
Kelley Custom Woodworks
About us
Kelley Custom Woodworks is a father & son partnership in which both of us have learned to respect and listen to the other. We enjoy the work that we do and take great pride in our product. We put a little bit of ourselves into every job we do. Each job is special to us and each job deserves special care and attention. Our reputation for attractive and quality work is very important to us. Perhaps these are the reasons why the product we produce is unique. With few exceptions, our customers come to us via referral from prior customers. Custom is not just a word with us, it’s what we are, and we’re proud of it. Other providers are brought in for any major plumbing, electrical or other work beyond our skill level or where licensed work is required.
Services we offer
Custom cabinets. Kitchen & bathroom remodeling. Basement finishing. Deck design & building. Entertainment centers.
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 4% | ||
| 2% | ||
| 2% | ||
| 0% |
"We had a real dispute with this customer, he ordered custom cabinets which were built, we then ran stain samples for his approval. Any sample we brought them was dismissed and or they delayed giving us an answer. It became clean that the customer had changed his mind on some things but we were too far along to back up or return any money for the work or products we had made. As a last attempt we used an outside shop ( million dollar shop ) to run a stain sample and it was spot on. He did not like it and asked for it to be darker ( natural Maple ) we had the shop redo it ( they said I was crazy and it was correct ) We then took the sample to the customer and he said he would show his wife and get back to us, he did not. We then decided to go over and ask about the sample and bring all of the cabinets with us, he refused to even look at them and just demanded all his money back. We had built three cabinets with custom doors to match the others in the kitchen. We offered him all of his cabinets installed, unfinished for the $1800, not good enough. We stopped working for him that day, this lead to numerous emails where he claimed I offered him his money back when I NEVER did. He would not reply to the emails when I call him on that and start a new thread where he would try again and was clearly trying to hang me up or something. Finally, I told him we stopped working for him the last day we were there and my only and last offer is again, give him the cabinets he ordered unfinished. We delivered the cabinets, it was cordial and parted ways. I guess my point here is, even this customer only gave us a D We made every effort to do right by the customer and were willing to pay the $500 the big shop wanted for the finishing job ( not in our budget ) but of course , they no longer wanted the job. So YES, we kept his deposit but he got more than $1800 worth in the end but never mentions that in his review. Thank You, Scott Kelley"
"I have no recall of this customer and looked in our files and do not find him anywhere. I keep all customers numbers in my phone since we get plenty of return business but no number. I could be wrong, its a B so it does not hurt us but.. ?"
The closets are beautiful and reflect the high level of skill Scott Kelley and his wife Claudia bring to the design and construction of custom closets. Their price was reasonable considering the amount of work and the quality of finish we desired. The timing also worked well for us. The result is like something you'd see in a magazine. It looks very professional and is an efficient use of space. I'd highly recommend Scott and Claudia to others.
"Thank You for your comments, your job was amazing and you informed us that we beat the pants off of Cali Closets..."
I am only now getting around to writing my review for Kelley Custom Woodworks and I'm delighted to finally share my experience even though it's been a year since the work was completed.
It's difficult to convey in words the craftsmanship that Kelley Custom Woodworks delivered so let me begin by saying that Scott Kelley is not just a master cabinetmaker, he is an artist. I investigated several cabinet makers before selecting Kelley Custom Woodworks. I had even hired/chosen cabinet makers on two separate occasions over the past several years only to realize that neither one was the kind of craftsman I was looking for. Finally, after a decade of waiting to do this project I found the right person for the job.
For me, the overall experience working with Scott was as important as the actual product. With Scott I had the kind of collaboration where he could anticipate what I was trying to accomplish and them improve on my design. There was never a problem that Scott could not solve with an elegant solution. So far I've only mentioned Scott but his wonderful wife Claudia was invaluable in guiding me on a couple of critical design choices. Claudia had the best "eye" of all of us!
A bookcase is a fairly basic feature in one's home but it has the potential to transform a room when the craftsmanship is there. For me, there has not been one day over the past year that I have not thoroughly enjoyed the custom bookcase Scott built and it has transformed not only my library but my entire home.
In all honesty you may not need a Kelley Custom Woodworks if you just need someone to build a simple box; but if you have an important project and value true craftsmanship, collaboration and attention to detail... you will not find a better team than Scott and Claudia. Look no further!
The quality of the work cannot be overstated. We have received numerous compliments from friends, family and other trade specialists about Scott Kelley's work. All these custom-made pieces look as if they were original to the house.
Bottom Line: Our house has become a home and Scott Kelley's craftsmanship is a key reason why that's the case.
If you want a personal touch to custom cabinetry, you can do no better.
Scott came out to the house on January 22nd to take final measurements and get our deposit. He told us he should be able to complete the project by the end of February. He showed up to install the cabinets on February 25th and then came a second day on February 27th to rework the mantle and trim everything out. Now that he has finished we have a focal point in our room that we are very happy with and believe will add more value to our home than we spent on the project.
"Thank You! We are currently working on our 3rd project for this customer."
We would recommend them for any size project that involves quality and not cookie-cutter woodworking.
something that would fit my needs. The end product couldn?t have been better. No problems encountered. I highly recommend
their work.
Scott and Paul were fantastic to work with. I contacted them at the start of our basement renovations and gave them plenty of lead time from the initial measurement to the date when I wanted them installed. The cabinets are a show piece to our home and we've gotten many compliments to all who've seen it.
The only thing I would caution someone about is the proper amount of lead time for big projects. Call them early in your project planning and you'll be very happy with their work.
Licensing
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