
The Blue Lake Group
About us
Blue Lake Group utilizes only the best, professional grade cleaning solutions and the best hot & cold water equipment available. This gives us the edge to offer great results and very competitive prices. We are the pressure washing specialists, and our cleaning techniques will have your home or business exteriors great. Blue Lake Pressure Washing and Home Repair provides the highest quality of professional, commercial, and residential services to the Atlanta area and all surrounding counties. Our home office is located in Henry County but no job is out of our reach. Our services include (but not limited to): home maintenance, pressure washing, Roofing, landscaping, fence and deck repair, painting, other miscellaneous home and business repair needs and commercial jobs. We are family owned and operated so customers will always be talking to the owner of the company and receive timely response as well as expert advice. We've been in business for 10 years and have served hundreds of residential and commercial clients. Call us today at (678) 408-1346 for your appointment or to receive a rate quote, also check back frequently for special online only offers and discounts! With fair prices and superior customer service, we consistently complete various home improvement and commerical jobs on time and on budget. Blue Lake Group provides lifetime warranties on labor and materials, guaranteeing top quality. Our customers testimonials speak for themselves. You should choose us for your home repairs, pressure washing services, custom decks and porches, painting, fire damage restoration, water damage restoration, mold damage restoration, and many more of our great home improvement and business services, because we have the best workmanship and we use the best materials, all for the very best price possible. Our customer service can't be beat. We offer 24-hour emergancy service to assist with all of your emergency service needs with our 24 hour hotline and response teams. So call us at (678) 408-1346 for superior customer service. Blue Lake Group specializes in home repair, pressure washing, roofing, painting, sprinklers, decks and screen porches in Atlanta, GA. We strive to help you get the right look for your home with the best service and job well done. Learn more about all our services by clicking the button below. Leave us a comment on our comment section and share your feedback of your experience with our services.
Business highlights
Services we offer
We do anything to do with a home. From Roofs to Sprinklers in the yard.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
50% | ||
0% | ||
0% | ||
25% | ||
25% |
Repairs on a small section were made, but a patch with rough edges was left unpainted for months and finally finished after repeated calls from us. The patch needed to be scored horizontally, which appears to have been done by hand rather than using proper equipment, because the scoring is thin and wavy rather than deep and straight.
In late July we asked that the proprietor, Rick LaVigne, come up to inspect the wall separation to discuss what might be done. We provided details and photos, and followed-up by phone multiple times. Mr. LaVigne made assurances for weeks that he would come but no action had been taken by September 11 and he did not respond to an email sent on August 31. So we must conclude that Blue Lake Group does not do stucco work properly and does not stand behind its work.
These guys were so nice and professional. If anything came up they were able to communicate easily with me or my husband and resolve issues quickly. I know I had this service a few years back, but these guys are great, they are in my area often and see them from time to time and had to let you how great they are.
I went ahead and paid the remaining portion, but also reminded the company that they had not provided the invoice as they were contractually required to do. They did provide one via email marked as paid after I provided them the payment info - they did "waive" the processing fee.
Never received an adequate apology for taking so long to complete the work.
Work, once completed, was good but the hassle to get it completed would not permit a recommendation to hire them. I also dislike the strong-arm action regarding payment especially in view that they failed to follow their own contractual requirements.
"This job was done and completed in April of 2013. This is Mr. (member name removed)’s second complaint and again not even a valid issue. We did do plumbing work under his sink in his kitchen when we installed the cabinets. The reason we had to do plumbing was because before we ever were contracted there were leaks that caused the rotten wood/cabinet problems, which is one of the reasons for the cabinet replacements. We fixed the plumbing under the sink with the same configurations that were originally there. We have not received any complaints from him in regards to this issue, EVER, before now. We did exceptional work and communicated with him the entire time. We have a signed completion form stating that "all work performed and materials supplies by (The Blue Lake Group) has been completed to my satisfaction", this was signed by Mr. (member name removed) on April 27th, 2013. (see attached) We have never been presented any information referencing this work was done incorrectly. We did the plumbing work the way the customer requested to fit within his budget. All of this was made apparent at the time the work was complete."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.