Reviews
1.01 Reviews
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Showing 1-1 of 1 reviews
Don M.
Jul 2014
TV Service - Cable
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Veronica P.
Jul 2013
TV Service - Cable
I would not use them again. They’ve got great cable and there are not better cable companies as far as television cable about but their customer service leaves a lot to be desired. I would not use them if they offered it to me for free. Customer service is unhelpful, unfriendly and rude. They don’t care about the customer. They’re so big that they don’t care about anyone individual customer. Going into their facility you better be prepared to be there for a while because you’re gonna be there for at least hour and hour and half in line. Their building is not well equipped for handicap folks as far as standing in line. The lines are really tight and sometimes their customer service is not equipped to help you with your problems. When your stuff breaks down like I had a tree fallen in my line and it snaps my line but the neighbors line I had no service. No phone, no internet and no TV and it too them five days to come out and fix it. The gentlemen that come out to fix your problem they’re very nice. They’re very helpful and they do what they can to help you, they’re great. Their customer services the people you get on the phone not so much.
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FAQ
COMCAST CABLE is currently rated 1.0 overall out of 5.
No, COMCAST CABLE does not offer free project estimates.
No, COMCAST CABLE does not offer eco-friendly accreditations.
No, COMCAST CABLE does not offer a senior discount.
No, COMCAST CABLE does not offer emergency services.
No, COMCAST CABLE does not offer warranties.