He installed new gutters for me in 2014 and promised life time warranty. Two months ago I noticed some gutters are separate from the wood. When I first contacted Chris, he asked me to take pictures of wood. After I sent him pictures, he said he would fix the problem. After weeks of waiting and calling him once every week, he promised to go there. But again he did not go and his phone became silent. I took a look at the BBB, he has closed his business. His google reviews reflect similar stories as mine. I can't understand why he is still on Angie's list.
Description of Work: Installed new gutters
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,500
Erika W.
06/2017
5.0
gutter repair
+ -1 more
They finished the entire house in one day.
Description of Work: Gutters replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ronald C.
06/2017
1.0
gutter repair
+ -1 more
They did a terrible job. Completely unacceptable. After several calls they came and made some repairs, but the job never looked right, and the gutters still do not function right. After call after call and promises to make right never materialized I finally gave up. I would not use again. Beware.
Description of Work: Massey installed gutters on an addition.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$5,000
Paige H.
07/2015
5.0
gutter repair
+ -1 more
Superb work! They were profession, attentive to detail, careful, and prompt. I would definitely use them again.
Description of Work: Replaced gutters and downspouts with covered gutters, and repaired all rotted wood on outside of home (over 50 years old).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Catherine P.
06/2014
1.0
gutter cleaning, gutter repair
+ 0 more
They seemingly did a good job because I don't know anything about gutters. I started having trouble with leaks in the corners that were not properly sealed. I called them to come and repair the gutters and clean them. They cleaned the gutters but never repaired the gutters. They took our money for both. I called them to come back and they would never come. They were a no-show for about four times. I gave up on them. The owner's name is Chris Massey and he's grumpy and unprofessional. He doesn't do the job. The price turned out high for what they did.
Description of Work: I ended up using a company called Massey Gutters. I had them replace my gutters about a year and a half ago. They had to clean the gutters and repair a few corners.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$300
Diane L.
12/2012
5.0
gutter repair
+ -1 more
Excellent
Description of Work: They put up excellent gutters for $750that, 10 years ago, I had an estimate which was $2,000.00 for the same non-cleaning gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$750
angela R.
11/2012
1.0
gutter repair
+ -1 more
I am writing this for my elderly mother. Gutters installed and during the installation process, they spray painted white on my brown siding. To date, still have not cleaned all of the paint. In addition, the gutters leak. Numerous calls have been made to Mr. Massey and he will not return phone calls and to date has not fixed the leaks nor completed the clean up of the paint.
Description of Work: Gutters replaced
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$800
Jonathan D.
08/2012
1.0
gutter repair
+ -1 more
Massey gutters installed my gutters at an angle where the gutters are slanting away from the downspouts and pooling up water. I have tried to call Chris Massey several times to fix them, and I have left several messages for him with no return call. I am very dissapointed with this company. DO NOT USE
Description of Work: Had a new gutter system installed on my single-story ranch of 1,082 SF. There were no existing gutters
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$650
Lee T.
12/2008
3.0
gutter repair
+ -1 more
Part of gutters were slanted the wrong way so they were holding water as opposed to draining water. I had to call them back out on that and they were not exactly timely or thrilled. They sold me a top for the gutters and said it would work; it did not. I paid extra for that. The slant on my roof is too steep for that. So, that was a waste of money. I would not recommend them.
Description of Work: They put gutters on my house.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
CLAUDIA Y.
01/2007
2.0
gutter repair
+ -1 more
Not good because he was shown the gutters had holes and he said the caps would prevent any clogging or leaks. Our home had water damage and he did not return to fix the leaks.
Description of Work: Put gutter caps on to prevent clogging.
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Service Categories
Gutters,
Gutter Cleaning
FAQ
MASSEY GUTTERS is currently rated 2.5 overall out of 5.
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
MASSEY GUTTERS accepts the following forms of payment: Check