us as a water filtration company, and that we were able to solve your water problem and provide you and your family with clean, safe water. Please feel free to give us a call at any time if you should have any questions about your new system..........again, a great big THANK YOU goes out to you from all of us here at Metro Water Filter of the South"
Tami R.
Jun 2013
Metro Water Filter of the South, what a wonderful local and family owned company. I cannot begin to tell you what a difference my family and I have seen in such a short time. My skin and hair feel great and my son's Rosacea is almost gone! I would recommend them to anyone who suffers from skin conditions or just wants better water for their family. Thanks Matt and Steve. They also provide a one year satisfaction guarantee, how could you go wrong?
Response from Metro Water Filter of the South
"Thank you [member name removed] for your compliment about our company. We take great pride in providing customer satisfaction and helping those who have water problems. Thank you for such a great review and if we can be of any further assistance to you, please do not hesitate to call us!!!!! Once again, a great big Thank You from all of us here at Metro Water Filter of The South."
Licensing
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FAQ
Metro Water Filter of the South is currently rated 4.8 overall out of 5.
Metro Water Filter of the South accepts the following forms of payment: CreditCard
No, Metro Water Filter of the South does not offer free project estimates.
No, Metro Water Filter of the South does not offer eco-friendly accreditations.
No, Metro Water Filter of the South does not offer a senior discount.
Yes, Metro Water Filter of the South offers emergency services.
No, Metro Water Filter of the South does not offer warranties.