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Reynolds Restoration Group
Carpets or Rugs Clean at Home, Water Removal Recovery Service, Carpets or Rugs Clean Offsite,
About us
Reynolds Restoration Group is a company where professionals specialize in Carpet Cleaning and Water Damage Restoration. Reynolds Restoration Group gets the job done and provides great service! We stride to always do our best in order to remove your stains, germs, water, and smells out. Give us a call and get your free estimate!
Business highlights
Emergency services offered
Services we offer
Residential Carpet Cleaning, and Installation. Residential and Commercial Water Extraction. 24 Hour Emergency Service Available!
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.69 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 11% |
Showing 1-9 of 9 reviews
Emalie H.
Apr 2024
Absolutely useless for mold inspection and remediation. I should have seen the red flags when the mold "inspector" (Mike) from Reynolds told us "if you had a mold problem, I'd be able to see it as soon as I walked in." Anyone who knows anything about toxic mold knows it can grow behind drywall, in vents, under flooring, etc. I told him it was growing in our vents/air ducts and he never even opened one to look at it or take samples. He did have me text him a photo, but no sampling was done. They came the following week to "clean" the vents and when I returned home they were still absolutely COVERED in black mold. It appeared all they did was vacuum the dust inside, but they didn't do anything about the mold... which is what they were called to treat. I ended up having to order a mold test from another company and it came back with MILLIONS of spores left AFTER Reynolds supposedly cleaned it. This wasn't something where they could have accidentally left some behind that was invisible to the eye... it was THICK BLACK VISIBLE MOLD that i was able to reach in with gloves and pull out in chunks. I reported the mold to my landlord again and Reynolds came out to "inspect" again. I informed him of the vents and he had no intention of even looking inside of them. He hadn't brought a screwdriver or ladder or anything to inspect them. Honestly I don't know how this company feels okay taking customers' money knowing they do next to nothing. The "inspector" didn't even open the vents he was hired to check out and the "cleaners" did nothing except vacuum. We ended up having them cleaned again by a company called Abba, which actually did a great job. If you're considering Reynolds I would immediately go with a different company. If this site will allow me to upload photos I'll attach pics of how my vents looked after Reynolds. They were completely black.
Valerie R.
Jun 2020
They did an amazing job!! My carpet looks great and I will definitely use them again!! Great job and very professional
Jamie M.
May 2020
Great job....keep up the good work ...?????❤?
Irene P.
Mar 2020
Overall a great experience and great service! I would definitely use their services again!!
Luis P.
Mar 2020
Carlos was very professional and polite he did an excellent job and got all of the tough stains out. Would definitely recommend to family and friends!
Leonel P.
Mar 2020
The service that was provided was done well and in a reasonable amount of time.
Natalie B.
Dec 2017
Carlos and his company did an amazing job on my carpets for a very fair price. We have used him for years, and he is always prompt and professional. I highly recommend his services!
Arthur S.
Dec 2017
The work went well I have been working with z restoration for years and they have always been professional and considered of my needs
Esmeralda P.
Nov 2017
It went really good! He arrived on time and the our carpet turned out great and perfect for the price. He went above and beyond!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Reynolds Restoration Group is currently rated 4.6 overall out of 5.
Yes, Reynolds Restoration Group offers free project estimates.
No, Reynolds Restoration Group does not offer eco-friendly accreditations.
No, Reynolds Restoration Group does not offer a senior discount.
Yes, Reynolds Restoration Group offers emergency services.
No, Reynolds Restoration Group does not offer warranties.